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Journal of Social Welfare and Family Law Volume 31, 2009 - Issue 1
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OMBUDSMAN SECTION

Independence in complaints procedures: lessons from community care

Jackie Gulland Department of Applied Social Science, University of Stirling, ScotlandCorrespondence[email protected]
Pages 59-72 | Published online: 27 Jul 2010

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Read on this site (1)

Richard Kirkham. (2012) Ombudsmen, Tribunals and Administrative Justice Section. Journal of Social Welfare and Family Law 34:1, pages 87-89.
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Articles from other publishers (2)

Richard Kirkham. (2017) Book Review: Alternative Dispute Resolution in European Administrative Law. Social & Legal Studies 26:2, pages 280-283.
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Jackie Gulland. (2011) Taking Complaints Seriously: The Role of Informality in Complaints About Public Services. Social Policy and Society 10:4, pages 483-493.
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