Publication Cover
Physiotherapy Theory and Practice
An International Journal of Physical Therapy
Volume 23, 2007 - Issue 1
1,721
Views
50
CrossRef citations to date
0
Altmetric
QUALITATIVE RESEARCH REPORT

Satisfaction with outpatient physiotherapy: A survey comparing the views of patients with acute and chronic musculoskeletal conditions

, MSc, PhD, MCSP, DipTP & , MSc, PhD, MCSP, DipTP
Pages 21-36 | Accepted 21 Feb 2006, Published online: 10 Jul 2009

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (13)

Manjula Manikandan, Elizabeth Cassidy, Gemma Cook, Cherry Kilbride, Claire Kerr, Aisling Walsh, Michael Walsh & Jennifer M. Ryan. (2023) Access, use and satisfaction with physiotherapy services among adults with cerebral palsy living in the United Kingdom and Ireland. Disability and Rehabilitation 45:13, pages 2160-2168.
Read now
Noga Nierenberg, Roy Tzemah Shahar, Badera Naamneh-Abuelhija, Uzi Milman, Raqual Gardner & Maayan Agmon. (2022) Hebrew version of the physical therapy patient satisfaction questionnaire: cross-cultural adaptation and psychometric properties. Physiotherapy Theory and Practice 38:13, pages 2929-2937.
Read now
Olufemi O. Oyewole, Adetola C. Adebayo, Taofeek O. Awotidebe, Chidozie E. Mbada, Clara Fatoye, Blessing S. Ige, Tadesse Gebrye & Francis Fatoye. (2022) Willingness-to-pay for physiotherapy services and its determinant among Nigerian stroke survivors. Physical Therapy Reviews 27:5, pages 376-383.
Read now
Noureddin Nakhostin Ansari, Soofia Naghdi, Parisa Alaei, Shiva Komesh, Seyede Zahra Emami Razavi, Mohaddeseh Azadvari, Ehsan Moghimi & Paul Beattie. (2022) The MedRisk instrument for measuring patient satisfaction with physical therapy care: A validation of the Persian-language version. Physiotherapy Theory and Practice 38:2, pages 355-364.
Read now
Migbaru Endawoke, Girma Alem, Henok Mulugeta, Bantalem Tilaye Atinafu, Fetene Nigussie, Addisu Simachew, Atirsaw Shimekaw & Melese Abiye. (2021) Patients Satisfaction and Associated Factors Towards Physiotherapy Services in North West Ethiopia. Patient Preference and Adherence 15, pages 2783-2791.
Read now
Heidi L. Pottinger, Mary Rahlin, Jessiemarie Voigt, Michele E. Walsh, Charlene M. Fregosi & Burris R. Duncan. (2020) Feasibility of an intensive outpatient Perception-Action Approach intervention for children with cerebral palsy: a pilot study. Physiotherapy Theory and Practice 36:9, pages 973-988.
Read now
Maxi Miciak, Maria Mayan, Cary Brown, Anthony S Joyce & Douglas P. Gross. (2019) A framework for establishing connections in physiotherapy practice. Physiotherapy Theory and Practice 35:1, pages 40-56.
Read now
Jaap Swanenburg, Christina Gruber, Florian Brunner & Brigitte Wirth. (2015) Patients’ and therapists’ perception of change following physiotherapy in an orthopedic hospital’s outpatient clinic. Physiotherapy Theory and Practice 31:4, pages 293-298.
Read now
Julia M Hush, Vivian Yung, Martin Mackey, Roger Adams, Benedict M Wand, Roger Nelson & Paul Beattie. (2012) Patient satisfaction with musculoskeletal physiotherapy care in Australia: an international comparison. Journal of Manual & Manipulative Therapy 20:4, pages 201-208.
Read now
Paul F Beattie, Roger M Nelson & Matthew Heintzelman. (2011) The relationship between patient satisfaction with physical therapy care and global rating of change reported by patients receiving worker's compensation. Physiotherapy Theory and Practice 27:4, pages 310-318.
Read now
Peter K Knight, Alan Nai-Jen Cheng & Gary M Lee. (2010) Results of a survey of client satisfaction with outpatient physiotherapy care. Physiotherapy Theory and Practice 26:5, pages 297-307.
Read now
Sarah Reeve & Stephen May. (2009) Exploration of patients' perspectives of quality within an extended scope physiotherapists' spinal screening service. Physiotherapy Theory and Practice 25:8, pages 533-543.
Read now
Rosemary Hills & Sheila Kitchen. (2007) Development of a model of patient satisfaction with physiotherapy. Physiotherapy Theory and Practice 23:5, pages 255-271.
Read now

Articles from other publishers (37)

Atefeh Mansoori, Masoomeh Zeinalnezhad & Leila Nazarimanesh. (2023) Optimization of Tree-Based Machine Learning Models to Predict the Length of Hospital Stay Using Genetic Algorithm. Journal of Healthcare Engineering 2023, pages 1-14.
Crossref
Hilal DOĞAN, Emine ASLAN TELCİ & Mine PEKESEN KURTÇA. (2022) The Effect of Kinesio Tape in Chronic Neck Pain: Randomized Controlled Study. International Journal of Traditional and Complementary Medicine Research 3:3, pages 151-159.
Crossref
Andrzej Lewandowski, Zuzanna Piekorz, Jadwiga Sarwińska & Marcin Siedlaczek. (2022) Long-Term Trends in Changes in Physical and Motor Development Observed among Physiotherapy Students from Bydgoszcz in 2011–2020. International Journal of Environmental Research and Public Health 19:21, pages 14444.
Crossref
K Gayathri, S Hariharan & M Anbupriya. (2022) Prior experience of physiotherapy treatment among the general public: A qualitative analysis. Asian Journal of Pharmaceutical Research and Health Care 14:3, pages 149.
Crossref
Janey Prodoehl, Steven Kraus & Amy Buros Stein. (2021) Predicting the number of physical therapy visits and patient satisfaction in individuals with temporomandibular disorder: A cohort study. Journal of Oral Rehabilitation 49:1, pages 22-36.
Crossref
Vincent Lequertier, Tao Wang, Julien Fondrevelle, Vincent Augusto & Antoine Duclos. (2021) Hospital Length of Stay Prediction Methods. Medical Care 59:10, pages 929-938.
Crossref
Sophie Gilhooly & Jenny Alexander. (2020) An exploration of physiotherapy telephone services: Impact on patient and service outcomes. A narrative review. Musculoskeletal Care 19:1, pages 127-135.
Crossref
Daniel Gutiérrez-Sánchez, David Pérez-Cruzado & Antonio I Cuesta-Vargas. (2020) Instruments for Measuring Satisfaction With Physical Therapy Care: A Systematic Review. Physical Therapy 100:9, pages 1690-1700.
Crossref
Ijeoma Jane Odumodu, Tolulope Florence Olufunlayo, Babatunde Enitan Ogunnowo & Michael Ebe Kalu. (2019) Satisfaction With Services Among Attendees of Physiotherapy Outpatient Clinics in Tertiary Hospitals in Lagos State. Journal of Patient Experience 7:4, pages 468-478.
Crossref
Paapa Kwesi Ampiah, Josephine Ahenkorah & Margaret Karikari. (2018) Patients’ Satisfaction With Inpatient Orthopedic Physiotherapy Services at a Tertiary Hospital in Ghana. Journal of Patient Experience 6:3, pages 238-246.
Crossref
Brett Vaughan, Catherine Burns, Lauren Burridge, Jerome Wigger, Simon Blair & Jane Mulcahy. (2019) Patient satisfaction and perception of treatment in a student-led osteopathy teaching clinic: Evaluating questionnaire dimensionality and internal structure, and outcomes. International Journal of Osteopathic Medicine 31, pages 21-27.
Crossref
Ghadah Algudairi, Einas S. Al-Eisa, Ahmad H. Alghadir & Zaheen Ahmed Iqbal. (2018) Patient satisfaction with outpatient physical therapy in Saudi Arabia. BMC Health Services Research 18:1.
Crossref
Folarin Babatunde, Joy MacDermid & Norma MacIntyre. (2017) Characteristics of therapeutic alliance in musculoskeletal physiotherapy and occupational therapy practice: a scoping review of the literature. BMC Health Services Research 17:1.
Crossref
Wouter L. Silvis, Sandra E. Lakke, Patrick Stegeman, Bert L.G.N. Speijer, Patrick C.A.J. Vroomen, Maarten H. Coppes, Michiel F. Reneman & Remko Soer. (2016) Can Patients With Low Back Pain Be Satisfied With Less Than Expected?. Spine 41:20, pages 1606-1612.
Crossref
Marco Testa & Giacomo Rossettini. (2016) Enhance placebo, avoid nocebo: How contextual factors affect physiotherapy outcomes. Manual Therapy 24, pages 65-74.
Crossref
Shea Palmer, Fiona Cramp, Emma Clark, Rachel Lewis, Sara Brookes, William Hollingworth, Nicky Welton, Howard Thom, Rohini Terry, Katharine A Rimes & Jeremy Horwood. (2016) The feasibility of a randomised controlled trial of physiotherapy for adults with joint hypermobility syndrome. Health Technology Assessment 20:47, pages 1-264.
Crossref
Flávia Cordeiro de Medeiros, Leonardo Oliveira Pena Costa, Núbia de Fátima Costa Oliveira & Lucíola da Cunha Menezes Costa. (2016) Satisfação de pacientes que recebem cuidados fisioterapêuticos para condições musculoesqueléticas: um estudo transversal. Fisioterapia e Pesquisa 23:1, pages 105-110.
Crossref
Josephine McMurray, Heather McNeil, Claire Lafortune, Samantha Black, Jeanette Prorok & Paul Stolee. (2016) Measuring Patients' Experience of Rehabilitation Services Across the Care Continuum. Part II: Key Dimensions. Archives of Physical Medicine and Rehabilitation 97:1, pages 121-130.
Crossref
Josephine McMurray, Heather McNeil, Claire Lafortune, Samantha Black, Jeanette Prorok & Paul Stolee. (2016) Measuring Patients' Experience of Rehabilitation Services Across the Care Continuum. Part I: A Systematic Review of the Literature. Archives of Physical Medicine and Rehabilitation 97:1, pages 104-120.
Crossref
Vinette Cross, C. M. Janine Leach, Carol A. Fawkes & Ann P. Moore. (2015) Patients' expectations of osteopathic care: a qualitative study. Health Expectations 18:5, pages 1114-1126.
Crossref
Francesc Medina-MirapeixMaría Elena del Baño-AledoJacinto Javier Martínez-PayáMaría Carmen Lillo-NavarroPilar Escolar-Reina. (2015) Development and Validity of the Questionnaire of Patients' Experiences in Postacute Outpatient Physical Therapy Settings. Physical Therapy 95:5, pages 767-777.
Crossref
Deirdre A. Hurley, Mark A. Tully, Chris Lonsdale, Colin A. G. Boreham, Willem van Mechelen, Leslie Daly, Aódan Tynan & Suzanne M. McDonough. (2015) Supervised walking in comparison with fitness training for chronic back pain in physiotherapy. Pain 156:1, pages 131-147.
Crossref
Thilini Tennakoon & Piyanjali de Zoysa. (2014) Patient satisfaction with physiotherapy services in an Asian country: A report from Sri Lanka. Hong Kong Physiotherapy Journal 32:2, pages 79-85.
Crossref
Tamica Sturgess, Linda Denehy, Elizabeth Tully & Doa El-Ansary. (2014) A pilot thoracic exercise programme reduces early (0–6 weeks) sternal pain following open heart surgery. International Journal of Therapy and Rehabilitation 21:3, pages 110-117.
Crossref
Carla Vanti, Francesca Bonetti, Daniele Ceron, Raffaella Piccarreta, Francesco Saverio Violante, Andrew Guccione & Paolo Pillastrini. (2013) Cross-cultural adaptation and validation of the Physical Therapy Outpatient Satisfaction Survey in an Italian musculoskeletal population. BMC Musculoskeletal Disorders 14:1.
Crossref
Carla VantiMarco MonticoneDaniele CeronFrancesca BonettiRaffaella PiccarretaAndrew A. GuccionePaolo Pillastrini. (2013) Italian Version of the Physical Therapy Patient Satisfaction Questionnaire: Cross-Cultural Adaptation and Psychometric Properties. Physical Therapy 93:7, pages 911-922.
Crossref
Wim Peersman, Toni Rooms, Nathalie Bracke, Hilde Van Waelvelde, Jan De Maeseneer & Dirk Cambier. (2013) Patients' priorities regarding outpatient physiotherapy care: A qualitative and quantitative study. Manual Therapy 18:2, pages 155-164.
Crossref
Helen P. French, Tara Cusack, Aisling Brennan, Aoife Caffrey, Ronán Conroy, Vanessa Cuddy, Oliver M. FitzGerald, Clare Gilsenan, David Kane, Paul G. O'Connell, Breon White & Geraldine M. McCarthy. (2013) Exercise and Manual Physiotherapy Arthritis Research Trial (EMPART) for Osteoarthritis of the Hip: A Multicenter Randomized Controlled Trial. Archives of Physical Medicine and Rehabilitation 94:2, pages 302-314.
Crossref
Julia M. HushKirsten CameronMartin Mackey. (2011) Patient Satisfaction With Musculoskeletal Physical Therapy Care: A Systematic Review. Physical Therapy 91:1, pages 25-36.
Crossref
Emma K. Stokes. 2011. Rehabilitation Outcome Measures. Rehabilitation Outcome Measures 107 115 .
Deirdre A Hurley, Jennifer Eadie, Grainne O'Donoghue, Clare Kelly, Chris Lonsdale, Suzanne Guerin, Mark A Tully, Willem van Mechelen, Suzanne M McDonough, Colin AG Boreham, Conor Heneghan & Leslie Daly. (2010) Physiotherapy for sleep disturbance in chronic low back pain: a feasibility randomised controlled trial. BMC Musculoskeletal Disorders 11:1.
Crossref
Katherine E Harding & Nicholas F Taylor. (2010) Highly satisfied or eager to please? Assessing satisfaction among allied health outpatients. International Journal of Therapy and Rehabilitation 17:7, pages 353-359.
Crossref
H.P. French, F. Keogan, C. Gilsenan, L. Waldron & P. O'Connell. (2010) Measuring patient satisfaction with exercise therapy for knee osteoarthritis: evaluating the utility of the physiotherapy outpatient survey. Musculoskeletal Care 8:2, pages 61-67.
Crossref
Helen P French, Tara Cusack, Aisling Brennan, Breon White, Clare Gilsenan, Martina Fitzpatrick, Paul O'Connell, David Kane, Oliver FitzGerald & Geraldine M McCarthy. (2009) Exercise and manual physiotherapy arthritis research trial (EMPART): a multicentre randomised controlled trial. BMC Musculoskeletal Disorders 10:1.
Crossref
Deirdre A Hurley, Grainne O'Donoghue, Mark A Tully, Jennifer Klaber Moffett, Willem van Mechelen, Leslie Daly, Colin AG Boreham & Suzanne M McDonough. (2009) A walking programme and a supervised exercise class versus usual physiotherapy for chronic low back pain: a single-blinded randomised controlled trial. (The Supervised Walking In comparison to Fitness Training for Back Pain (SWIFT) Trial). BMC Musculoskeletal Disorders 10:1.
Crossref
Guy G. Simoneau. (2008) Preserving the Quality of the Patient-Therapist Relationship: An Important Consideration for Value-Centered Physical Therapy Care. Journal of Orthopaedic & Sports Physical Therapy 38:2, pages 34-35.
Crossref
Yixing Chen, Taehoon Im, Muzeeb Shaik, Narendra Bosukonda, Sonam Singh, Markus Blut, Vikas Mittal, Shrihari Sridhar & Amit Singal. (2021) The Association of Patient Satisfaction and Quality of Care: Theory, Evidence, and Application. SSRN Electronic Journal.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.