1,044
Views
17
CrossRef citations to date
0
Altmetric
Articles

Customer Orientation and Management Control in the Public Sector: A Garbage Can Analysis

, &
Pages 551-581 | Received 01 Jul 2009, Accepted 01 Jul 2010, Published online: 13 Oct 2010

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (5)

Monika Berg & Viktor Dahl. (2020) Mechanisms of trust for different modes of welfare service provision. Public Management Review 22:9, pages 1284-1305.
Read now
Antti Rautiainen, Elena Urquía-Grande & Clara Muñoz-Colomina. (2017) Institutional Logics in Police Performance Indicator Development: A Comparative Case Study of Spain and Finland. European Accounting Review 26:2, pages 165-191.
Read now
Sandra Cohen & Sotirios Karatzimas. (2016) Modernizing government accounting standards in Greece: a case of ‘garbage can’ decision-making. Public Money & Management 36:3, pages 173-180.
Read now
Sven Modell. (2014) The societal relevance of management accounting: An introduction to the special issue. Accounting and Business Research 44:2, pages 83-103.
Read now
Basil Tucker & Lee Parker. (2014) In our ivory towers? The research-practice gap in management accounting. Accounting and Business Research 44:2, pages 104-143.
Read now

Articles from other publishers (12)

Sandra Cohen, Francesca Manes Rossi & Isabel Brusca. (2022) Public sector accounting harmonization in the European Union through the lens of the garbage can model. Financial Accountability & Management 39:3, pages 471-492.
Crossref
Mohamed Z. Elbashir, Steve G. Sutton, Vicky Arnold & Philip A. Collier. (2021) Leveraging business intelligence systems to enhance management control and business process performance in the public sector. Meditari Accountancy Research 30:4, pages 914-940.
Crossref
Pablo Casas-Arce, Mandy M. Cheng, Isabella Grabner & Sven Modell. (2022) Managerial Accounting for Decision-Making and Planning. Journal of Management Accounting Research 34:1, pages 1-7.
Crossref
Kojo Kakra Twum, Gloria Kakrabah-Quarshie Agyapong, Zakaria Sulemana, Martin Kwadwo Amaniampong & Nicholas Asiedu Nyarko. 2022. New Public Management in Africa. New Public Management in Africa 205 238 .
Hendrik Vollmer. (2020) Public value and the planet: accounting in ecological reconstitution. Accounting, Auditing & Accountability Journal 34:7, pages 1527-1554.
Crossref
Teresa Felício, António Samagaio & Ricardo Rodrigues. (2021) Adoption of management control systems and performance in public sector organizations. Journal of Business Research 124, pages 593-602.
Crossref
Hans-Jürgen Bruns, Mark Christensen & Alan Pilkington. (2020) Intellectual heritages of post-1990 public sector accounting research: an exploration. Accounting, Auditing & Accountability Journal 33:8, pages 2077-2110.
Crossref
Ileana Steccolini. (2018) Accounting and the post-new public management. Accounting, Auditing & Accountability Journal 32:1, pages 255-279.
Crossref
Basil P. Tucker & Stefan Schaltegger. (2016) Comparing the research-practice gap in management accounting. Accounting, Auditing & Accountability Journal 29:3, pages 362-400.
Crossref
Fredrika Wiesel & Sven Modell. (2014) From New Public Management to New Public Governance? Hybridization and Implications for Public Sector Consumerism. Financial Accountability & Management 30:2, pages 175-205.
Crossref
Sven Modell. (2013) Making Sense of Social Practice: Theoretical Pluralism in Public Sector Accounting Research: A Comment. Financial Accountability & Management 29:1, pages 99-110.
Crossref
ChunLei Yang & Sven Modell. (2012) Power and performance. Accounting, Auditing & Accountability Journal 26:1, pages 101-132.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.