Advanced search
Publication Cover
International Journal of Human–Computer Interaction Volume 36, 2020 - Issue 11
Submit an article Journal homepage
964
Views
17
CrossRef citations to date
0
Altmetric
Research Article

Impacts of Situational Factors on Consumers’ Adoption of Mobile Payment Services: A Decision-Biases Perspective

Xiaogang Chena School of Business Administration, Southwestern University of Finance and Economics, Chengdu, ChinaCorrespondence[email protected]
View further author information
,
Libo Sua School of Business Administration, Southwestern University of Finance and Economics, Chengdu, ChinaView further author information
&
Darrell Carpenterb Cyber Security Center, Longwood University, Farmville, Virginia, USAView further author information
Pages 1085-1093 | Published online: 29 Jan 2020

Citations (17)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (7)

Liu Ting & Jiseon Ahn. (2023) Customers’ intentions to use mobile payment service: a comparative study of payment system types. Total Quality Management & Business Excellence 34:15-16, pages 2183-2200.
Read now
Chieh-Peng Lin & Chia-Yun Hsieh. (2023) Modeling Switching Intention of Mobile Payment Service in the Moderation of Usage Inertia and IT Self-Efficacy: Implications for User Education. International Journal of Human–Computer Interaction 39:15, pages 2993-3002.
Read now
Eunmi Tatum Lee & Xiaoyuan Li. (2023) Breaking Status-Quo Inertial Use of Incumbent Payment to Adopt Mobile Payment: A Contingency Perspective. International Journal of Human–Computer Interaction 0:0, pages 1-13.
Read now
Ruoyuan Wang & Mike Peters. (2023) Consumer Intention to Switch from Cash to Mobile Payment in Restaurants During and After Pandemic. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-34.
Read now
Dhaarshini Balachandran, Garry Wei-Han Tan, Keng-Boon Ooi & June Wei. (2022) What’s Stopping You from Migrating to Mobile Payment?. International Journal of Human–Computer Interaction 0:0, pages 1-20.
Read now
Rajesh Sannegadu, Bhoomika Batra, Thanika Devi Juwaheer & Sharmila Pudaruth. (2022) Impact of perceived value on the adoption of contactless mobile payments in small island developing states (SIDS): A study on emerging payments systems from Mauritius. Journal of Statistics and Management Systems 25:7, pages 1709-1725.
Read now
Saeed Pahlevan Sharif & Navaz Naghavi. (2021) Online Financial Trading among Young Adults: Integrating the Theory of Planned Behavior, Technology Acceptance Model, and Theory of Flow. International Journal of Human–Computer Interaction 37:10, pages 949-962.
Read now

Articles from other publishers (10)

Bijeta Shaw, Sanjit K. Roy, Ankit Kesharwani, Sebastiaan van Doorn & Arnold Japutra. (2023) The adoption of mobile payment services by millennials: the roles of smartphone addiction and situational variables. Asia Pacific Journal of Marketing and Logistics 35:12, pages 2912-2931.
Crossref
Jiahe Chen & Yu-Wei Chang. (2023) How smart technology empowers consumers in smart retail stores? The perspective of technology readiness and situational factors. Electronic Markets 33:1.
Crossref
Nripendra P. Rana, Sunil Luthra & H. Raghav Rao. (2022) Assessing challenges to the mobile wallet usage in India: an interpretive structural modelling approach. Information Technology & People 36:4, pages 1533-1554.
Crossref
Giuseppe Festa, Sihem Elbahri, Maria Teresa Cuomo, Mario Ossorio & Matteo Rossi. (2022) FinTech ecosystem as influencer of young entrepreneurial intentions: empirical findings from Tunisia. Journal of Intellectual Capital 24:1, pages 205-226.
Crossref
Wei Yang, Puneet Vatsa, Wanglin Ma & Hongyun Zheng. (2023) Does mobile payment adoption really increase online shopping expenditure in China: A gender-differential analysis. Economic Analysis and Policy 77, pages 99-110.
Crossref
Shelly Gupta & Sanjay Dhingra. (2022) Past, present and future of mobile financial services: A critique, review and future agenda. International Journal of Consumer Studies 46:6, pages 2104-2127.
Crossref
Hadiqa Riaz, Vida Davidaviciene, Hassaan Ahmed & Ieva Meidute-Kavaliauskiene. (2022) Optimizing Customer Repurchase Intention through Cognitive and Affective Experience: An Insight of Food Delivery Applications. Sustainability 14:19, pages 12936.
Crossref
Xintong Wu. (2022) Fair Transmission of Individual Signals and Formation of Mainstream Information: Evidence from Herd Behaviours in Emergencies. Computational Intelligence and Neuroscience 2022, pages 1-15.
Crossref
Witold Chmielarz, Marek Zborowski, Alicja Fandrejewska & Mesut Atasever. (2021) Poland–Turkey Comparison of Mobile Payments Quality in Pandemic Time. Journal of Risk and Financial Management 14:9, pages 426.
Crossref
Shasha Teng & Kok Wei Khong. (2021) Examining actual consumer usage of E-wallet: A case study of big data analytics. Computers in Human Behavior 121, pages 106778.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.