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Original Articles

The management of shopping centres: conflict or collaboration?

Pages 263-285 | Published online: 15 Apr 2011

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (6)

Lars Hedegård, Eva Gustafsson & Manoj Kumar Paras. (2020) Management of sustainable fashion retail based on reuse– A struggle with multiple logics. The International Review of Retail, Distribution and Consumer Research 30:3, pages 311-330.
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Christoph Teller & Peter Schnedlitz. (2012) Drivers of agglomeration effects in retailing: The shopping mall tenant's perspective. Journal of Marketing Management 28:9-10, pages 1043-1061.
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Christoph Teller & JonathanR. Elms. (2012) Urban place marketing and retail agglomeration customers. Journal of Marketing Management 28:5-6, pages 546-567.
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Christoph Teller & Jennifer A. Thomson. (2012) Gender differences of shoppers in the marketing and management of retail agglomerations. The Service Industries Journal 32:6, pages 961-980.
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Hendrik Meyer-Ohle. (2009) Two Asian malls: urban shopping centre development in Singapore and Japan. Asia Pacific Business Review 15:1, pages 123-135.
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Christoph Teller. (2008) Shopping streets versus shopping malls – determinants of agglomeration format attractiveness from the consumers' point of view. The International Review of Retail, Distribution and Consumer Research 18:4, pages 381-403.
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Articles from other publishers (29)

Arpita Khare. (2020) Location and agglomeration factors predicting retailers’ preference for Indian malls. Journal of Marketing Analytics 8:4, pages 245-266.
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Samson Oluseun Ojekalu, Olatoye Ojo, Timothy Tunde Oladokun & Sumoila Aremu Olabisi. (2019) Factors influencing service quality. Property Management 37:2, pages 215-228.
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Manuel Luis Lodeiros Zubiria, Martín Mauricio Andía, Lucía Munayco Abanto & Milagros Pacheco. (2019) Perfiles de consumidores sin experiencia de compra en un centro comercial basados en factores de atracción: caso Cusco. CIENCIA ergo sum 26:2, pages 1-17.
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Leonardo Ortegón-Cortázar & Marcelo Royo-Vela. (2017) Attraction factors of shopping centers. European Journal of Management and Business Economics 26:2, pages 199-219.
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María Marlene Martín Méndez & Ruth Noemí Ojeda López. (2017) Ventajas competitivas de un centro comercial a partir de sus recursos. Equidad y Desarrollo:28, pages 147-165.
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Gülin Feryal Can, Feride Bahar Kurtulmusoglu & Kumru Didem Atalay. (2016) A case study on shopping malls attributes for young consumers. Young Consumers 17:3, pages 274-292.
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Olof Wahlberg. (2016) Small town centre attractiveness: evidence from Sweden. International Journal of Retail & Distribution Management 44:4, pages 465-488.
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Christoph Teller, Andrew Alexander & Arne Floh. (2016) The impact of competition and cooperation on the performance of a retail agglomeration and its stores. Industrial Marketing Management 52, pages 6-17.
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Christoph Teller & Andrew Alexander. (2014) Store managers – the seismographs in shopping centres. European Journal of Marketing 48:11/12, pages 2127-2152.
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Laura Chapman & Debbie Sadd. (2014) Events as Strategic Marketing Tools in Shopping Centers. Event Management 18:3, pages 357-367.
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Paul Whysall. (2013) Retail planning and retail change in central Nottingham since the 1970s. Town Planning Review 84:6, pages 769-794.
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Mohd Zaki Arif, Nor’Aini Yusof & Shardy Abdullah. (2012) Exploring Malaysian Mall Manager's KSAOs. Procedia - Social and Behavioral Sciences 62, pages 144-158.
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Yuanfeng Cai & Randall Shannon. (2012) Personal values and mall shopping behaviour. International Journal of Retail & Distribution Management 40:4, pages 290-318.
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Yuanfeng Cai & Randall Shannon. (2021) Personal Values and Mall Shopping Behavior: The Mediating Role of Attitude and Intention among Chinese and Thai Consumers. Australasian Marketing Journal 20:1, pages 37-47.
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Jane Roberts, Bill Merrilees, Carmel Herington & Dale Miller. (2010) Building retail tenant trust: neighbourhood versus regional shopping centres. International Journal of Retail & Distribution Management 38:8, pages 597-612.
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Christoph Teller & Jonathan Elms. (2010) Managing the attractiveness of evolved and created retail agglomerations formats. Marketing Intelligence & Planning 28:1, pages 25-45.
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Michael Pitt & Zairul N Musa. (2009) Towards defining shopping centres and their management systems. Journal of Retail & Leisure Property 8:1, pages 39-55.
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Hayley Myers & Margaret Lumbers. (2008) Understanding older shoppers: a phenomenological investigation. Journal of Consumer Marketing 25:5, pages 294-301.
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Norman Hutchison, Alastair Adair & Julie McWilliam. (2008) Covenant strength in shopping centres: a diversified risk?. Journal of Property Investment & Finance 26:4, pages 329-341.
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Jane Roberts & Bill Merrilees. (2007) Multiple roles of brands in business‐to‐business services. Journal of Business & Industrial Marketing 22:6, pages 410-417.
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Richard O. Jones. (2007) An examination of tenant evolution within the UK factory outlet channel. International Journal of Retail & Distribution Management 35:1, pages 38-53.
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Gary Warnaby & David Bennison. (2007) Reciprocal urban place marketing and co-branding? Retail applications. Place Branding 2:4, pages 297-310.
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Alessandro De Nisco & Maria Rosaria Napolitano. (2006) Entertainment orientation of Italian shopping centres: antecedents and performance. Managing Service Quality: An International Journal 16:2, pages 145-166.
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Gary Warnaby, David Bennison & Barry J. Davies. (2005) Marketing communications in planned shopping centres: evidence from the UK. International Journal of Retail & Distribution Management 33:12, pages 893-904.
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Timothy Dixon & Andrew Marston. (2005) Taking the shopping centre online: new models in e‐commerce. Property Management 23:2, pages 97-109.
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Gary Warnaby & Kit Man Yip. (2005) Promotional planning in UK regional shopping centres: an exploratory study. Marketing Intelligence & Planning 23:1, pages 43-57.
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Valerie Kupke. (2004) Identifying the dimensions to retail centre image. Journal of Property Investment & Finance 22:4, pages 298-306.
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Jason Sit, Bill Merrilees & Dawn Birch. (2003) Entertainment‐seeking shopping centre patrons: the missing segments. International Journal of Retail & Distribution Management 31:2, pages 80-94.
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Charles Dennis, David Marsland & Tony Cockett. (2001) Data mining for shopping centres – customer knowledge‐management framework. Journal of Knowledge Management 5:4, pages 368-374.
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