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Journal of Business-to-Business Marketing Volume 20, 2013 - Issue 4
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Original Articles

Disintermediation in Business-to-Business Service Channels: Mechanisms and Challenges

Fredrik Nordin School of Business, Stockholm University, Stockholm, SwedenCorrespondence[email protected]
,
Danilo Brozovic School of Business, Stockholm University, Stockholm, Sweden
&
Maria Holmlund Department of Marketing, Hanken School of Economics, Helsinki, Finland
Pages 179-192 | Published online: 11 Oct 2013

Citations (14)

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Read on this site (2)

Sandipan Sen, Katrina Savitskie, Raj V. Mahto, Sampath Kumar & Dmitry Khanin. (2023) Strategic flexibility in small firms. Journal of Strategic Marketing 31:5, pages 1053-1070.
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Nathalia C Tjandra, John Ensor & John R Thomson. (2019) Co-Creating with Intermediaries: Understanding Their Power and Interest. Journal of Business-to-Business Marketing 26:3-4, pages 319-339.
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Articles from other publishers (12)

Maryanne Scutella, Carolin Plewa & Carmen Reaiche. (2023) Small businesses and e-government participation: the role of personalisation preference and intermediaries. Internet Research.
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Allam Yousuf, Serhii Kozlovskyi, Jomana Mahfod Leroux, Abdul Rauf & Janos Felfoldi. (2022) How does strategic flexibility make a difference for companies? An example of the Hungarian food industry. Problems and Perspectives in Management 20:3, pages 374-386.
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Morane Batya Atzmon, Johanna Vanderstraeten & Sascha Albers. (2022) Small-firm growth-enabling capabilities: A framework for young technology-based firms. Technovation 117, pages 102542.
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Elsa Dessaigne & Catherine Pardo. (2020) The network orchestrator as steward: Strengthening norms as an orchestration practice. Industrial Marketing Management 91, pages 223-233.
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Lars Witell, Christian Kowalkowski, Helen Perks, Chris Raddats, Maria Schwabe, Ornella Benedettini & Jamie Burton. (2020) Characterizing customer experience management in business markets. Journal of Business Research 116, pages 420-430.
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Nathalia Christiani Tjandra, John Ensor, Maktoba Omar & John R. Thomson. (2020) An evaluation of the effect of interconnectedness and the state of the relationships in a triad: a dynamic approach. Qualitative Market Research: An International Journal 23:4, pages 821-841.
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Danilo Brozovic. (2018) Strategic Flexibility: A Review of the Literature. International Journal of Management Reviews 20:1, pages 3-31.
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Ali Ziaee Bigdeli, Tim Baines, Oscar F. Bustinza & Victor Guang Shi. (2017) Organisational change towards servitization: a theoretical framework. Competitiveness Review: An International Business Journal 27:1, pages 12-39.
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Danilo Brozovic, Fredrik Nordin & Daniel Kindström. (2016) Service flexibility: conceptualizing value creation in service. Journal of Service Theory and Practice 26:6, pages 868-888.
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Christian Kowalkowski, Daniel Kindström & Per Carlborg. (2016) Triadic Value Propositions: When It Takes More Than Two to Tango. Service Science 8:3, pages 282-299.
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Maria Holmlund, Christian Kowalkowski & Sergio Biggemann. (2016) Organizational behavior in innovation, marketing, and purchasing in business service contexts?An agenda for academic inquiry. Journal of Business Research 69:7, pages 2457-2462.
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Christian Kowalkowski. 2016. Service Innovation. Service Innovation 235 249 .

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