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James O. Stanworth, Ryan Shuwei Hsu, Peter A. Stanworth, Janet M. Kemp, Rebecca Tzen & Hsin-Hung Wu. (2022) When Culture Matters: Using Compliments and Complaints to Define and Influence Chinese Patients’ Satisfaction. Health Communication 0:0, pages 1-12.
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Josef Bohm. (2012) Two-factor theory – at the intersection of health care management and patient satisfaction. ClinicoEconomics and Outcomes Research 4, pages 277-285.
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Britt Normann, Siri Moe, Rolf Salvesen & Knut W. Sørgaard. (2012) Patient satisfaction and perception of change following single physiotherapy consultations in a hospital's outpatient clinic for people with multiple sclerosis. Physiotherapy Theory and Practice 28:2, pages 108-118.
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Rosemary Hills & Sheila Kitchen. (2007) Toward a theory of patient satisfaction with physiotherapy: Exploring the concept of satisfaction. Physiotherapy Theory and Practice 23:5, pages 243-254.
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Ebru BİNGÖL & Tuğba KILIÇER. (2023) MÜŞTERİLERİN DİYETİSYEN HİZMETLERİNDE KALİTEYE YÖNELİK ALGILARI: KAMU VE ÖZEL SAĞLIK KURUMLARI ÜZERİNE KARŞILAŞTIRMALI BİR ARAŞTIRMACUSTOMERS' PERCEPTIONS ON QUALITY IN DIETICIAN SERVICES: A COMPARATIVE RESEARCH ON PUBLIC AND PRIVATE HEALTH INSTITUTIONS. İşletme Bilimi Dergisi 11:1, pages 15-32.
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Vaughan Nicholson, Neil Tuttle, Amy Papinniemi & Kerrie Evans. (2023) Patients report being satisfied with private musculoskeletal physical therapy when therapists educate effectively and facilitate shared decision making. Brazilian Journal of Physical Therapy 27:2, pages 100501.
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Polyana Cristina Alves Brepohl & Higor Leite. (2022) Virtual reality applied to physiotherapy: a review of current knowledge. Virtual Reality 27:1, pages 71-95.
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Wanwan Zheng, Yuqing Liang, Woon Seek Lee & Youngwook Ko. (2023) The Mediation Effect of Perceived Attitudes toward Medical Service on the Association between Public Satisfaction with the Overall Medical Service and Self-Rated Health among the General Population in China: A Cross-Sectional Study. International Journal of Environmental Research and Public Health 20:4, pages 3369.
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Dantong Zhao, Zhongliang Zhou, Chi Shen, Rashed Nawaz, Dan Li, Yangling Ren, Yaxin Zhao, Dan Cao & Xiaohui Zhai. (2021) Rural and urban differences in patient experience in China: a coarsened exact matching study from the perspective of residents. BMC Health Services Research 21:1.
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Kelvin I. Afrashtehfar, Mansour K. A. Assery & S. Ross Bryant. (2020) Patient Satisfaction in Medicine and Dentistry. International Journal of Dentistry 2020, pages 1-10.
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Daniel Gutiérrez-Sánchez, David Pérez-Cruzado & Antonio I Cuesta-Vargas. (2020) Instruments for Measuring Satisfaction With Physical Therapy Care: A Systematic Review. Physical Therapy 100:9, pages 1690-1700.
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Manuel Albornoz-Cabello, José Manuel Pérez-Mármol, Mª de los Ángeles Cardero-Durán, Cristo Jesús Barrios-Quinta & Luis Espejo-Antúnez. (2020) Construction, Factor Structure, and Internal Consistency Reliability of the Hospital Physical Therapy Perceived Satisfaction Questionnaire (H-PTPS). International Journal of Environmental Research and Public Health 17:16, pages 5857.
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May To & Caroline M. Alexander. (2019) Are People With Joint Hypermobility Syndrome Slow to Strengthen?. Archives of Physical Medicine and Rehabilitation 100:7, pages 1243-1250.
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Domingos Fernandes Campos, Rinaldo Bezerra Negromonte Filho & Felipe Nalon Castro. (2017) Service quality in public health clinics: perceptions of users and health professionals. International Journal of Health Care Quality Assurance 30:8, pages 680-692.
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Nancy Ali & Stephen May. (2017) A Qualitative Study into Egyptian Patients' Satisfaction with Physiotherapy Management of Low Back Pain. Physiotherapy Research International 22:2, pages e1647.
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Wouter L. Silvis, Sandra E. Lakke, Patrick Stegeman, Bert L.G.N. Speijer, Patrick C.A.J. Vroomen, Maarten H. Coppes, Michiel F. Reneman & Remko Soer. (2016) Can Patients With Low Back Pain Be Satisfied With Less Than Expected?. Spine 41:20, pages 1606-1612.
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Stuart Waters, Stephen J. Edmondston, Piers J. Yates & Daniel F. Gucciardi. (2016) Identification of factors influencing patient satisfaction with orthopaedic outpatient clinic consultation: A qualitative study. Manual Therapy 25, pages 48-55.
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Enkhjargal Batbaatar, Javkhlanbayar Dorjdagva, Ariunbat Luvsannyam & Pietro Amenta. (2015) Conceptualisation of patient satisfaction: a systematic narrative literature review. Perspectives in Public Health 135:5, pages 243-250.
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Jermaine M Dambi & Jennifer Jelsma. (2014) The impact of hospital-based and community based models of cerebral palsy rehabilitation: a quasi-experimental study. BMC Pediatrics 14:1.
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Julia M. HushKirsten CameronMartin Mackey. (2011) Patient Satisfaction With Musculoskeletal Physical Therapy Care: A Systematic Review. Physical Therapy 91:1, pages 25-36.
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