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Original Articles

Examining the positive effects of rapport building: When and why does rapport building benefit adult eyewitness memory?

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Pages 1010-1023 | Received 02 Nov 2012, Accepted 06 Nov 2013, Published online: 04 Dec 2013

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (17)

Adelina Marin & Fiona Gabbert. (2023) The use of self-disclosure to build rapport with mock covert human intelligence sources (CHIS). Journal of Policing, Intelligence and Counter Terrorism 18:2, pages 158-173.
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Jordan Nunan, Ian Stanier, Rebecca Milne, Andrea Shawyer, Dave Walsh & Brandon May. (2022) The impact of rapport on intelligence yield: police source handler telephone interactions with covert human intelligence sources. Psychiatry, Psychology and Law 29:1, pages 1-19.
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Stephanie Aurora Cardenas, William Crozier & Deryn Strange. (2021) Right place, wrong time: the limitations of mental reinstatement of context on alibi-elicitation. Psychology, Crime & Law 27:3, pages 201-230.
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Patrick Risan, Rebecca Milne & Per-Einar Binder. (2020) Trauma narratives: recommendations for investigative interviewing. Psychiatry, Psychology and Law 27:4, pages 678-694.
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Kimberley J. Cunial, Leanne M. Casey, Clare Bell & Mark R. Kebbell. (2019) Police perceptions of the impact that ADHD has on conducting cognitive interviews with youth. Psychiatry, Psychology and Law 26:2, pages 252-273.
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Jane Goodman-Delahunty & Loene M. Howes. (2019) High-stakes interviews and rapport development: practitioners’ perceptions of interpreter impact. Policing and Society 29:1, pages 100-117.
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Melanie Sauerland, Nathalie Brackmann & Henry Otgaar. (2018) Rapport: Little effect on children’s, adolescents’, and adults’ statement quantity, accuracy, and suggestibility. Journal of Child Custody 15:4, pages 268-285.
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Rui M. Paulo, Pedro B. Albuquerque, Fabiana Vitorino & Ray Bull. (2017) Enhancing the cognitive interview with an alternative procedure to witness-compatible questioning: category clustering recall. Psychology, Crime & Law 23:10, pages 967-982.
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Mandeep K. Dhami, Jane Goodman-Delahunty & Saoirse Connor Desai. (2017) Development of an information sheet providing rapport advice for interpreters in police interviews. Police Practice and Research 18:3, pages 291-305.
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Misty C. Duke & Damien Van Puyvelde. (2017) What Science Can Teach Us about “Enhanced Interrogation”. International Journal of Intelligence and CounterIntelligence 30:2, pages 310-339.
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Patrick Risan, Per-Einar Binder & Rebecca Jane Milne. (2016) Emotional Intelligence in Police Interviews—Approach, Training and the Usefulness of the Concept. Journal of Forensic Psychology Practice 16:5, pages 410-424.
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Deborah S. Wright, Robert A. Nash & Kimberley A. Wade. (2015) Encouraging eyewitnesses to falsely corroborate allegations: effects of rapport-building and incriminating evidence. Psychology, Crime & Law 21:7, pages 648-660.
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Jenna M. Kieckhaefer & Daniel B. Wright. (2015) Likable co-witnesses increase eyewitness accuracy and decrease suggestibility. Memory 23:3, pages 462-472.
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Kent Madsen & Ulf Holmberg. (2015) Interviewees’ Psychological Well-being in Investigative Interviews: a Therapeutic Jurisprudential Approach. Psychiatry, Psychology and Law 22:1, pages 60-74.
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Articles from other publishers (36)

Rachel E. Dianiska, Emma Simpson & Jodi A. Quas. (2024) Rapport building with adolescents to enhance reporting and disclosure. Journal of Experimental Child Psychology 238, pages 105799.
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Jillian E. Peek, Rolando N. Carol, Jacqueline R. Evans, Clarissa J. Arms‐Chavez & Pamela Tidwell. (2023) I helped the interviewer and I liked it: Rapport building and benevolence transfer. Applied Cognitive Psychology.
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Denis Lino, Mônica Bernardes, William Weber Cecconello & Natália Sierota dos Santos. (2023) Rapport como técnica para obtenção de informações em Entrevistas Investigativas. Revista Brasileira de Segurança Pública 17:2, pages 184-201.
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Cassandre Dion Larivière, Quintan Crough & Joseph Eastwood. (2022) The Effects of Rapport Building on Information Disclosure in Virtual Interviews. Journal of Police and Criminal Psychology 38:2, pages 452-460.
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Katherine Hoogesteyn, Brianna L. Verigin, Danielle Finnick & Ewout H. Meijer. (2023) Rapport‐building: Chat versus in‐person witness interviews. Journal of Investigative Psychology and Offender Profiling 20:2, pages 162-178.
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Cody Normitta Porter, Rachel Taylor, Rory Lee, Eleonora Chioatto, Max Hill & Adam Charles Harvey. (2023) Applying the asymmetric information management ( AIM ) technique to virtual interviewing . Applied Cognitive Psychology 37:3, pages 470-479.
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Coral Dando, Donna A. Taylor, Alessandra Caso, Zacharia Nahouli & Charlotte Adam. (2022) Interviewing in virtual environments: Towards understanding the impact of rapport-building behaviours and retrieval context on eyewitness memory. Memory & Cognition 51:2, pages 404-421.
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Emelie Ernberg & Erik Mac Giolla. (2022) Interviewing witnesses in a second language: A comparison of interpreter‐assisted, unaided, and self‐administered interviews. Legal and Criminological Psychology 28:1, pages 60-73.
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Maurizio Oggiano & Walter AdrianiMaurizio Oggiano. 2023. Misunderstandings About Non-Verbal Communication. Misunderstandings About Non-Verbal Communication 87 106 .
Céline Launay, Maïté Brunel & Ray Bull. (2022) What Do Police Interview Eyewitnesses for? A Review. Policing: A Journal of Policy and Practice 16:4, pages 602-614.
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Kate Chenier, Andrea Shawyer, Rebecca Milne & Andy Williams. (2022) Police interviews with adult reporters of historical child sexual abuse: Exploring the link between verbal rapport and information obtained. Child Abuse & Neglect 134, pages 105943.
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Andrea C. F. Wolfs, Danielle Sneyd, Jonathan P. Vallano, Nadja Schreiber Compo & Leanett Reinoso. (2022) The effects of building and maintaining rapport on cooperative mock eyewitness recall. Journal of Investigative Psychology and Offender Profiling 19:3, pages 151-166.
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David A. Neequaye & Erik Mac Giolla. (2022) The Use of the Term Rapport in the Investigative Interviewing Literature: A critical Examination of Definitions. Meta-Psychology 6.
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Jane Goodman-Delahunty, Anna Corbo Crehan & Susan Brandon. 2022. Police Psychology. Police Psychology 3 21 .
Zacharia Nahouli, Coral J. Dando, Jay-Marie Mackenzie & Andreas Aresti. (2021) Rapport building and witness memory: Actions may ‘speak’ louder than words. PLOS ONE 16:8, pages e0256084.
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Rolando N. Carol, Jenna M. Kieckhaefer, Joy Johnson, Jillian Peek & Nadja Schreiber Compo. (2021) Being a good witness: The roles of benevolence and working memory capacity in rapport’s effect on eyewitness memory. Journal of Applied Social Psychology 51:7, pages 730-745.
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David Matsumoto & Hyisung C. Hwang. (2021) An initial investigation into the nature and function of rapport in investigative interviews. Applied Cognitive Psychology 35:4, pages 988-998.
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Kyriaki Giannou, Charlie D. Frowd, Jason R. Taylor & Karen Lander. (2021) Mindfulness in face recognition: Embedding mindfulness instructions in the face‐composite construction process. Applied Cognitive Psychology.
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Fiona Gabbert, Lorraine Hope, Kirk Luther, Gordon Wright, Magdalene Ng & Gavin Oxburgh. (2020) Exploring the use of rapport in professional information‐gathering contexts by systematically mapping the evidence base. Applied Cognitive Psychology 35:2, pages 329-341.
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Hyisuing C. Hwang & David Matsumoto. (2020) The effects of liking on informational elements in investigative interviews. Journal of Investigative Psychology and Offender Profiling 17:3, pages 280-295.
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Katherine Hoogesteyn, Ewout Meijer & Aldert Vrij. (2020) Examining witness interviewing environments. Journal of Investigative Psychology and Offender Profiling 17:3, pages 238-249.
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Amy L. Capparelli, Quincy C. Miller, Daniel B. Wright & Kamala London. (2019) Canine-Assisted Interviews Bolster Informativeness for Negative Autobiographical Memories. Psychological Reports 123:1, pages 159-178.
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Junghwan Kim, Mideum Choi & ShinYoung Hwang. (2019) Circulation of loyalty: Relationships between mobile instant messenger and offline character emoticon store. Telecommunications Policy 43:10, pages 101851.
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Yu Li, Weijia Li, Yingying Yang & Qi Wang. (2019) Feedback and Direction Sources Influence Navigation Decision Making on Experienced Routes. Frontiers in Psychology 10.
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David Matsumoto & Hyisung C. Hwang. (2018) Social influence in investigative interviews: The effects of authority on informational elements produced in interviews and written statements. Applied Cognitive Psychology.
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Patrick Risan, Per-Einar Binder & Rebecca Jane Milne. (2018) Establishing and Maintaining Rapport in Investigative Interviews of Traumatized Victims: A Qualitative Study. Policing: A Journal of Policy and Practice 12:4, pages 372-387.
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Alexander J. Martin, J. B.Hancock Peter, Charlie D. Frowd, Priscilla Heard, Emma Gaskin, Claire Ford & Thomas Hewett. (2018) EvoFIT composite face construction via practitioner interviewing and a witness-administered protocol. EvoFIT composite face construction via practitioner interviewing and a witness-administered protocol.
Donna A. Taylor & Coral J. Dando. (2018) Eyewitness Memory in Face-to-Face and Immersive Avatar-to-Avatar Contexts. Frontiers in Psychology 9.
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David Matsumoto & Hyisung C. Hwang. (2018) Social influence in investigative interviews: The effects of reciprocity. Applied Cognitive Psychology 32:2, pages 163-170.
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Aldert Vrij, Christian A. Meissner, Ronald P. Fisher, Saul M. Kassin, Charles A. MorganIIIIII & Steven M. Kleinman. (2017) Psychological Perspectives on Interrogation. Perspectives on Psychological Science 12:6, pages 927-955.
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Alexander J. Martin, Peter J. B. Hancock & Charlie D. Frowd. (2017) Breathe, relax and remember: An investigation into how focused breathing can improve identification of EvoFIT facial composites. Breathe, relax and remember: An investigation into how focused breathing can improve identification of EvoFIT facial composites.
Barry Strauch. 2017. Investigating Human Error. Investigating Human Error 189 206 .
Robert A. Nash, Alena Nash, Aimee Morris & Siobhan L. Smith. (2016) Does rapport-building boost the eyewitness eyeclosure effect in closed questioning?. Legal and Criminological Psychology 21:2, pages 305-318.
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Rui M. Paulo, Pedro B. Albuquerque & Ray Bull. (2016) Improving the Enhanced Cognitive Interview With a New Interview Strategy: Category Clustering Recall. Applied Cognitive Psychology 30:5, pages 775-784.
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Christian A. MeissnerChristopher E. KellySkye A. Woestehoff. (2015) Improving the Effectiveness of Suspect Interrogations. Annual Review of Law and Social Science 11:1, pages 211-233.
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Jonathan P. Vallano, Jacqueline R. Evans, Nadja Schreiber Compo & Jenna M. Kieckhaefer. (2015) Rapport-Building During Witness and Suspect Interviews: A Survey of Law Enforcement. Applied Cognitive Psychology 29:3, pages 369-380.
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