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Original Articles

Social responsibility and total quality in the hospitality industry: does gender matter?

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Pages 722-739 | Received 29 Jul 2016, Accepted 20 Oct 2017, Published online: 30 Nov 2017

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Patrocinio Carmen Zaragoza-Sáez, Enrique Claver-Cortés, Bartolomé Marco-Lajara & Mercedes Úbeda-García. (2023) Corporate social responsibility and strategic knowledge management as mediators between sustainable intangible capital and hotel performance. Journal of Sustainable Tourism 31:4, pages 908-930.
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Jess Sanggyeong Je, Catheryn Khoo & Elaine Chiao Ling Yang. (2022) Gender issues in tourism organisations: insights from a two-phased pragmatic systematic literature review. Journal of Sustainable Tourism 30:7, pages 1658-1681.
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Jianwei Qian, Rob Law, Jiewen Wei & Xinjian Li. (2021) Progress of hotel corporate social responsibility research in terms of theoretical, methodological, and thematic development. Journal of Hospitality Marketing & Management 30:6, pages 717-737.
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