117
Views
32
CrossRef citations to date
0
Altmetric
Review

Satisfaction research and the uncrowned king: Challenges and future directions

, , &
Pages 11-20 | Published online: 06 Jul 2009

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (3)

A. Schröder, K. Lorentzen, E. Riiskjaer & L.-O. Lundqvist. (2016) Patients’ views of the quality of Danish forensic psychiatric inpatient care. The Journal of Forensic Psychiatry & Psychology 27:4, pages 551-568.
Read now
Sigve Oltedal, Andrew Garratt & Jan Olav Johannessen. (2007) Psychiatric outpatients' experiences with specialized health care delivery. A Norwegian national survey. Journal of Mental Health 16:2, pages 271-279.
Read now
Eva Langeland, Astrid K. Wahl, Kjell Kristoffersen & Berit R. Hanestad. (2007) PROMOTING COPING: SALUTOGENESIS AMONG PEOPLE WITH MENTAL HEALTH PROBLEMS. Issues in Mental Health Nursing 28:3, pages 275-295.
Read now

Articles from other publishers (29)

Juan Francisco Roldán-Merino, Manuel Tomás-Jiménez, Agneta Schröder, Lars-Olov Lundqvist, Montserrat Puig-Llobet, Antonio R. Moreno-Poyato, Marta Domínguez del Campo, Sara Sanchez-Balcells & Maria Teresa Lluch-Canut. (2023) Quality in Psychiatric Care in the Community Mental Health Setting from the Perspective of Patients and Staff. International Journal of Environmental Research and Public Health 20:5, pages 4043.
Crossref
Bahareh Goodarzi, Corine Verhoeven, Durk Berks, Eline F. de Vries & Ank de Jonge. (2022) Models of Risk Selection in Maternal and Newborn Care: Exploring the Organization of Tasks and Responsibilities of Primary Care Midwives and Obstetricians in Risk Selection across The Netherlands. International Journal of Environmental Research and Public Health 19:3, pages 1046.
Crossref
Sara Sanchez-Balcells, Maria-Teresa Lluch-Canut, Marta Domínguez del Campo, A. R. Moreno-Poyato, M. Tomás-Jiménez, Lars-Olov Lundqvist, Agneta Schröder, Montserrat Puig-Llobet & J. F. Roldan-Merino. (2021) A Spanish adaptation of the Quality in Psychiatric Care—Inpatient (QPC-IP) instrument: Psychometric properties and factor structure. BMC Nursing 20:1.
Crossref
Oyvind Bjertnaes & Hilde Hestad Iversen. (2018) Inpatients’ assessment of outcome at psychiatric institutions: an analysis of predictors following a national cross-sectional survey in Norway. BMJ Open 8:12, pages e023587.
Crossref
Tracey Cannon, Sigourney Taylor & Susan Hatters Friedman. (2018) Satisfaction guaranteed? Forensic consumer satisfaction survey. International Journal of Mental Health Nursing 27:4, pages 1250-1257.
Crossref
Hazel M. Chapman, Andrew Lovell & Ros Bramwell. (2018) Do health consultations for people with learning disabilities meet expectations? A narrative literature review. British Journal of Learning Disabilities 46:2, pages 118-135.
Crossref
Rosalind Willis, Maria Evandrou, Pathik Pathak & Priya Khambhaita. (2016) Problems with measuring satisfaction with social care. Health & Social Care in the Community 24:5, pages 587-595.
Crossref
F. McNicholas, Udo Reulbach, Sarah O. Hanrahan & Manas Sakar. (2015) Are parents and children satisfied with CAMHS?. Irish Journal of Psychological Medicine 33:3, pages 143-149.
Crossref
Oyvind Bjertnaes, Hilde Hestad Iversen & Johanne Kjollesdal. (2015) PIPEQ-OS – an instrument for on-site measurements of the experiences of inpatients at psychiatric institutions. BMC Psychiatry 15:1.
Crossref
Lorraine Hester, Lorna Jane O’ Doherty, Rebecca Schnittger, Niamh Skelly, Muireann O’ Donnell, Lisa Butterly, Robert Browne, Charlotte Frorath, Craig Morgan, Declan M. McLoughlin & Paul Fearon. (2015) SEQUenCE: a service user-centred quality of care instrument for mental health services. International Journal for Quality in Health Care 27:4, pages 284-290.
Crossref
Nan Greenwood, Ruth Habibi, Raymond Smith & Jill Manthorpe. (2014) Barriers to access and minority ethnic carers' satisfaction with social care services in the community: a systematic review of qualitative and quantitative literature. Health & Social Care in the Community 23:1, pages 64-78.
Crossref
Dieneke Hubbeling & Robert Bertram. (2018) Hope, happiness and home treatment: a study into patient satisfaction with being treated at home. The Psychiatric Bulletin 38:6, pages 265-269.
Crossref
Eliza Robillos, Rachel Lale, Jennalee Wooldridge, Richard Heller & Andrew Sarkin. (2014) Gender and the relative importance of mental health satisfaction domains. Evaluation and Program Planning 43, pages 9-15.
Crossref
Niamh Skelly, Rebecca I. Schnittger, Lisa Butterly, Charlotte Frorath, Craig Morgan, Declan M. McLoughlin & Paul Fearon. (2013) Quality of Care in Psychosis and Bipolar Disorder From the Service User Perspective. Qualitative Health Research 23:12, pages 1672-1685.
Crossref
Agneta Schröder & Tabita Björk. (2012) Patients’ judgements of quality of care in psychiatric observation and intensive in-patient care. Journal of Psychiatric Intensive Care 9:02, pages 91-100.
Crossref
Akram Khayatzadeh‐Mahani, Mahmood Nekoei‐Moghadam, Atefeh Esfandiari, Fatemeh Ramezani & Sahar Parva. (2013) Clinical governance implementation: a developing country perspective. Clinical Governance: An International Journal 18:3, pages 186-199.
Crossref
Rosemary Mahomed, Winsome St John & Elizabeth Patterson. (2012) Understanding the process of patient satisfaction with nurse-led chronic disease management in general practice. Journal of Advanced Nursing 68:11, pages 2538-2549.
Crossref
Eli Ristevski, Melanie Regan, David Birks, Nicole Steers, Anny Byrne & Matthew R. McGrail. (2012) Communicating about breast cancer: Rural women's experience of interacting with their surgeon. Australian Journal of Rural Health 20:1, pages 22-28.
Crossref
Fiona Heaney & Sinead Hahessy. (2011) Patient satisfaction with an orthopaedic pre-operative assessment clinic. International Journal of Orthopaedic and Trauma Nursing 15:2, pages 82-91.
Crossref
Tennyson Mgutshini. (2010) Risk factors for psychiatric re‐hospitalization: An exploration. International Journal of Mental Health Nursing 19:4, pages 257-267.
Crossref
Lisa M. Jones, Kathryn E. Atoro, Wendy A. Walsh, Theodore P. Cross, Amy L. Shadoin & Suzanne Magnuson. (2009) Nonoffending Caregiver and Youth Experiences With Child Sexual Abuse Investigations. Journal of Interpersonal Violence 25:2, pages 291-314.
Crossref
Claire Blackburn, Suzanne Glendenning, Marjorie Finnigan & Paul Skirrow. (2009) Client and referrer satisfaction with a specialist perinatal mental health service. Clinical Psychology Forum 1:197, pages 7-12.
Crossref
R. F. Brown, C. Hill, C. J. Burant & L. A. Siminoff. (2008) Satisfaction of early breast cancer patients with discussions during initial oncology consultations with a medical oncologist. Psycho-Oncology 18:1, pages 42-49.
Crossref
JOHAN HKON BJRNGAARD, ANDREW GARRATT, ROLF W. GRWE, YVIND ANDRESEN BJERTNS & TORLEIF RUUD. (2008) Patient experiences with treatment in private practice compared with public mental health services. Scandinavian Journal of Psychology 49:4, pages 385-392.
Crossref
Johan Håkon Bjørngaard, Helle Wessel Andersson, Solveig Osborg Ose & Ketil Hanssen-Bauer. (2008) User satisfaction with child and adolescent mental health services. Social Psychiatry and Psychiatric Epidemiology 43:8, pages 635-641.
Crossref
Johan Håkon Bjørngaard, Torleif Ruud & Svein Friis. (2007) The impact of mental illness on patient satisfaction with the therapeutic relationship. Social Psychiatry and Psychiatric Epidemiology 42:10, pages 803-809.
Crossref
Philip Darbyshire, Eimear Muir-Cochrane, Jennifer Fereday, Jon Jureidini & Andrew Drummond. (2006) Engagement with health and social care services: perceptions of homeless young people with mental health problems. Health and Social Care in the Community 14:6, pages 553-562.
Crossref
Timothy Wand & Mary Chiarella. (2006) A conversation: Challenging the relevance and wisdom of separate mental health legislation. International Journal of Mental Health Nursing 15:2, pages 119-127.
Crossref
Richard Duggins & Ian Shaw. (2018) Examining the concept of patient satisfaction in patients with a diagnosis of schizophrenia: a qualitative study. Psychiatric Bulletin 30:4, pages 142-145.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.