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Building Research & Information Volume 41, 2013 - Issue 3: Adaptive comfort in an unpredictable world
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Linking occupant complaints to building performance

John Goins Center for the Built Environment, University of California at Berkeley, 390 Wurster Hall, Berkeley, CA, 94720, USCorrespondence[email protected]
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Mithra Moezzi Centre for Urban Studies & Planning, Portland State University, PO Box 751, Portland, OR, 97207, US E-mail: [email protected]
Pages 361-372 | Published online: 10 Apr 2013

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Haidar Hosamo, Mohsen Hosamo Hosamo, Henrik Kofoed Nielsen, Paul Ragnar Svennevig & Kjeld Svidt. (2023) Digital Twin of HVAC system (HVACDT) for multiobjective optimization of energy consumption and thermal comfort based on BIM framework with ANN-MOGA. Advances in Building Energy Research 17:2, pages 125-171.
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Pedram Nojedehi, William O’brien & H. Burak Gunay. (2021) Benchmarking and visualization of building portfolios by applying text analytics to maintenance work order logs. Science and Technology for the Built Environment 27:6, pages 756-775.
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Rafaela Bortolini & Núria Forcada. (2020) A probabilistic performance evaluation for buildings and constructed assets. Building Research & Information 48:8, pages 838-855.
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Saptak Dutta, H. Burak Gunay & Scott Bucking. (2020) A method for extracting performance metrics using work-order data. Science and Technology for the Built Environment 26:3, pages 414-425.
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Rafaela Bortolini & Núria Forcada. (2020) Analysis of building maintenance requests using a text mining approach: building services evaluation. Building Research & Information 48:2, pages 207-217.
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H. Burak Gunay, Weiming Shen & Chunsheng Yang. (2019) Text-mining building maintenance work orders for component fault frequency. Building Research & Information 47:5, pages 518-533.
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Peter Rockett & Elizabeth Abigail Hathway. (2017) Model-predictive control for non-domestic buildings: a critical review and prospects. Building Research & Information 45:5, pages 556-571.
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Brodie W. Hobson, Andre A. Markus, H. Burak Gunay & Farzeen Rizvi. (2023) Minimum sensor grid density and configuration to enable CO2-based demand-controlled ventilation in an office building. Energy and Buildings 298, pages 113536.
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Fahriye Hilal Halicioglu & Kubra Gurel. (2023) The perceived quality of green buildings: from a review of occupant satisfaction towards a conceptual framework. International Journal of Quality & Reliability Management.
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Thomas Parkinson, Stefano Schiavon, Jungsoo Kim & Giovanni Betti. (2023) Common sources of occupant dissatisfaction with workspace environments in 600 office buildings. Buildings and Cities 4:1, pages 17-35.
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D Artan, E Ergen, I Tekçe & N Yilmaz. (2022) Influence of Office Building Design on Occupant Satisfaction. IOP Conference Series: Earth and Environmental Science 1101:6, pages 062028.
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Shelby N. Ruiz, Julia K. Day, Krissy Govertsen & Michael Kane. (2022) Communication breakdown: Energy efficiency recommendations to address the disconnect between building operators and occupants. Energy Research & Social Science 91, pages 102719.
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Donya Sheikh Khan, Jakub Kolarik & Peter Weitzmann. (2021) Application of an occupant voting system for continuous occupant feedback on thermal and indoor air quality – Case studies in office spaces. Energy and Buildings 251, pages 111363.
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Tareq Abuimara, Brodie W. Hobson, Burak Gunay, William O'Brien & Michael Kane. (2021) Current state and future challenges in building management: Practitioner interviews and a literature review. Journal of Building Engineering 41, pages 102803.
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Sena Assaf & Issam Srour. (2021) Using a data driven neural network approach to forecast building occupant complaints. Building and Environment 200, pages 107972.
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Connor Brackley, William O'Brien, Chantal Trudel & Jayson Bursill. (2021) The in-situ implementation of a feature-rich thermostat: A building engineering and human factors approach to improve perceived control in offices. Building and Environment 199, pages 107884.
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Abiodun Olatunji Abisuga, Cynthia Changxin Wang & Riza Yosia Sunindijo. (2021) Organisational Justice Analysis of Facility Managers’ Responses to User’s Post-Occupancy Feedback. Buildings 11:4, pages 144.
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Tapeesh Sood, Patrick Janssen & Clayton Miller. (2020) Spacematch: Using Environmental Preferences to Match Occupants to Suitable Activity-Based Workspaces. Frontiers in Built Environment 6.
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R. Bortolini & N. Forcada. (2020) Indicadores Operacionales del Performance y Análisis de Causalidad para Edificios No Residenciales. Informes de la Construcción 72:557, pages 333.
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Abiodun Olatunji Abisuga, Cynthia Changxin Wang & Riza Yosia Sunindijo. (2020) Facility managers’ responses to user post-occupancy feedback: a conceptual framework. Facilities 38:7/8, pages 481-499.
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Charlotta Isaksson, Carolina Hiller & Anna-Lena Lane. (2019) Active, passive, non-existing or conditional? Social relations shaping energy use at workplaces. Energy Research & Social Science 51, pages 148-155.
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Lucianne Casasanta Garcia & Bernard Kamsu-Foguem. (2019) BIM-oriented data mining for thermal performance of prefabricated buildings. Ecological Informatics 51, pages 61-72.
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Burak Gunay, Weiming Shen, Brent Huchuk, Chunsheng Yang, Scott Bucking & William O’Brien. (2018) Energy and comfort performance benefits of early detection of building sensor and actuator faults. Building Services Engineering Research and Technology 39:6, pages 652-666.
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J.J. McArthur, Nima Shahbazi, Ricky Fok, Christopher Raghubar, Brandon Bortoluzzi & Aijun An. (2018) Machine learning and BIM visualization for maintenance issue classification and enhanced data collection. Advanced Engineering Informatics 38, pages 101-112.
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Maryam Khoshbakht, Zhonghua Gou, Xiaohuan Xie, Baojie He & Amos Darko. (2018) Green Building Occupant Satisfaction: Evidence from the Australian Higher Education Sector. Sustainability 10:8, pages 2890.
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Pieter Wilde. 2018. Building Performance Analysis. Building Performance Analysis 503 587 .
H. Burak Gunay, Weiming Shen, Guy Newsham & Araz Ashouri. (2018) Modelling and analysis of unsolicited temperature setpoint change requests in office buildings. Building and Environment 133, pages 203-212.
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C. E. Rodríguez-Jiménez, J. M. Macías-Bernal & R. Lucas-Ruiz. (2017) Modelo de gestión para un control de calidad eficiente en edificios de nueva planta. Informes de la Construcción 69:547, pages 204.
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Burak Gunay, Weiming Shen & Chunsheng Yang. (2017) Characterization of a building's operation using automation data: A review and case study. Building and Environment 118, pages 196-210.
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Kim Schneider, Ola Lædre & Jardar Lohne. (2016) Challenges Found in Handover of Commercial Buildings. Procedia - Social and Behavioral Sciences 226, pages 310-317.
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Nader Mohamed, Sanja Lazarova-Molnar & Jameela Al-Jaroodi. (2016) SBDaaS: Smart building diagnostics as a service on the cloud. SBDaaS: Smart building diagnostics as a service on the cloud.
Sanja Lazarova-Molnar, Hamid Reza Shaker, Nader Mohamed & Bo Norregaard Jorgensen. (2016) Fault detection and diagnosis for smart buildings: State of the art, trends and challenges. Fault detection and diagnosis for smart buildings: State of the art, trends and challenges.
Sanja Lazarova-Molnar & Nader Mohamed. 2016. Information Science and Applications (ICISA) 2016. Information Science and Applications (ICISA) 2016 941 951 .
Jie Zhao, Bertrand Lasternas, Khee Poh Lam, Ray Yun & Vivian Loftness. (2014) Occupant behavior and schedule modeling for building energy simulation through office appliance power consumption data mining. Energy and Buildings 82, pages 341-355.
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Tatsuya SHOJI & Yasuyuki TSUBOI. (2014) Optical Trapping of Soft-Matter Nanoparticles Based on Localized Surface Plasmon Underプラズモン増強輻射圧と非平衡場によるソフトマター微粒子の捕捉. The Review of Laser Engineering 42:10, pages 766.
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