Advanced search
Publication Cover
International Journal of Human–Computer Interaction Volume 33, 2017 - Issue 12
Submit an article Journal homepage
515
Views
12
CrossRef citations to date
0
Altmetric
Articles

Understanding Key Antecedents of User Loyalty toward Mobile Messenger Applications: An Integrative View of Emotions and the Dedication-Constraint Model

Byoungsoo KimDepartment of Business Administration, Yeungnam University, Gyeongsansi, Republic of South KoreaCorrespondence[email protected] [email protected]
View further author information
Pages 984-1000 | Published online: 28 Mar 2017

Citations (12)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (3)

Jae Hyun Yoon & Han Ku Kim. (2023) An Empirical Analysis of Factors Affecting OTT Service Users’ Switching Intention: Focusing on Netflix and the Perspective of the Push-Pull-Mooring Framework. International Journal of Human–Computer Interaction 0:0, pages 1-10.
Read now
Puneet Kaur, Amandeep Dhir, Sufen Chen & Risto Rajala. (2021) Attitudinal and Behavioral Loyalty Toward Virtual Goods. Journal of Computer Information Systems 61:2, pages 118-129.
Read now
Saima Hussain, Sara Qazi, Rizwan Raheem Ahmed, Jolita Vveinhardt & Dalia Streimikiene. (2019) Innovative user engagement and playfulness on adoption intentions of technological products: evidence from SEM-based multivariate approach. Economic Research-Ekonomska Istraživanja 32:1, pages 555-577.
Read now

Articles from other publishers (9)

Chia-Ying Li, Yu-Hui Fang & Yu-Hung Chiang. (2023) Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic. Technological Forecasting and Social Change 197, pages 122921.
Crossref
Inma Rodríguez-Ardura, Antoni Meseguer-Artola & Qian Fu. (2023) The utilitarian and hedonic value of immersive experiences on WeChat: examining a dual mediation path leading to users' stickiness and the role of social norms. Online Information Review.
Crossref
Yi Yong Lee, Chin Lay Gan & Tze Wei Liew. (2022) Do E-wallets trigger impulse purchases? An analysis of Malaysian Gen-Y and Gen-Z consumers. Journal of Marketing Analytics 11:2, pages 244-261.
Crossref
Yumi Jang & Seongcheol Kim. (2023) The Factors Influencing Users’ Trust in and Loyalty to Consumer-to-Consumer Secondhand Marketplace Platform. Behavioral Sciences 13:3, pages 242.
Crossref
Wei-Tsong Wang, Ying-Lien Lin & Ting-Jun Chen. (2023) Exploring the effects of relationship quality and c-commerce behavior on firms' dynamic capability and c-commerce performance in the supply chain management context. Decision Support Systems 164, pages 113865.
Crossref
Ida Bagus Nyoman Udayana. (2022) NICHE BASED RELATIONAL CAPABILITY TO INCREASE SALESPEOPLE PERFORMANCE IN SMALL AND MEDIUM ENTERPRISES. Business: Theory and Practice 23:1, pages 141-153.
Crossref
Byoungsoo Kim & Daekil Kim. (2020) Attracted to or Locked In? Explaining Consumer Loyalty toward Airbnb. Sustainability 12:7, pages 2814.
Crossref
Subhro Sarkar, Sumedha Chauhan & Arpita Khare. (2020) A meta-analysis of antecedents and consequences of trust in mobile commerce. International Journal of Information Management 50, pages 286-301.
Crossref
Daekil Kim & Byoungsoo Kim. (2018) An Integrative View of Emotion and the Dedication-Constraint Model in the Case of Coffee Chain Retailers. Sustainability 10:11, pages 4284.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.