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Journal of Strategic Marketing Volume 26, 2018 - Issue 3
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Chinese relationship management: a qualitative study of banking in New Zealand

Joe Choon Yean ChaiDepartment of Marketing, University of Otago, Dunedin, New ZealandCorrespondence[email protected]
ORCID Iconhttp://orcid.org/0000-0001-8915-9605
ORCID Icon &
Sally DibbDepartment of Strategy and Marketing, Open University Business School, Milton Keynes, UK
Pages 205-222 | Received 03 Jul 2015, Accepted 22 Mar 2016, Published online: 06 Jul 2016

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Aicha Kallel, Norchène Ben Dahmane Mouelhi, Walid Chaouali & Nicholas Patrick Danks. (2023) Hey chatbot, why do you treat me like other people? The role of uniqueness neglect in human-chatbot interactions. Journal of Strategic Marketing 0:0, pages 1-17.
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James M. Crick. (2021) Qualitative research in marketing: what can academics do better?. Journal of Strategic Marketing 29:5, pages 390-429.
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