https://orcid.org/0000-0003-0589-339X
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Banghui Zhang, Yonghan Zhu, Jie Deng, Weiwei Zheng, Yang Liu, Chunshun Wang & Rongcan Zeng. (2023) “I Am Here to Assist Your Tourism”: Predicting Continuance Intention to Use AI-based Chatbots for Tourism. Does Gender Really Matter?. International Journal of Human–Computer Interaction 39:9, pages 1887-1903.
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Zainab AlMeraj, Iyad Abu Doush, Dari Alhuwail, Shok Shama, Ahmed AlBahar & Mohammad Al-Ramahi. (2023) Access and Experiences of Arabic Native Speakers With Disabilities on Social Media During and After the World Pandemic. International Journal of Human–Computer Interaction 39:4, pages 923-948.
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Sridevi Periaiya & Ajith T. Nandukrishna. (2023) What Drives User Stickiness and Satisfaction in OTT Video Streaming Platforms? A Mixed-Method Exploration. International Journal of Human–Computer Interaction 0:0, pages 1-17.
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Yogesh K. Dwivedi, Nir Kshetri, Laurie Hughes, Emma Louise Slade, Anand Jeyaraj, Arpan Kumar Kar, Abdullah M. Baabdullah, Alex Koohang, Vishnupriya Raghavan, Manju Ahuja, Hanaa Albanna, Mousa Ahmad Albashrawi, Adil S. Al-Busaidi, Janarthanan Balakrishnan, Yves Barlette, Sriparna Basu, Indranil Bose, Laurence Brooks, Dimitrios Buhalis, Lemuria Carter, Soumyadeb Chowdhury, Tom Crick, Scott W. Cunningham, Gareth H. Davies, Robert M. Davison, Rahul Dé, Denis Dennehy, Yanqing Duan, Rameshwar Dubey, Rohita Dwivedi, John S. Edwards, Carlos Flavián, Robin Gauld, Varun Grover, Mei-Chih Hu, Marijn Janssen, Paul Jones, Iris Junglas, Sangeeta Khorana, Sascha Kraus, Kai R. Larsen, Paul Latreille, Sven Laumer, F. Tegwen Malik, Abbas Mardani, Marcello Mariani, Sunil Mithas, Emmanuel Mogaji, Jeretta Horn Nord, Siobhan O’Connor, Fevzi Okumus, Margherita Pagani, Neeraj Pandey, Savvas Papagiannidis, Ilias O. Pappas, Nishith Pathak, Jan Pries-Heje, Ramakrishnan Raman, Nripendra P. Rana, Sven-Volker Rehm, Samuel Ribeiro-Navarrete, Alexander Richter, Frantz Rowe, Suprateek Sarker, Bernd Carsten Stahl, Manoj Kumar Tiwari, Wil van der Aalst, Viswanath Venkatesh, Giampaolo Viglia, Michael Wade, Paul Walton, Jochen Wirtz & Ryan Wright. (2023) Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management 71, pages 102642.
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Qi Zhang, Shaizatulaqma Kamalul Ariffin, Christopher Richardson & Yuling Wang. (2023) Influencing factors of customer loyalty in mobile payment: A consumption value perspective and the role of alternative attractiveness. Journal of Retailing and Consumer Services 73, pages 103302.
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Yonghan Zhu, Rui Wang, Rongcan Zeng & Chengyan Pu. (2022) Does gender really matter? Exploring determinants behind consumers' intention to use contactless fitness services during the COVID-19 pandemic: a focus on health and fitness apps. Internet Research 33:1, pages 280-307.
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Fayaz Ali, Muhammd Zubair Tauni, Muhammad Ashfaq, Qingyu Zhang & Tanveer Ahsan. (2023) Depressive mood and compulsive social media usage: the mediating roles of contingent self-esteem and social interaction fears. Information Technology & People.
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Nadia Abbas, Asbjørn Følstad & Cato A. Bjørkli. 2023. Chatbot Research and Design. Chatbot Research and Design
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Yi Shan, Meng Ji, Wenxiu Xie, Rongying Li, Xiaobo Qian, Xiaomin Zhang & Tianyong Hao. (2022) Interventions in Chinese Undergraduate Students’ Mental Health: Systematic Review. Interactive Journal of Medical Research 11:1, pages e38249.
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Yi Shan, Meng Ji, Wenxiu Xie, Xiaomin Zhang, Xiaobo Qian, Rongying Li & Tianyong Hao. (2022) Use of Health Care Chatbots Among Young People in China During the Omicron Wave of COVID-19: Evaluation of the User Experience of and Satisfaction With the Technology. JMIR Human Factors 9:2, pages e36831.
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Yonghan Zhu, Rui Wang & Chengyan Pu. (2022) “I am chatbot, your virtual mental health adviser.” What drives citizens’ satisfaction and continuance intention toward mental health chatbots during the COVID-19 pandemic? An empirical study in China. DIGITAL HEALTH 8, pages 205520762210900.
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