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International Journal of Human–Computer Interaction Volume 40, 2024 - Issue 11
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Research Articles

Counseling Chatbot Design: The Effect of Anthropomorphic Chatbot Characteristics on User Self-Disclosure and Companionship

Eunbin Kanga Cognitive Science Department, Yonsei University, Seoul, South KoreaORCID Iconhttps://orcid.org/0000-0002-0261-7042View further author information
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Youn Ah Kangb Information and Interaction Design, Underwood International College, Yonsei University, Yeonsu-gu, South KoreaCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0003-4981-6329View further author information
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Pages 2781-2795 | Received 26 Apr 2022, Accepted 23 Dec 2022, Published online: 17 Jan 2023

Citations (12)

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Read on this site (4)

Svetlana Bialkova. (2023) How to Optimise Interaction with Chatbots? Key Parameters Emerging from Actual Application. International Journal of Human–Computer Interaction 0:0, pages 1-10.
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Xin Lei & Fengyuan Liu. How Service Robots Facilitate User Self-Disclosure: The Roles of Personality, Animacy, and Automated Social Presence. International Journal of Human–Computer Interaction 0:0, pages 1-14.
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J. B. Ramya & Sivakumar Alur. The Mediating Role of Parasocial Relationship in Customer Services Chatbots Among Millennials and Gen Z Population. International Journal of Human–Computer Interaction 0:0, pages 1-13.
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Miaohong Huang & Eyun-Jung Ki. Examining the Effect of Anthropomorphic Design Cues on Healthcare Chatbots Acceptance and Organization-Public Relationships: Trust in a Warm Human Vs. a Competent Machine. International Journal of Human–Computer Interaction 0:0, pages 1-13.
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Articles from other publishers (8)

Doeun Park, Myounglee Choo, Minseo Cho, Jinwoo Kim & Yee-Jin Shin. (2024) Collaborative School Mental Health System: Leveraging a Conversational Agent for Enhancing Children's Executive Function. Collaborative School Mental Health System: Leveraging a Conversational Agent for Enhancing Children's Executive Function.
Arthur Bran Herbener, Michał Klincewicz & Malene Flensborg Damholdt. (2024) A narrative review of the active ingredients in psychotherapy delivered by conversational agents. Computers in Human Behavior Reports 14, pages 100401.
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Anastasios Koukopoulos & Nikolaos Danias. 2024. Inclusivity and Accessibility in Digital Health. Inclusivity and Accessibility in Digital Health 13 28 .
Selina Meyer & David Elsweiler. (2024) "You tell me": A Dataset of GPT-4-Based Behaviour Change Support Conversations. "You tell me": A Dataset of GPT-4-Based Behaviour Change Support Conversations.
Mohammad Amin Kuhail, Mohamed Bahja, Ons Al-Shamaileh, Justin Thomas, Amina AlkazemiJoao Negreiros. (2024) Assessing the Impact of Chatbot-Human Personality Congruence on User Behavior: A Chatbot-Based Advising System Case. IEEE Access 12, pages 71761-71782.
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Svetlana BialkovaSvetlana Bialkova. 2024. The Rise of AI User Applications. The Rise of AI User Applications 93 107 .
Liz L. Chung & Jeannie Kang. (2023) "I’m Hurt Too": The Effect of a Chatbot's Reciprocal Self-Disclosures on Users’ Painful Experiences. Archives of Design Research 36:4, pages 67-85.
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Usman Ahmad Usmani & Mohammed Umar Usmani. (2023) Beyond the Screen: An Exploration of Theoretical Foundations and Paradigms in Human-Computer Interface Design. Beyond the Screen: An Exploration of Theoretical Foundations and Paradigms in Human-Computer Interface Design.

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