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Ioannis Rizomyliotis, Athanasios Poulis, Giovanis Apostolos, Kleopatra Konstantoulaki & Ioannis Kostopoulos. (2020) Applying FCM to predict the behaviour of loyal customers in the mobile telecommunications industry. Journal of Strategic Marketing 28:1, pages 1-15.
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Kristen Bell DeTienne & David H. DeTienne. (2017) Neural networks in strategic marketing: exploring the possibilities. Journal of Strategic Marketing 25:4, pages 289-300.
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Giuseppina Andresini, Annalisa Appice, Pasquale Ardimento, Andrea Antonio Brunetta, Antonio Giuseppe Doronzo, Giuseppe Ieva, Francesco Luce, Donato Malerba & Vincenzo Pasquadibisceglie. 2023. AIxIA 2023 – Advances in Artificial Intelligence. AIxIA 2023 – Advances in Artificial Intelligence
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Kamil Matuszelański & Katarzyna Kopczewska. (2022) Customer Churn in Retail E-Commerce Business: Spatial and Machine Learning Approach. Journal of Theoretical and Applied Electronic Commerce Research 17:1, pages 165-198.
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Hedieh Ahmadi & Seyed Mohammad Hossein Hasheminejad. (2021) A New Time Series Approach in Churn Prediction with Discriminatory Intervals. A New Time Series Approach in Churn Prediction with Discriminatory Intervals.
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Jaehyun Ahn, Junsik Hwang, Doyoung Kim, Hyukgeun Choi & Shinjin Kang. (2020) A Survey on Churn Analysis in Various Business Domains. IEEE Access 8, pages 220816-220839.
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Firoj Alam, Morena Danieli & Giuseppe Riccardi. 2019. Cognitive Infocommunications, Theory and Applications. Cognitive Infocommunications, Theory and Applications
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Africa Perianez, Alain Saas, Anna Guitart & Colin Magne. (2016) Churn Prediction in Mobile Social Games: Towards a Complete Assessment Using Survival Ensembles. Churn Prediction in Mobile Social Games: Towards a Complete Assessment Using Survival Ensembles.
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Andrey Babkin & Ina Goldberg. (2017) Incorporating Time-Dependent Covariates into BG-NBD Model for Churn Prediction in Non-Contractual Settings. SSRN Electronic Journal.
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