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Health Communication Volume 22, 2007 - Issue 1
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Original Articles

In a Manner of Speaking: Communication Between Nurse Aides and Older Adults in Long-Term Care Settings

Maria L. Carpiac-Claver PhDMSW Department of Social Welfare, University of California, Los Angeles, USACorrespondence[email protected]
&
Lené Levy-Storms PhDMPH Department of Social Welfare and School of Medicine, University of California, Los Angeles and Los Angeles Jewish Home for the Aging/Borun Center for Gerontological Research,
Pages 59-67 | Published online: 05 Dec 2007

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Lené Levy-Storms & Lin Chen. (2020) Communicating emotional support: family caregivers’ visits with residents living with dementia in nursing homes. Journal of Women & Aging 32:4, pages 389-401.
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Heidi H. Ewen, Kara B. Dassel, Jasleen K. Chahal, Amy R. Roberts & Ehiremen Azugbene. (2019) Social lives and cliques within senior housing communities. Housing and Society 46:3, pages 129-143.
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Christen Guffey Page, Robert C. Marshall, Dana Howell & Graham D. Rowles. (2018) Use of communication plans by certified nursing assistants: little things mean a lot. Aphasiology 32:5, pages 559-577.
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Michelle Katherine Bennett, Elizabeth Celeste Ward & Nerina Aimee Scarinci. (2015) Mealtime management in Australian residential aged care: Comparison of documented, reported and observed care. International Journal of Speech-Language Pathology 17:5, pages 451-459.
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Nan Sook Park, Debra Dobbs, IraidaV. Carrion, TiffanyL. Young, JenniferR. Salmon & LucindaL. Roff. (2013) Social Relationships of African American and Hispanic Older Assisted Living Residents: Exploring the Role of Race and Ethnicity. Journal of Housing For the Elderly 27:4, pages 369-391.
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Helen Pryce & Rachael Gooberman-Hill. (2013) Foundations of an intervention package to improve communication in residential care settings: A mixed methods study. Hearing, Balance and Communication 11:1, pages 30-38.
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Jonathan Matusitz, Gerald-Mark Breen, Ning Jackie Zhang & BinyamK. Seblega. (2013) Improving Nursing Home Resident Integrity by Optimizing Interpersonal Communication Skills in Clinical Staff. Journal of Evidence-Based Social Work 10:2, pages 63-72.
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Kristine N. Williams, Diane K. Boyle, Ruth E. Herman, Carissa K. Coleman & Mary Lee Hummert. (2012) Psychometric Analysis of the Emotional Tone Rating Scale: A Measure of Person-Centered Communication. Clinical Gerontologist 35:5, pages 376-389.
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Lené Levy-Storms, Maria Claver, VeronicaF. Gutierrez & Leslie Curry. (2011) Individualized Care in Practice: Communication Strategies of Nursing Aides and Residents in Nursing Homes. Journal of Applied Communication Research 39:3, pages 271-289.
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C. Campbell & K. Scott. (2011) Retreat from Alma Ata? The WHO's report on Task Shifting to community health workers for AIDS care in poor countries. Global Public Health 6:2, pages 125-138.
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HollyD. Reimer & HeatherH. Keller. (2009) Mealtimes in Nursing Homes: Striving for Person-Centered Care. Journal of Nutrition For the Elderly 28:4, pages 327-347.
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Articles from other publishers (37)

Samer H. Sharkiya. (2023) Quality communication can improve patient-centred health outcomes among older patients: a rapid review. BMC Health Services Research 23:1.
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Mary Doyle, Julia S. Louw & Margarita Corry. (2023) Experiences of a Nursing Team Working in a Residential Care Facility for Older Adults During the COVID-19 Pandemic. Journal of Gerontological Nursing 49:3, pages 40-46.
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Feliciano Villar & Gerben J. Westerhof. (2023) A conversational, small-story approach to narrative care for people with dementia living in care institutions: Strategies and challenges. Journal of Aging Studies 64, pages 101105.
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Deanne J. O’Rourke, Michelle M. Lobchuk, Genevieve N. Thompson & Christina Lengyel. (2022) Connecting Through Conversation: A Novel Video-Feedback Intervention to Enhance Long-Term Care Aides’ Person-Centred Dementia Communication. Gerontology and Geriatric Medicine 8, pages 233372142211012.
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Esther L. Wanko Keutchafo & Jane Kerr. (2022) Older Adults’ Interpretation of Nurses’ Nonverbal Communication in Cameroon: A Grounded Theory Inquiry. INQUIRY: The Journal of Health Care Organization, Provision, and Financing 59, pages 004695802110561.
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Marita McCabe, Jessica Byers, Lucy Busija, David Mellor, Michelle Bennett & Elizabeth Beattie. (2021) How Important Are Choice, Autonomy, and Relationships in Predicting the Quality of Life of Nursing Home Residents?. Journal of Applied Gerontology 40:12, pages 1743-1750.
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Xiaoli Li, Diana Dorstyn, Elias Mpofu, Liam O`Neill, Qiwei Li, Chi Zhang & Stan Ingman. (2021) Nursing assistants and resident satisfaction in long-term care: A systematic review. Geriatric Nursing 42:6, pages 1323-1331.
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Esther L. Wanko Keutchafo, Jane Kerr & Mary Ann Jarvis. (2020) Evidence of nonverbal communication between nurses and older adults: a scoping review. BMC Nursing 19:1.
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Simon Smith, Muhammad Arsyad Bin Nordin, Tom Hinchy, Patrick Henn & Colm M. P. O’Tuathaigh. (2020) Impact of hearing loss on clinical interactions between older adults and health professionals: a systematic review. European Geriatric Medicine 11:6, pages 919-928.
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Deanne J. O'Rourke, Michelle M. Lobchuk, Genevieve N. Thompson & Christina Lengyel. (2020) Video feedback: A novel application to enhance person‐centred dementia communication. International Journal of Nursing Practice 26:4.
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David Brodsky & Mardelle McCuskey Shepley. (2019) Comparative Study of the Social Interactions of Two Differently Designed Long-Term Care Facilities for Individuals With Acquired Brain Injury. HERD: Health Environments Research & Design Journal 13:3, pages 84-98.
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Da Eun Kim, Hae Sagong, Eunjoo Kim, Ah Ram Jang & Ju Young Yoon. (2019) A Systematic Review of Studies Using Video-recording to Capture Interactions between Staff and Persons with Dementia in Long-term Care Facilities. Journal of Korean Academy of Community Health Nursing 30:4, pages 400.
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Charlotta Saldert, Hannah Bartonek-Åhman & Steven Bloch. (2018) Interaction between Nursing Staff and Residents with Aphasia in Long-Term Care: A Mixed Method Case Study. Nursing Research and Practice 2018, pages 1-11.
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Christine W Hartmann, Whitney L Mills, Camilla B Pimentel, Jennifer A Palmer, Rebecca S Allen, Shibei Zhao, Nancy J Wewiorski, Jennifer L Sullivan, Kristen Dillon, Valerie Clark, Dan R Berlowitz & Andrea Lynn Snow. (2018) Impact of Intervention to Improve Nursing Home Resident–Staff Interactions and Engagement. The Gerontologist 58:4, pages e291-e301.
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Chi-chi Lung & Justina Yat Wa Liu. (2016) How the perspectives of nursing assistants and frail elderly residents on their daily interaction in nursing homes affect their interaction: a qualitative study. BMC Geriatrics 16:1.
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Michelle K. Bennett, Elizabeth C. Ward & Nerina A. Scarinci. (2016) Exploratory investigation of communication management in residential-aged care: a comparison of staff knowledge, documentation and observed resident-staff communication. International Journal of Language & Communication Disorders 51:3, pages 296-309.
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Heather H. Keller. (2016) Improving food intake in persons living with dementia. Annals of the New York Academy of Sciences 1367:1, pages 3-11.
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Emma Forsgren, Carola Skott, Lena Hartelius & Charlotta Saldert. (2016) Communicative barriers and resources in nursing homes from the enrolled nurses’ perspective: A qualitative interview study. International Journal of Nursing Studies 54, pages 112-121.
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Meredith Massey & Debra L. Roter. (2016) Assessment of immigrant certified nursing assistants’ communication when responding to standardized care challenges. Patient Education and Counseling 99:1, pages 44-50.
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Christina Atay, Erin R. Conway, Daniel Angus, Janet Wiles, Rosemary Baker & Helen J. Chenery. (2015) An Automated Approach to Examining Conversational Dynamics between People with Dementia and Their Carers. PLOS ONE 10:12, pages e0144327.
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ROSEMARY BAKER, DANIEL ANGUS, ERIN R. SMITH-CONWAY, KATHARINE S. BAKER, CINDY GALLOIS, ANDREW SMITH, JANET WILES & HELEN J. CHENERY. (2013) Visualising conversations between care home staff and residents with dementia. Ageing and Society 35:2, pages 270-297.
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Susan E. Slaughter, Tammy Hopper, Carla Ickert & Daniel F. Erin. (2014) Identification of hearing loss among residents with dementia: Perceptions of health care aides. Geriatric Nursing 35:6, pages 434-440.
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Marie Y. Savundranayagam. (2013) Missed opportunities for person-centered communication: implications for staff-resident interactions in long-term care. International Psychogeriatrics 26:4, pages 645-655.
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Gunilla Jansson & Charlotta Plejert. (2014) Taking a shower: Managing a potentially imposing activity in dementia care. Journal of Interactional Research in Communication Disorders 5:1.
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Charlotta Plejert, Gunilla Jansson & Maziar Yazdanpanah. (2014) Response Practices in Multilingual Interaction with an Older Persian Woman in a Swedish Residential Home. Journal of Cross-Cultural Gerontology 29:1, pages 1-23.
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Gørill Haugan, Siw T Innstrand & Unni K Moksnes. (2013) The effect of nurse-patient interaction on anxiety and depression in cognitively intact nursing home patients. Journal of Clinical Nursing 22:15-16, pages 2192-2205.
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Nicole OsingaBAScBASc & Heather KellerPhD, FDC,PhD, FDC,. (2013) Dietetic Students’ Experiences: Providing Meal Assistance in Long-term Care Facilities. Canadian Journal of Dietetic Practice and Research 74:2, pages 88-91.
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Agneta Breitholtz, Ingrid Snellman & Ingegerd Fagerberg. (2013) Carers’ ambivalence in conflict situations with older persons. Nursing Ethics 20:2, pages 226-237.
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Merrill Swain. (2013) Cognitive and Affective enhancement among older adults. Australian Review of Applied Linguistics 36:1, pages 4-19.
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Nan Sook Park, Sheryl Zimmerman, Kathleen Kinslow, Hae Jung Shin & Lucinda Lee Roff. (2010) Social Engagement in Assisted Living and Implications for Practice. Journal of Applied Gerontology 31:2, pages 215-238.
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H. Pryce & R. Gooberman-Hill. (2011) 'There's a hell of a noise': living with a hearing loss in residential care. Age and Ageing 41:1, pages 40-46.
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TONY JOHNSTONE YOUNG, CHRIS MANTHORP, DAVID HOWELLS & ELLEN TULLO. (2011) Developing a carer communication intervention to support personhood and quality of life in dementia. Ageing and Society 31:6, pages 1003-1025.
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Sue M Green, Helen J Martin, Helen C Roberts & Avan Aihie Sayer. (2011) A systematic review of the use of volunteers to improve mealtime care of adult patients or residents in institutional settings. Journal of Clinical Nursing 20:13-14, pages 1810-1823.
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Hannah Lann-Wolcott, Louis J. Medvene & Kristine Williams. (2011) Measuring the Person-Centeredness of Caregivers Working With Nursing Home Residents With Dementia. Behavior Therapy 42:1, pages 89-99.
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Leah Curle & Heather Keller. (2010) Resident interactions at mealtime: an exploratory study. European Journal of Ageing 7:3, pages 189-200.
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Louis J. Medvene & Hannah Lann-Wolcott. (2010) An exploratory study of nurse aides’ communication behaviours: giving ‘positive regard’ as a strategy. International Journal of Older People Nursing 5:1, pages 41-50.
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Lené Levy-Storms. (2008) Therapeutic communication training in long-term care institutions: Recommendations for future research. Patient Education and Counseling 73:1, pages 8-21.
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