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Southern Speech Communication Journal Volume 53, 1988 - Issue 4: Relational Communication in Applied Contexts
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Original Articles

Relational communication in health care

Gary L. Kreps Associate professor in the Department of Communication Studies, Northern Illinois University, DeKalb, IL, 60115
Pages 344-359 | Published online: 01 Apr 2009

Citations (55)

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Read on this site (22)

Susan C. Baker, Bernadette M. Watson, Barbara Jamieson & Raymond Jamieson. (2021) How Do Patients Define Satisfaction? The Role of Patient Perceptions of Their Participation and Health Provider Emotional Expression. Health Communication 36:14, pages 1970-1979.
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Amy K. Chesser. (2014) Physician Communication With Patients: Research Findings and Challenges, by Christianson, J. B., Warrick, L. H., Finch, M., & Jonas, W.. Health Communication 29:4, pages 427-430.
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Christopher J McKinley & Chelsea Perino. (2013) Examining communication competence as a contributing factor in health care workers’ job satisfaction and tendency to report errors. Journal of Communication in Healthcare 6:3, pages 158-165.
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Sean Lynch & Todd Franke. (2013) Communicating With Pediatricians: Developing Social Work Practice in Primary Care. Social Work in Health Care 52:4, pages 397-416.
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KevinB. Wright, Jenny Rosenberg, Nicole Egbert, NicoleA. Ploeger, DanielR. Bernard & Shawn King. (2013) Communication Competence, Social Support, and Depression Among College Students: A Model of Facebook and Face-to-Face Support Network Influence. Journal of Health Communication 18:1, pages 41-57.
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CarlaL. Fisher, Daena Goldsmith, Kristen Harrison, CynthiaA. Hoffner, Chris Segrin, Kevin Wright & Katherine Miller. (2012) Communication and Mental Health: A Conversation from the CM Café. Communication Monographs 79:4, pages 539-550.
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Sean Lynch. (2011) Health System Factors Affecting Communication with Pediatricians: Gendered Work Culture in Primary Care. Social Work in Public Health 26:7, pages 672-694.
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Kevin B. Wright, John A. Banas, Elena Bessarabova & Daniel R. Bernard. (2010) A Communication Competence Approach to Examining Health Care Social Support, Stress, and Job Burnout. Health Communication 25:4, pages 375-382.
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GaryL. Kreps. (2008) Qualitative Inquiry and the Future of Health Communication Research. Qualitative Research Reports in Communication 9:1, pages 2-12.
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Scott T. Paynton. (2004) Book Review: Communicating Health: Personal, Cultural, and Political Complexities. By Patricia Geist-Martin, Eileen Berlin Ray, and Barbara F. Sharf. Health Communication 16:3, pages 385-391.
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Jim L. Query$suffix/text()$suffix/text() & Kevin Wright. (2003) Assessing Communication Competence in an Online Study: Toward Informing Subsequent Interventions Among Older Adults With Cancer, Their Lay Caregivers, and Peers. Health Communication 15:2, pages 203-218.
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Lisa Sparks. (2003) An Introduction to Cancer Communication and Aging: Theoretical and Research Insights. Health Communication 15:2, pages 123-131.
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Kandi L. Walker, Christa L. Arnold, Michelle Miller-Day & Lynne M. Webb. (2002) Investigating the Physician-Patient Relationship: Examining Emerging Themes. Health Communication 14:1, pages 45-68.
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Marlene M. von Friederichs-Fitzwater & John Gilgun. (2001) Relational Control in Physician-Patient Encounters. Health Communication 13:1, pages 75-87.
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Donald J. Cegala, Mary Thoesen Coleman & Jeanine Warisse Turner. (1998) The Development and Partial Assessment of the Medical Communication Competence Scale. Health Communication 10:3, pages 261-288.
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Charlotte M. Jones. (1997) 'That's a good sign': Encouraging Assessments as a Form of Social Support in Medically Related Encounters. Health Communication 9:2, pages 119-153.
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Marti Young & Renee Storm Klingle. (1996) Silent Partners in Medical Care: A Cross-Cultural Study of Patient Participation. Health Communication 8:1, pages 29-53.
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Donald J. Cegala, Deborah Socha McGee & Kelly S. McNeilis. (1996) Components of Patients' and Doctors' Perceptions of Communication Competence During a Primary Care Medical Interview. Health Communication 8:1, pages 1-27.
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Donald J. Cegala, Kelly S. McNeilis & Deborah Socha McGee. (1995) A Study of Doctors' and Patients' Perceptions of Information Processing and Communication Competence During the Medical Interview. Health Communication 7:3, pages 179-203.
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Gary L. Kreps. (1995) Doctors Talking With Patients/Patients Talking With Doctors: Improving Communication in Medical Visits (Book). Health Communication 7:1, pages 67-71.
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Mary Helen Brown. (1990) “Reading”; an organization's culture: An examination of stories in nursing homes. Journal of Applied Communication Research 18:1, pages 64-75.
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Dan O'Hair. (1989) Dimensions of Relational Communication and Control During Physician-Patient Interactions. Health Communication 1:2, pages 97-115.
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Articles from other publishers (33)

Teresa L. Thompson & Wayne A. Beach. 2023. A Pragmatic Agenda for Healthcare. A Pragmatic Agenda for Healthcare 16 42 .
Yifan Xu & Kristen Farris. (2022) The influence of leadership styles and supervisor communication on employee burnout. Journal of General Management, pages 030630702211226.
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Hannah Fahey, Helen Phelan, Stephen Clift & Hilary Moss. (2022) A chorus of voices: social singing and health promotion. Health Promotion International 37:Supplement_1, pages i1-i3.
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Charulatha Mani. (2022) The ‘becomings’: singing and songwriting with mothers and midwives at South-East Queensland. Health Promotion International 37:Supplement_1, pages i37-i48.
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Célia Felícia Belim Rodrigues. 2022. Handbook of Research on Assertiveness, Clarity, and Positivity in Health Literacy. Handbook of Research on Assertiveness, Clarity, and Positivity in Health Literacy 316 340 .
Suely Grosseman, Newton Key Hokama, Agnes de Fátima Pereira Cruvinel, Ana Cristina Franzoi, Eliane Perlatto Moura, Evelin Massae Ogatta Muraguchi, Fernanda Patrícia Soares Souto Novaes, Gustavo Antonio Raimondi, Josemar de Almeida Moura, Lara de Araújo Torreão, Maria Amélia Dias Pereira, Miriam May Philippi, Mônica da Cunha Oliveira & Rosana Alves. (2022) ABEM consensus for the brazilian medical schools’ communication curriculum. Revista Brasileira de Educação Médica 46:3.
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Suely Grosseman, Newton Key Hokama, Agnes de Fátima Pereira Cruvinel, Ana Cristina Franzoi, Eliane Perlatto Moura, Evelin Massae Ogatta Muraguchi, Fernanda Patrícia Soares Souto Novaes, Gustavo Antonio Raimondi, Josemar de Almeida Moura, Lara de Araújo Torreão, Maria Amélia Dias Pereira, Miriam May Philippi, Mônica da Cunha Oliveira & Rosana Alves. (2022) Consenso Abem para o ensino de comunicação nas escolas médicas brasileiras. Revista Brasileira de Educação Médica 46:3.
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Can Cemal Cingi, Erhan Eroğlu & Gary L. Kreps. 2022. Pediatric ENT Infections. Pediatric ENT Infections 123 130 .
Çiğdem KARAKAYA, Fulya ERENDAG SUMER, Zuhal GÖK DEMİR & Emel DURMAZ. (2021) Is Communication A Receipt For Doctors? The Relationship Between Communication Competence And Trust: A Research On Breast PatientsDoktorlar İçin İletişim Bir Reçete midir? İletişim Yeterliliği ve Güven Arasındaki İlişki: Meme Hastaları Üzerine Bir Araştırma. Türkiye İletişim Araştırmaları Dergisi:37, pages 92-108.
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Célia Belim & Cristina Vaz de Almeida. 2021. Research Anthology on Public Health Services, Policies, and Education. Research Anthology on Public Health Services, Policies, and Education 1 28 .
Can Cemal Cingi, Erhan Eroğlu & Gary L. Kreps. 2021. Challenges in Rhinology. Challenges in Rhinology 121 126 .
Cristina Vaz de Almeida & Célia Belim. 2020. Joy. Joy 201 222 .
Can Cemal Cingi, Erhan Eroglu & Gary Kreps. 2020. All Around the Nose. All Around the Nose 247 251 .
Daniel M. Gagen & Gary L. Kreps. (2019) An Examination of the Clarity of Government Health Websites Using the Centers for Disease Control and Prevention's Clear Communication Index. Frontiers in Communication 4.
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Célia Belim & Cristina Vaz de Almeida. 2018. Optimizing Health Literacy for Improved Clinical Practices. Optimizing Health Literacy for Improved Clinical Practices 124 152 .
Olga Santesteban-Echarri, Mario Álvarez-Jiménez, John Gleeson & Simon M. Rice. 2018. Technology and Adolescent Mental Health. Technology and Adolescent Mental Health 187 205 .
Brian D. Leland, Alexia M. Torke, Lucia D. Wocial & Paul R. Helft. (2016) Futility Disputes: A Review of the Literature and Proposed Model for Dispute Navigation Through Trust Building. Journal of Intensive Care Medicine 32:9, pages 523-527.
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Jingbo MengLourdes MartinezAmanda HolmstromMinwoong ChungJeff Cox. (2017) Research on Social Networking Sites and Social Support from 2004 to 2015: A Narrative Review and Directions for Future Research. Cyberpsychology, Behavior, and Social Networking 20:1, pages 44-51.
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Marcia Hagen & David Bouchard. (2016) Developing and Improving Student Non-Technical Skills in IT Education: A Literature Review and Model. Informatics 3:2, pages 7.
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April A. Kedrowicz. (2016) The Impact of a Group Communication Course on Veterinary Medical Students' Perceptions of Communication Competence and Communication Apprehension. Journal of Veterinary Medical Education 43:2, pages 135-142.
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Woohyun Yoo, Kang Namkoong, Mina Choi, Dhavan V. Shah, Stephanie Tsang, Yangsun Hong, Michael Aguilar & David H. Gustafson. (2014) Giving and receiving emotional support online: Communication competence as a moderator of psychosocial benefits for women with breast cancer. Computers in Human Behavior 30, pages 13-22.
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Brian H. Spitzberg. (2022) (Re)Introducing Communication Competence to the Health Professions. Journal of Public Health Research 2:3, pages jphr.2013.e23.
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Gary L. Kreps & Linda Neuhauser. (2013) Artificial intelligence and immediacy: Designing health communication to personally engage consumers and providers. Patient Education and Counseling 92:2, pages 205-210.
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Alireza Hamidian Jahromi, John W. Cyrus & Asser M. Youssef. (2020) Platyabdominalgia: A Novel Medical Terminology Describing a Symptom. The American Surgeon 79:1, pages 40-42.
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Gary L. Kreps. (2011) Methodological diversity and integration in health communication inquiry. Patient Education and Counseling 82:3, pages 285-291.
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Mary M. Step, Julia Hannum Rose, Jeffrey M. Albert, Vinay K. Cheruvu & Laura A. Siminoff. (2009) Modeling patient-centered communication: Oncologist relational communication and patient communication involvement in breast cancer adjuvant therapy decision-making. Patient Education and Counseling 77:3, pages 369-378.
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Marisa Cordelia. (2004) You know doctor, i need to tell you something. Australian Review of Applied Linguistics 27:2, pages 92-109.
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Gary L. Kreps. (2016) Consumer/Provider Communication Research: A Personal Plea to Address Issues of Ecological Validity, Relational Development, Message Diversity and Situational Constraints. Journal of Health Psychology 6:5, pages 597-601.
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Barbara G. VivianJames R. Wilcox. (2016) Compliance Communication in Home Health Care: A Mutually Reciprocal Process. Qualitative Health Research 10:1, pages 103-116.
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Bernadette M. Watson & Cynthia Gallois. (2007) Communication accommodation between patients and health professionals: themes and strategies in satisfying and unsatisfying encounters. International Journal of Applied Linguistics 9:2, pages 167-180.
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Jim L. QueryJR.JR. & Gary L. Kreps. (2016) Testing a Relational Model for Health Communication Competence among Caregivers for Individuals with Alzheimer's Disease. Journal of Health Psychology 1:3, pages 335-351.
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Barbara G. Vivian. (1996) Reconceptualizing Compliance in Home Health Care. Nursing Forum 31:2, pages 5-14.
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Gary L. Kreps. (2016) Promoting a Consumer Orientation to Health Care and Health Promotion. Journal of Health Psychology 1:1, pages 41-48.
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