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Museum Management and Curatorship Volume 24, 2009 - Issue 2
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Articles

Importance–performance analysis of the Taipei Fine Arts Museum's services

Yung-Neng Lin Graduate School of Arts, Cultural Industry, Design and Management, National Taipei University of Education, Taipei, TaiwanCorrespondence[email protected]
Pages 105-121 | Received 27 Aug 2008, Published online: 04 Jun 2009

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Xingyu Zhao & Ruohan Mao. (2023) Are visitors’ satisfaction reliable? A perspective from museum visitor behavior. Museum Management and Curatorship 0:0, pages 1-17.
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Sifan Guo. (2021) The Impact of Accessibility of Local Museums on the Visiting Experience under the Intelligent Design Framework. The Impact of Accessibility of Local Museums on the Visiting Experience under the Intelligent Design Framework.
Vassiliki Kamariotou, Maria Kamariotou & Fotis Kitsios. 2021. Business Intelligence and Modelling. Business Intelligence and Modelling 409 414 .
Vassiliki Kamariotou, Maria Kamariotou, Eleni Champipi & Fotis Kitsios. 2021. Business Intelligence and Modelling. Business Intelligence and Modelling 397 402 .
Arunotai Pongwat. (2020) Exploring Travel Social Media: A Case of Cannabis Museum Servicescape. Exploring Travel Social Media: A Case of Cannabis Museum Servicescape.
Heng Zhang, Po-Chien Chang & Ming-Fong Tsai. (2018) How Physical Environment Impacts Visitors’ Behavior in Learning-Based Tourism—The Example of Technology Museum. Sustainability 10:11, pages 3880.
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Ayşe Nevin SERT & Sıla KARACAOĞLU. (2018) Müzelerdeki Hizmet Kalitesinin Memnuniyet Algısı ve Tavsiye Etme Niyeti Üzerindeki Etkisi: Anadolu Medeniyetleri Müzesi ÖrneğiThe Impact Of Service Quality On Perception of Satisfaction and Intention To Recommend: The Museum of Anatolian Civilizations Case. Afyon Kocatepe Üniversitesi Sosyal Bilimler Dergisi 20:2, pages 103-122.
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Marlene A. Pratt & Songee Hahn. (2016) Enhancing hospitality student learning through the use of a business simulation. Journal of Hospitality, Leisure, Sport & Tourism Education 19, pages 10-18.
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Reza Dabestani, Arash Shahin, Mohammad Saljoughian & Hadi Shirouyehzad. (2016) Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA. International Journal of Quality & Reliability Management 33:2, pages 160-177.
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Carol Kline, Brian Bulla, Heather Rubright, Erin Green & Erin Harris. (2015) An exploratory study of expectation–importance–performance analysis with cultural tourists in Havana, Cuba. Tourism and Hospitality Research 16:1, pages 19-34.
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