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Research Article

Consumer consultants in mental health services: addressing the challenges

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Pages 507-518 | Published online: 06 Jul 2009

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Øyfrid Larsen Moen, Hege Skundberg-Kletthagen, Lars-Olov Lundquist, Marianne Thorsen Gonzalez & Agneta Schröder. (2021) The Relationships between Health Professionals’ Perceived Quality of Care, Family Involvement and Sense of Coherence in Community Mental Health Services. Issues in Mental Health Nursing 42:6, pages 581-590.
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Alison Gee, Craig McGarty & Michelle Banfield. (2016) Barriers to genuine consumer and carer participation from the perspectives of Australian systemic mental health advocates. Journal of Mental Health 25:3, pages 231-237.
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Wanda Bennetts, Allan Pinches, Tamar Paluch & Ellie Fossey. (2013) Real lives, real jobs: Sustaining consumer perspective work in the mental health sector. Advances in Mental Health 11:3, pages 313-325.
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Brenda Happell & Stefan Koehn. (2011) Scratching Beneath the Surface: Influencing Factors on Nurses’ Attitudes Toward the Use of Seclusion. Issues in Mental Health Nursing 32:7, pages 449-456.
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Brenda Happell, Lorna Moxham & Chris Platania-Phung. (2011) The Impact of Mental Health Nursing Education on Undergraduate Nursing Students’ Attitudes to Consumer Participation. Issues in Mental Health Nursing 32:2, pages 108-113.
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Graeme Browne & Martin Hemsley. (2008) Consumer participation in mental health in Australia: what progress is being made?. Australasian Psychiatry 16:6, pages 446-449.
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Bronwen Merner, Lina Schonfeld, Ariane Virgona, Dianne Lowe, Louisa Walsh, Cheryl Wardrope, Lisa Graham-Wisener, Vicki Xafis, Cinzia Colombo, Nora Refahi, Paul Bryden, Renee Chmielewski, Fiona Martin, Nancy M Messino, Anne Mussared, Lorraine Smith, Susan Biggar, Marie Gill, David Menzies, Carolyn M Gaulden, Leia Earnshaw, Leslie Arnott, Naomi Poole, Rebecca E Ryan & Sophie Hill. (2023) Consumers’ and health providers’ views and perceptions of partnering to improve health services design, delivery and evaluation: a co-produced qualitative evidence synthesis. Cochrane Database of Systematic Reviews 2023:3.
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Elizabeth Nash, Samantha Taplin, Lauren Jade Rust & Robert Percival. (2022) Staff experiences of working alongside peer support workers in forensic mental health community teams: a qualitative study. The Journal of Forensic Practice 24:4, pages 354-363.
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Tiago Gonçalves & Carla Curado. (2021) Individual and Organizational Conditions Leading to Quality of Care in Healthcare: A Fuzzy-Set Qualitative Comparative Analysis. Merits 1:1, pages 71-86.
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Tiina Kortteisto, Minna Laitila & Anneli Pitkänen. (2018) Attitudes of mental health professionals towards service user involvement. Scandinavian Journal of Caring Sciences 32:2, pages 681-689.
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Anjana E. Sharma, Margae Knox, Victor L. Mleczko & J. Nwando Olayiwola. (2017) The impact of patient advisors on healthcare outcomes: a systematic review. BMC Health Services Research 17:1.
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Lauren Dayton, Amelia Buttress, Jen Agosti, Javier Aceves, Meredith Kieschnick, Agatha Popejoy, Robyn Robbins & Kate Farinholt. (2016) Practical Steps to Integrate Family Voice in Organization, Policy, Planning, and Decision-Making for Socio-Emotional Trauma-Informed Integrated Pediatric Care. Current Problems in Pediatric and Adolescent Health Care 46:12, pages 402-410.
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Alison Gee, Craig McGarty & Michelle Banfield. (2015) What Drives Systemic Mental Health Advocates? Goals, Strategies, and Values of Australian Consumer and Carer Advocacy Organizations. SAGE Open 5:4, pages 215824401561538.
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Paul Morrison & Norman Jay Stomski. (2015) Embracing participation in mental health research: conducting authentic interviews. Qualitative Research Journal 15:1, pages 47-60.
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Samson Tse & Carolyn Doughty. 2014. Advancing Occupational Therapy in Mental Health Practice. Advancing Occupational Therapy in Mental Health Practice 159 188 .
Louise Byrne, Brenda Happell, Tony Welch & Lorna Jane Moxham. (2012) ‘Things you can't learn from books’: Teaching recovery from a lived experience perspective. International Journal of Mental Health Nursing 22:3, pages 195-204.
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Nellie El Enany, Graeme Currie & Andy Lockett. (2013) A paradox in healthcare service development: Professionalization of service users. Social Science & Medicine 80, pages 24-30.
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Michelle Cleary, Jan Horsfall, Glenn E. Hunt, Phil Escott & Brenda Happell. (2011) Continuing challenges for the mental health consumer workforce: A role for mental health nurses?. International Journal of Mental Health Nursing 20:6, pages 438-444.
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Katherine Monson & Melissa Thurley. (2011) Consumer participation in a youth mental health service. Early Intervention in Psychiatry 5:4, pages 381-388.
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JAN WALLCRAFT, MICHAELA AMERING, JULIAN FREIDIN, BHARGAVI DAVAR, DIANE FROGGATT, HUSSAIN JAFRI, AFZAL JAVED, SYLVESTER KATONTOKA, SHOBA RAJA, SOLOMON RATAEMANE, SIGRID STEFFEN, SAM TYANO, CHRISTPHER UNDERHILL, HENRIK WAHLBERG, RICHARD WARNER & HELEN HERRMAN. (2011) Partnerships for better mental health worldwide: WPA recommendations on best practices in working with service users and family carers. World Psychiatry 10:3, pages 229-236.
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Wanda Bennetts, Wendy Cross & Melissa Bloomer. (2011) Understanding consumer participation in mental health: Issues of power and change. International Journal of Mental Health Nursing 20:3, pages 155-164.
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Brenda Happell, Lorna Moxham & Chris Platania-Phung. (2010) A psychometric analysis of the Mental Health Consumer Participation Questionnaire. International Journal of Mental Health Nursing 19:6, pages 377-384.
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Brenda Happell. (2010) Facilitating consumer participation: An approach to finding the ‘right’ consumer. Collegian 17:3, pages 125-130.
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Brenda Happell & Cath Roper. 2010. Creative Approaches to Health and Social Care Education. Creative Approaches to Health and Social Care Education 97 112 .
J. Richter, S. Halliday, L. I. Grømer & R. Dybdahl. (2009) User and Carer Involvement in Child and Adolescent Mental Health Services: A Norwegian Staff Perspective. Administration and Policy in Mental Health and Mental Health Services Research 36:4, pages 265-277.
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Michelle Cleary, Glenn E. Hunt, Gillian Malins, Sandra Matheson & Phil Escott. (2009) Drug and Alcohol Education for Consumer Workers and Caregivers: A Pilot Project Assessing Attitudes Toward Persons With Mental Illness and Problematic Substance Use. Archives of Psychiatric Nursing 23:2, pages 104-110.
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Val Goodwin & Brenda Happell. (2008) Psychiatric Nurses' Attitudes Toward Consumer and Carer Participation in Care. Policy, Politics, & Nursing Practice 9:4, pages 249-256.
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Terence V. McCann, Eileen Clark, John Baird & Sai Lu. (2008) Mental health clinicians' attitudes about consumer and consumer consultant participation in Australia: A cross-sectional survey design. Nursing & Health Sciences 10:2, pages 78-84.
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T. V. MCCANN, J. BAIRD, E. CLARK & S. LU. (2008) Mental health professionals' attitudes towards consumer participation in inpatient units. Journal of Psychiatric and Mental Health Nursing 15:1, pages 10-16.
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C. ROPER & B. HAPPELL. (2007) Reflection without shame ? reflection without blame: towards a more collaborative understanding between mental health consumers and nurses. Journal of Psychiatric and Mental Health Nursing 14:1.
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Terence V. McCann, John Baird, Eileen Clark & Sai Lu. (2006) Beliefs about using consumer consultants in inpatient psychiatric units. International Journal of Mental Health Nursing 15:4, pages 258-265.
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Alison Brabban, Ian McGonagle & Charlie Brooker. (2006) The 10 Essential Shared Capabilities: a framework for mental health practice. The Journal of Mental Health Training, Education and Practice 1:3, pages 4-15.
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J. Simon Bell, Paula Whitehead, Parisa Aslani, Sue Sacker & Timothy F. Chen. (2006) Design and Implementation of an Educational Partnership Between Community Pharmacists and Consumer Educators in Mental Health Care. American Journal of Pharmaceutical Education 70:2, pages 28.
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Priscilla Ennals & Ellie Fossey. (2006) The Occupational Performance History Interview in community mental health case management: Consumer and occupational therapist perspectives. Australian Occupational Therapy Journal 0:0, pages 060731034532003-???.
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Val Goodwin & Brenda Happell. (2006) Conflicting agendas between consumers and carers: The perspectives of carers and nurses. International Journal of Mental Health Nursing 15:2, pages 135-143.
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