43,494
Views
92
CrossRef citations to date
0
Altmetric
Editorial

Corporate social responsibility in tourism and hospitality

&
Pages 1027-1042 | Received 05 Apr 2018, Accepted 04 Jun 2018, Published online: 03 Sep 2018

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (26)

Said Juma Suluo, Lena Mossberg, Tommy D. Andersson, Wineaster Anderson & Mussa Juma Assad. (2023) Corporate Sustainability Practices in Tourism—Evidence from Tanzania. Tourism Planning & Development 20:5, pages 747-768.
Read now
Mireia Guix & Tanja Petry. (2023) CSR managers as hybrid professionals: managing at the intersection of coexisting logics. Journal of Sustainable Tourism 0:0, pages 1-23.
Read now
Henri Kuokkanen & Jeffrey Catrett. (2023) Ethically meaningful customer experiences: satisfying an evolving desire for purpose through CSR. Journal of Sustainable Tourism 31:6, pages 1464-1481.
Read now
Cláudia Martins Pantuffi, Janette Brunstein & Mark Edward Walvoord. (2023) Responses to vignettes as a methodology to reveal hoteliers’ sustainability practices, knowledge and competencies. Journal of Sustainable Tourism 31:4, pages 1051-1069.
Read now
Patrocinio Carmen Zaragoza-Sáez, Enrique Claver-Cortés, Bartolomé Marco-Lajara & Mercedes Úbeda-García. (2023) Corporate social responsibility and strategic knowledge management as mediators between sustainable intangible capital and hotel performance. Journal of Sustainable Tourism 31:4, pages 908-930.
Read now
Dora Agapito, Rosalie Kronenburg & Patrícia Pinto. (2023) A review on destination social responsibility: towards a research agenda. Current Issues in Tourism 26:4, pages 554-572.
Read now
Zhiwei (CJ) Lin, IpKin Anthony Wong & Shuyi Kara Lin. (2023) Just-in-Time CSR for Urgent Needs during the COVID-19 Outbreak: The Case of Casinos. Journal of China Tourism Research 19:1, pages 118-131.
Read now
Yi Dai, Zulkiflee Abdul-Samad, Supat Chupradit, Abdelmohsen A. Nassani, Mohamed Haffar & Mivumbi Michel. (2022) Influence of CSR and leadership style on sustainable performance: moderating impact of sustainable entrepreneurship and mediating role of organizational commitment. Economic Research-Ekonomska Istraživanja 35:1, pages 3917-3939.
Read now
Mahmoud Ibraheam Saleh. (2022) When Do Tourists Defend Tourism Service Providers’ Reputations? Insights from Attribution Theory. International Journal of Hospitality & Tourism Administration 0:0, pages 1-23.
Read now
William Thomas Borrie, Trace Gale & Keith Bosak. (2022) Privately protected areas in increasingly turbulent social contexts: strategic roles, extent, and governance. Journal of Sustainable Tourism 30:11, pages 2631-2648.
Read now
Tanalachimi Ganapathy, Mohd Kamal Othman & Abdulrazak Saleh Yahya. (2022) Development and Validation of Ecotourism Smartphone Application Scale (ESAS) and General Experience Scale (GES). International Journal of Human–Computer Interaction 0:0, pages 1-17.
Read now
Ken Butcher & Rojanasak Chomvilailuk. (2022) Guest benefits of hedonic value and perceived community value drive hotel CSR participation. Journal of Sustainable Tourism 30:6, pages 1262-1279.
Read now
Chiara Orefice & Nana Nyarko. (2021) Sustainable value creation in event ecosystems – a business models perspective. Journal of Sustainable Tourism 29:11-12, pages 1932-1947.
Read now
Mohammed Aboramadan, Yasir Mansoor Kundi & Caterina Farao. (2021) Examining the effects of environmentally-specific servant leadership on green work outcomes among hotel employees: the mediating role of climate for green creativity. Journal of Hospitality Marketing & Management 30:8, pages 929-956.
Read now
Ali Uyar, Mehmet Ali Koseoglu, Merve Kılıç & Fuad Mehraliyev. (2021) Thematic structure of sustainability reports of the hospitality and tourism sector: A periodical, regional, and format-based analysis. Current Issues in Tourism 24:18, pages 2602-2627.
Read now
Antony King Fung Wong, Seongseop (Sam) Kim, Suna Lee & Statia Elliot. (2021) An application of Delphi method and analytic hierarchy process in understanding hotel corporate social responsibility performance scale. Journal of Sustainable Tourism 29:7, pages 1153-1179.
Read now
Bee-Lia Chua, Amr Al-Ansi, Myong Jae Lee & Heesup Han. (2021) Tourists’ outbound travel behavior in the aftermath of the COVID-19: role of corporate social responsibility, response effort, and health prevention. Journal of Sustainable Tourism 29:6, pages 879-906.
Read now
Marcello Mariani & Matteo Borghi. (2021) Environmental discourse in hotel online reviews: a big data analysis. Journal of Sustainable Tourism 29:5, pages 829-848.
Read now
Ahmad Aljarah. (2020) The nexus between corporate social responsibility and target-based customer citizenship behavior. Journal of Sustainable Tourism 28:12, pages 2044-2063.
Read now
Cheukhei Danny Chung, Lisa Gao & Daniel Leung. (2020) Corporate Social Responsibility Communications on Social Media and Consumers’ Brand Engagement: A Case Study of Hotels in Hong Kong. Journal of China Tourism Research 16:4, pages 547-565.
Read now
Sindhuri Ponnapureddy, Julianna Priskin, Friederike Vinzenz, Werner Wirth & Timo Ohnmacht. (2020) The mediating role of perceived benefits on intentions to book a sustainable hotel: a multi-group comparison of the Swiss, German and USA travel markets. Journal of Sustainable Tourism 28:9, pages 1290-1309.
Read now
Isabel Lissner & Marius Mayer. (2020) Tourists’ willingness to pay for Blue Flag's new ecolabel for sustainable boating: the case of whale-watching in Iceland. Scandinavian Journal of Hospitality and Tourism 20:4, pages 352-375.
Read now
May-Kristin Vespestad, Christy Hehir & Kati Koivunen. How moral disengagement links to destination marketing organisations’ moral muteness in their sustainability communications. Journal of Sustainable Tourism 0:0, pages 1-17.
Read now

Articles from other publishers (66)

Lorenzo Masiero, Gianluca Goffi & Marco Cucculelli. (2022) Corporate Social Responsibility and Investment Preferences of Tour Operators. Journal of Travel Research 62:6, pages 1290-1308.
Crossref
Danielle Lyssimachou & Pawel Bilinski. (2022) Does corporate social responsibility affect the institutional ownership of firms in the hospitality and tourism industry?. Tourism Economics 29:4, pages 853-879.
Crossref
Panagiota Xanthopoulou & Sifis Plimakis. 2023. Sustainable Growth Strategies for Entrepreneurial Venture Tourism and Regional Development. Sustainable Growth Strategies for Entrepreneurial Venture Tourism and Regional Development 1 19 .
Hazem Ahmed Khairy, Yehia Elzek, Nadir Aliane & Mohamed Fathy Agina. (2023) Perceived Environmental Corporate Social Responsibility Effect on Green Perceived Value and Green Attitude in Hospitality and Tourism Industry: The Mediating Role of Environmental Well-Being. Sustainability 15:6, pages 4746.
Crossref
YoungHyun Kim. (2023) A Study of the Integrated Model with Norm Activation Model and Theory of Planned Behavior: Applying the Green Hotel’s Corporate Social Responsibilities. Sustainability 15:5, pages 4680.
Crossref
Muhammad Ishtiaq Ishaq, Huma Sarwar, Simona Franzoni & Ofelia Palermo. (2023) The nexus of human resource management, corporate social responsibility and sustainable performance in upscale hotels: a mixed-method study. International Journal of Emerging Markets.
Crossref
Patrick Poon. (2023) The effect of face on consumer responses to socially responsible hospitality brands: the role of consumption setting. Journal of Hospitality and Tourism Insights.
Crossref
David Daniel Peña-Miranda, Antoni Serra-Cantallops & José Ramón-Cardona. (2023) The KAC-CSR Model in the Tourism Sector. Sustainability 15:3, pages 1840.
Crossref
Andrea Pérez & María Del Mar García De Los Salmones. (2023) CSR communication and media channel choice in the hospitality and tourism industry. Tourism Management Perspectives 45, pages 101066.
Crossref
Kaitano Dube, David Chikodzi & Godwell Nhamo. 2023. COVID-19, Tourist Destinations and Prospects for Recovery. COVID-19, Tourist Destinations and Prospects for Recovery 239 258 .
Mounia Boulhaga, Abdelfettah Bouri, Ahmed A. Elamer & Bassam A. Ibrahim. (2022) Environmental, social and governance ratings and firm performance: The moderating role of internal control quality. Corporate Social Responsibility and Environmental Management 30:1, pages 134-145.
Crossref
Uzair Bhatti & Noralfishah Sulaiman. (2022) The Impact of Sustainability Practices on Share Performance with Mediation of Board Members Experience: A Study on Malaysian Listed Companies. International Journal of Financial Studies 11:1, pages 4.
Crossref
Yixing (Lisa) Gao, Anna S. Mattila & Luisa Andreu. (2022) Current Knowledge and Research Directions of Responsible Tourism and Hospitality: A Review and Research Agenda. Journal of Hospitality & Tourism Research, pages 109634802211437.
Crossref
Lujun Su, Xiaojie Yang & Scott R. Swanson. (2022) The Influence of Motive Attributions for Destination Social Responsibility on Residents’ Empowerment and Quality of Life. Journal of Travel Research, pages 004728752211387.
Crossref
Xiaojuan Rao, Hongliang Qiu, Alastair M. Morrison & Wei Wei. (2022) Linking Perceived Environmental CSR to Residents’ Environmental Citizenship Behavior in Rural Tourism: The Mediating Role of Resident–Environment Relationship Quality. International Journal of Environmental Research and Public Health 19:24, pages 16566.
Crossref
Ali Uyar, Cemil Kuzey, Merve Kilic & Abdullah S. Karaman. (2021) Does firms’ CSR engagement support tourism sector development? Moderation effect of CSR committee and CEO duality. Tourism Economics 28:8, pages 1973-1997.
Crossref
Gianluca Goffi, Lorenzo Masiero & Tonino Pencarelli. (2021) Corporate social responsibility and performances of firms operating in the tourism and hospitality industry. The TQM Journal 34:6, pages 1626-1647.
Crossref
Islam Elbayoumi Salem, Hassan Aideed, Nasser A Alkathiri & Karam Mansour Ghazi. (2022) Retaining talented employees during COVID-19 pandemic: The leverage of hotel pandemic response strategies. Tourism and Hospitality Research, pages 146735842211412.
Crossref
Sibel Yamak, Mine Karatas-Ozkan, Eun Sun Godwin, Samia Mahmood & Roya Rahimi. 2022. Handbook of Research on Sustainable Tourism and Hotel Operations in Global Hypercompetition. Handbook of Research on Sustainable Tourism and Hotel Operations in Global Hypercompetition 490 516 .
Jia Xiong, Jun Gao, Chaozhi Zhang & Wenjing Li. (2022) Should we be responsible to their society? Corporate social responsibility of Chinese-owned restaurants in Malaysia. International Journal of Hospitality Management 107, pages 103303.
Crossref
Qian Wang, Huiru Chen, Yajiong Xue & Huigang Liang. (2022) How Corporate Social Responsibility Affects Firm Performance: The Inverted-U Shape Contingent on Founder CEO. Sustainability 14:18, pages 11340.
Crossref
Changsok Yoo, Jihwan Yeon & Seoki Lee. (2022) Beyond “good company”: The mediating role of innovation in the corporate social responsibility and corporate firm performance relationship. International Journal of Contemporary Hospitality Management 34:10, pages 3677-3696.
Crossref
Panagiotis Stamolampros & Efthymia Symitsi. (2022) Employee treatment, financial leverage, and bankruptcy risk: Evidence from high contact services. International Journal of Hospitality Management 105, pages 103268.
Crossref
Sérgio Nunes, Philip Cooke & Fábio Tomaz. (2021) Celebrities and GreenSphere tourism. Regional Science Policy & Practice 14:3, pages 627-643.
Crossref
Carlos Sánchez‐Camacho, Rocío Carranza, David Martín‐Consuegra & Estrella Díaz. (2021) Evolution, trends and future research lines in corporate social responsibility and tourism: A bibliometric analysis and science mapping. Sustainable Development 30:3, pages 462-476.
Crossref
David Daniel Peña‐Miranda, Antonio Guevara‐Plaza, José Antonio Fraiz‐Brea & Mark Anthony Camilleri. (2021) Corporate social responsibility model for a competitive and resilient hospitality industry. Sustainable Development 30:3, pages 433-446.
Crossref
Arun Madanaguli, Shalini Srivastava, Alberto Ferraris & Amandeep Dhir. (2021) Corporate social responsibility and sustainability in the tourism sector: A systematic literature review and future outlook. Sustainable Development 30:3, pages 447-461.
Crossref
Jesus Ernesto Rivera Aguilar, Lisha Zang & Shio Fushimi. (2022) Towards sustainability in hospitality operations: how is quality of life and work–life balance related?. Worldwide Hospitality and Tourism Themes 14:3, pages 274-285.
Crossref
Francisca Castilho, Rita Oliveira, Andreia Moura, Susana Lima & Eugénia Lima Devile. 2022. Sustainability and Competitiveness in the Hospitality Industry. Sustainability and Competitiveness in the Hospitality Industry 119 140 .
Prokopis A Christou. 2022. The History and Evolution of Tourism. The History and Evolution of Tourism 1 11 .
Cathrine Linnes, Jerome Agrusa, Giulio Ronzoni & Joseph Lema. (2022) What Tourists Want, a Sustainable Paradise. Tourism and Hospitality 3:1, pages 164-183.
Crossref
Sandra Vieira Vasconcelos & Carla Melo. 2022. Interdisciplinary and Practical Approaches to Managerial Education and Training. Interdisciplinary and Practical Approaches to Managerial Education and Training 100 119 .
Samik Ray. 2022. Tourism and Hospitality in Asia: Crisis, Resilience and Recovery. Tourism and Hospitality in Asia: Crisis, Resilience and Recovery 35 48 .
Giovanni Francis A. Legaspi & Edieser D. L. Dela Santa. 2022. Asian Tourism Sustainability. Asian Tourism Sustainability 19 38 .
Can-Seng Ooi. 2022. Asian Tourism Sustainability. Asian Tourism Sustainability 177 197 .
Petra Barišić & Kristina Bučar. 2022. International Perspectives on Sport for Sustainable Development. International Perspectives on Sport for Sustainable Development 357 383 .
Flávio Ferreira, Fernanda A. Ferreira & Paula Odete Fernandes. 2022. Transcending Borders in Tourism Through Innovation and Cultural Heritage. Transcending Borders in Tourism Through Innovation and Cultural Heritage 91 103 .
Zhifeng Chen & Haiming Hang. (2021) Corporate social responsibility in times of need: Community support during the COVID-19 pandemics. Tourism Management 87, pages 104364.
Crossref
Zhiwei (CJ) Lin, IpKin Anthony Wong, Shuyi Kara Lin & Yun Yang. (2021) Delivering warmth and expediting love: just-in-time CSR in the midst of COVID-19 mega disruption. International Journal of Contemporary Hospitality Management 33:12, pages 4334-4354.
Crossref
Muhammad Usman Shah & Muhammad Farooq Jan. (2021) Connecting Corporate Social Responsibility (CSR) to Customer Loyalty: A Mediation Analysis in Hoteling Industry of Pakistan. SAGE Open 11:4, pages 215824402110672.
Crossref
Marcello Mariani & Matteo Borghi. (2021) Are environmental-related online reviews more helpful? A big data analytics approach. International Journal of Contemporary Hospitality Management 33:6, pages 2065-2090.
Crossref
Dennis A. Kopf & Maxwell K. Hsu. (2021) Game Theory, Tourism and Land Ethics. Sustainability 13:15, pages 8515.
Crossref
Grzegorz Gołembski. (2021) Działania hoteli w czasie i po pandemii. Przegląd literatury. Studia Periegetica 34:2, pages 83-101.
Crossref
Antoni Serra‐Cantallops, David D. Peña Miranda & José Ramón‐Cardona. (2021) Antecedents of CSR communication by hotels: The case of the Colombian Caribbean Region. Business Ethics, the Environment & Responsibility 30:3, pages 323-337.
Crossref
Jorge E. Araña & Carmelo J. León. (2020) The role of tour‐operators as intermediaries of tourists' preferences for corporate social responsibility . International Journal of Tourism Research 23:4, pages 465-477.
Crossref
Jarkko Saarinen. (2021) Is Being Responsible Sustainable in Tourism? Connections and Critical Differences. Sustainability 13:12, pages 6599.
Crossref
Sandra Sotomayor, Natalia Ventes & Werner Gronau. (2021) Corporate social responsibility in luxury hotels in Cusco (Peru) to benefit indigenous communities. Hospitality & Society 11:2, pages 137-157.
Crossref
Stefano Franco. (2021) The influence of the external and internal environments of multinational enterprises on the sustainability commitment of their subsidiaries: A cluster analysis. Journal of Cleaner Production 297, pages 126654.
Crossref
Eunhye Park, Junehee Kwon & Sung-Bum Kim. (2021) Green Marketing Strategies on Online Platforms: A Mixed Approach of Experiment Design and Topic Modeling. Sustainability 13:8, pages 4494.
Crossref
Jesús Barreal, Berta Ferrer-Rosell, Eduard Cristobal-Fransi & Gil Jannes. (2021) Influence of Service Valuation and Package Cost on Market Segmentation: The Case of Online Demand for Spanish and Andorra Ski Resorts. Sustainability 13:5, pages 2938.
Crossref
Jiangchi Zhang, Chaowu Xie & Alastair M. Morrison. (2021) The effect of corporate social responsibility on hotel employee safety behavior during COVID-19: The moderation of belief restoration and negative emotions. Journal of Hospitality and Tourism Management 46, pages 233-243.
Crossref
Shangzhi (Charles) Qiu, Jianing Jiang, Xinming Liu, Ming-Hsiang Chen & Xina Yuan. (2021) Can corporate social responsibility protect firm value during the COVID-19 pandemic?. International Journal of Hospitality Management 93, pages 102759.
Crossref
Eneko Ibarnia, Lluís Garay & Antonio Guevara. (2020) Corporate Social Responsibility (CSR) in the Travel Supply Chain: A Literature Review. Sustainability 12:23, pages 10125.
Crossref
Haywantee Ramkissoon, Felix Mavondo & Vishnee Sowamber. (2020) Corporate Social Responsibility at LUX* Resorts and Hotels: Satisfaction and Loyalty Implications for Employee and Customer Social Responsibility. Sustainability 12:22, pages 9745.
Crossref
Jiseon Ahn, Man Ling Wong & Jookyung Kwon. (2020) Different role of hotel CSR activities in the formation of customers’ brand loyalty. International Journal of Quality and Service Sciences 12:3, pages 337-353.
Crossref
Gregory Denton, Oscar Hengxuan Chi & Dogan Gursoy. (2020) An examination of the gap between carbon offsetting attitudes and behaviors: Role of knowledge, credibility and trust. International Journal of Hospitality Management 90, pages 102608.
Crossref
Henri Kuokkanen & William Sun. (2020) Social desirability and cynicism biases in CSR surveys: an empirical study of hotels. Journal of Hospitality and Tourism Insights 3:5, pages 567-588.
Crossref
Renata F. Guzzo, JéAnna Abbott & Juan M. Madera. (2019) A Micro-Level View of CSR: A Hospitality Management Systematic Literature Review. Cornell Hospitality Quarterly 61:3, pages 332-352.
Crossref
Yuanyuan (Gina) Cui, Amy Errmann, Jungkeun Kim, Yuri Seo, Yingzi Xu & Fang Zhao. (2019) Moral Effects of Physical Cleansing and Pro-environmental Hotel Choices. Journal of Travel Research 59:6, pages 1105-1118.
Crossref
Ali Uyar, Merve Kilic, Mehmet Ali Koseoglu, Cemil Kuzey & Abdullah S. Karaman. (2020) The link among board characteristics, corporate social responsibility performance, and financial performance: Evidence from the hospitality and tourism industry. Tourism Management Perspectives 35, pages 100714.
Crossref
Stefano Franco, Matteo Giuliano Caroli, Francesco Cappa & Giacomo Del Chiappa. (2020) Are you good enough? CSR, quality management and corporate financial performance in the hospitality industry. International Journal of Hospitality Management 88, pages 102395.
Crossref
Pauline Milwood. (2020) Social responsibility and the SDGs: vignettes of Caribbean tour operators. Worldwide Hospitality and Tourism Themes 12:3, pages 275-292.
Crossref
Pere Mercadé Melé, Jesús Molina Gómez & Maria José Sousa. (2020) Influence of Sustainability Practices and Green Image on the Re-Visit Intention of Small and Medium-Size Towns. Sustainability 12:3, pages 930.
Crossref
David Daniel Peña Miranda, Jesús Arteaga-Ortiz & José Ramón Cardona. (2019) Determinants of CSR Application in the Hotel Industry of the Colombian Caribbean. Sustainability 11:18, pages 5045.
Crossref
Pere Mercade Mele, Jesus Molina Gomez & Lluis Garay. (2019) To Green or Not to Green: The Influence of Green Marketing on Consumer Behaviour in the Hotel Industry. Sustainability 11:17, pages 4623.
Crossref
Rojan Baniya, Brijesh Thapa & Min-Seong Kim. (2019) Corporate Social Responsibility Among Travel and Tour Operators in Nepal. Sustainability 11:10, pages 2771.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.