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Physiotherapy Theory and Practice
An International Journal of Physical Therapy
Volume 23, 2007 - Issue 5
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PROFESSIONAL THEORETICAL ARTICLE

Toward a theory of patient satisfaction with physiotherapy: Exploring the concept of satisfaction

, MSc, PhD, MCSP, Dip. TP & , MSc, PhD, MCSP, Dip. TP
Pages 243-254 | Accepted 08 Aug 2006, Published online: 10 Jul 2009

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Liselotte Jensen, Tine Eva Rasmussen & Marianne Lindahl. (2023) What do patients expect from physiotherapists in private clinics? A classical grounded theory study. European Journal of Physiotherapy 25:4, pages 203-212.
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Giacomo Rossettini, Teresa Maria Latini, Alvisa Palese, Susan M. Jack, Diego Ristori, Serena Gonzatto & Marco Testa. (2020) Determinants of patient satisfaction in outpatient musculoskeletal physiotherapy: a systematic, qualitative meta-summary, and meta-synthesis. Disability and Rehabilitation 42:4, pages 460-472.
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Jaap Swanenburg, Christina Gruber, Florian Brunner & Brigitte Wirth. (2015) Patients’ and therapists’ perception of change following physiotherapy in an orthopedic hospital’s outpatient clinic. Physiotherapy Theory and Practice 31:4, pages 293-298.
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Julia M Hush, Vivian Yung, Martin Mackey, Roger Adams, Benedict M Wand, Roger Nelson & Paul Beattie. (2012) Patient satisfaction with musculoskeletal physiotherapy care in Australia: an international comparison. Journal of Manual & Manipulative Therapy 20:4, pages 201-208.
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Britt Normann, Siri Moe, Rolf Salvesen & Knut W. Sørgaard. (2012) Patient satisfaction and perception of change following single physiotherapy consultations in a hospital's outpatient clinic for people with multiple sclerosis. Physiotherapy Theory and Practice 28:2, pages 108-118.
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Britt Stuge & Astrid Bergland. (2011) Evidence and individualization: Important elements in treatment for women with postpartum pelvic girdle pain. Physiotherapy Theory and Practice 27:8, pages 557-565.
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Ingalill Larsson, Kerstin Liljedahl & Gunvor Gard. (2010) Physiotherapists' experience of client participation in physiotherapy interventions: A phenomenographic study. Advances in Physiotherapy 12:4, pages 217-223.
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Rosemary Hills & Sheila Kitchen. (2007) Development of a model of patient satisfaction with physiotherapy. Physiotherapy Theory and Practice 23:5, pages 255-271.
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Chris Davis, Tim Noblet, Jai Mistry, Katie Kowalski & Alison Rushton. (2023) Patient satisfaction with advanced physiotherapy practice internationally: Protocol for a systematic mixed studies review. PLOS ONE 18:10, pages e0293170.
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Graham Ferguson, Brian 't Hart & Saadia Shabnam. (2022) Satisfied versus dissatisfied: Experiences of retirement village living. Australasian Journal on Ageing 42:3, pages 455-462.
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Alhadi M. Jahan, Ali E. Rwaiha, Sara R. Gusaibat, Nisrin A. Al-Ahwal, Zaineb M. Al-Jafairi & Malak A. Al-Rashidi. (2021) Patient Satisfaction With Physiotherapy Services in Libya: A Cross-Sectional Study. Journal of Patient Experience 8, pages 237437352110331.
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Yu-Hsiu Hung, Mei-En Chen & Jia-Bao Liang. 2021. HCI International 2021 - Late Breaking Papers: HCI Applications in Health, Transport, and Industry. HCI International 2021 - Late Breaking Papers: HCI Applications in Health, Transport, and Industry 26 40 .
Kelvin I. Afrashtehfar, Mansour K. A. Assery & S. Ross Bryant. (2020) Patient Satisfaction in Medicine and Dentistry. International Journal of Dentistry 2020, pages 1-10.
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Laura Glahder Lindberg, Sara Skriver Mundy, Maria Kristiansen, Katrine Schepelern Johansen & Jessica Carlsson. (2019) Satisfaction with mental health treatment among patients with a non-Western migrant background: a survey in a Danish specialized outpatient mental health clinic. European Journal of Public Health 29:4, pages 700-705.
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Ghadah Algudairi, Einas S. Al-Eisa, Ahmad H. Alghadir & Zaheen Ahmed Iqbal. (2018) Patient satisfaction with outpatient physical therapy in Saudi Arabia. BMC Health Services Research 18:1.
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Erwin C. Baars, Ernst Schrier, Pieter U. Dijkstra & Jan H.B. Geertzen. (2018) Prosthesis satisfaction in lower limb amputees. Medicine 97:39, pages e12296.
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Roma Forbes, Allison Mandrusiak, Michelle Smith & Trevor Russell. (2017) A comparison of patient education practices and perceptions of novice and experienced physiotherapists in Australian physiotherapy settings. Musculoskeletal Science and Practice 28, pages 46-53.
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Nancy Ali & Stephen May. (2017) A Qualitative Study into Egyptian Patients' Satisfaction with Physiotherapy Management of Low Back Pain. Physiotherapy Research International 22:2, pages e1647.
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Roma Forbes, Allison Mandrusiak, Trevor Russell & Michelle Smith. (2017) Evaluating physiotherapists' practice and perceptions of patient education: A national survey in Australia. International Journal of Therapy and Rehabilitation 24:3, pages 122-130.
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ROSALIND WILLIS, PRIYA KHAMBHAITA, PATHIK PATHAK & MARIA EVANDROU. (2015) Satisfaction with social care services among South Asian and White British older people: the need to understand the system. Ageing and Society 36:7, pages 1364-1387.
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Enkhjargal Batbaatar, Javkhlanbayar Dorjdagva, Ariunbat Luvsannyam & Pietro Amenta. (2015) Conceptualisation of patient satisfaction: a systematic narrative literature review. Perspectives in Public Health 135:5, pages 243-250.
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Wim Peersman, Toni Rooms, Nathalie Bracke, Hilde Van Waelvelde, Jan De Maeseneer & Dirk Cambier. (2013) Patients' priorities regarding outpatient physiotherapy care: A qualitative and quantitative study. Manual Therapy 18:2, pages 155-164.
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Lisa Roberts. (2013) Improving quality, service delivery and patient experience in a musculoskeletal service. Manual Therapy 18:1, pages 77-82.
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M. García-Marín & M.C. Osuna-Pérez. (2013) Efectividad de la información escrita de calidad en el aumento de la satisfacción con el servicio de fisioterapia durante la estancia hospitalaria de intervenidos quirúrgicamente por fractura de cadera. Fisioterapia 35:1, pages 24-31.
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Adrianus Jelmer Brüggemann, Barbro Wijma & Katarina Swahnberg. (2011) Abuse in health care: a concept analysis. Scandinavian Journal of Caring Sciences 26:1, pages 123-132.
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Julia M. HushKirsten CameronMartin Mackey. (2011) Patient Satisfaction With Musculoskeletal Physical Therapy Care: A Systematic Review. Physical Therapy 91:1, pages 25-36.
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Emma K. Stokes. 2011. Rehabilitation Outcome Measures. Rehabilitation Outcome Measures 107 115 .
H.P. French, F. Keogan, C. Gilsenan, L. Waldron & P. O'Connell. (2010) Measuring patient satisfaction with exercise therapy for knee osteoarthritis: evaluating the utility of the physiotherapy outpatient survey. Musculoskeletal Care 8:2, pages 61-67.
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