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Journal of Mental Health Volume 10, 2001 - Issue 1
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Research Article

Reducing parental dissatisfaction with a child and adolescent psychology service: A process of quality improvement

Paul Stallard Department of Child & Family Psychiatry, Royal United Hospital, Combe Park, Bath, UK
Pages 63-73 | Published online: 06 Jul 2009

Citations (11)

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Read on this site (1)

Caroline Buzanko. (2018) Understanding Parents’ Experiences of their Child’s Assessment Process. Child Care in Practice 24:3, pages 304-316.
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Articles from other publishers (10)

J. Reijns & M. Danckaerts. (2022) Tevredenheidsvragenlijsten bij residentiële geestelijke gezondheidszorg voor minderjarigen: systematische review. Tijdschrift voor Geneeskunde.
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Kristina Hilton, Cynthia Turner, Georgina Krebs, Chloe Volz & Isobel Heyman. (2011) Parent experiences of attending a specialist clinic for assessment of their child's obsessive compulsive disorder. Child and Adolescent Mental Health 17:1, pages 31-36.
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Marlan Crosier, Jennifer Scott & Bradley Steinfeld. (2011) Improving Satisfaction in Patients Receiving Mental Health Care: A Case Study. The Journal of Behavioral Health Services & Research 39:1, pages 42-54.
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Crispin Day, Daniel Michelson & Imren Hassan. (2011) Child and adolescent service experience (ChASE): Measuring service quality and therapeutic process. British Journal of Clinical Psychology 50:4, pages 452-464.
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Crispin Day. (2008) Children's and Young People's Involvement and Participation in Mental Health Care. Child and Adolescent Mental Health 13:1, pages 2-8.
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Agnes K. Ayton, Michael P. Mooney, Kate Sillifant, Jonathan Powls & Hufrize Rasool. (2007) The development of the child and adolescent versions of the Verona Service Satisfaction Scale (CAMHSSS). Social Psychiatry and Psychiatric Epidemiology 42:11, pages 892-901.
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Crispin Day & Hilton Davis. (2006) The effectiveness and quality of routine child and adolescent mental health care outreach clinics. British Journal of Clinical Psychology 45:4, pages 439-452.
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Andrew J. Barber, Victoria A. Tischler & Elaine Healy. (2016) Consumer satisfaction and child behaviour problems in child and adolescent mental health services. Journal of Child Health Care 10:1, pages 9-21.
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Crispin Day, Martin Carey & Tammy Surgenor. (2016) Children's Key Concerns: Piloting a Qualitative Approach to Understanding Their Experience of Mental Health Care. Clinical Child Psychology and Psychiatry 11:1, pages 139-155.
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G. A. Roose & A. M. John. (2003) A focus group investigation into young children's understanding of mental health and their views on appropriate services for their age group. Child: Care, Health and Development 29:6, pages 545-550.
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