1,216
Views
32
CrossRef citations to date
0
Altmetric
Articles

When Does Relational Exchange Matters? Social Bond, Trust and Satisfaction

&

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (6)

Minseong Kim & Jihye Kim. (2023) How an Online Gaming Community Advertises Brands to Members: The Roles of Relational Bonds and Trust Transfer. Journal of Current Issues & Research in Advertising 44:3, pages 274-294.
Read now
Kim-Lim Tan, Uchenna Cyril Eze & Yi Sun. (2022) I did my part! How can I further minimize emerging adult learners’ burnout in an online learning environment?. Educational Studies 0:0, pages 1-23.
Read now
Daniël Johannes Petzer & Mornay Roberts-Lombard. (2021) Delight and Commitment—Revisiting the Satisfaction-Loyalty Link. Journal of Relationship Marketing 20:4, pages 282-318.
Read now
Kunal K. Ganguly & Santanu Roy. (2021) Supplier Satisfaction in Buyer–Supplier Relationships: Assessment from Supplier Perspective. Journal of Business-to-Business Marketing 28:3, pages 247-264.
Read now
A. F. M. Jalal Ahamed, Rodney L. Stump & Fabrizio Noboa. (2021) What Drives Importer Opportunism? Learning from a Developing Country in Latin America. Journal of Global Marketing 34:2, pages 146-164.
Read now
Ewa Krolikowska, Sven Kuenzel & Alastair M. Morrison. (2020) The ties that bind: an attachment theory perspective of social bonds in tourism. Current Issues in Tourism 23:22, pages 2839-2865.
Read now

Articles from other publishers (26)

Jinzhou Mao & Siying Yang. (2024) Changes in supply chain relationships and the enterprise internationalization process. Research in International Business and Finance 67, pages 102148.
Crossref
Hailu Getnet, Aron O’Cass, Vida Siahtiri & Hormoz Ahmadi. (2023) Exploring new product development team problem-solving creativity in the base of the pyramid B2B firms. Journal of Business & Industrial Marketing.
Crossref
Emmanuel Arthur, George Cudjoe Agbemabiese, George Kofi Amoako & Patrick Amfo Anim. (2023) Commitment, trust, relative dependence, and customer loyalty in the B2B setting: the role of customer satisfaction. Journal of Business & Industrial Marketing.
Crossref
Amitabh Anand, Melanie Bowen, April J. Spivack, Saeedeh Rezaee Vessal & Deva Rangarajan. (2023) The role of ethics in business-to-business marketing: An exploratory review and research agenda. Industrial Marketing Management 115, pages 421-438.
Crossref
Leonidas C. Leonidou, Bilge Aykol, Thomas A. Fotiadis & Paul Christodoulides. (2023) Hindrances and outcomes of social bonding in exporter-importer relationships: The moderating role of formal contracting and ethical climate. Industrial Marketing Management 114, pages 1-13.
Crossref
Shichao Sun, Xin Ran & Xuanya Shi. (2023) The Preference of Inter-Organizational Trust on Corporate Benefit-Seeking Behaviors: A Mechanisms-Based and Policy-Capturing Analysis. Sustainability 15:15, pages 11630.
Crossref
Min-Chih Hsu & Hsuan-Shih Lee. (2023) Applying AHP-IFNs-DEMATEL in Establishing a Supplier Selection Model: A Case Study of Offshore Wind Power Companies in Taiwan. Energies 16:11, pages 4481.
Crossref
Shujie Fang, Xiaoyun Han & Shuping Chen. (2022) The Impact of Tourist–Robot Interaction on Tourist Engagement in the Hospitality Industry: A Mixed-Method Study. Cornell Hospitality Quarterly 64:2, pages 246-266.
Crossref
Gaye Bırni, Seydi Ahmet Satıcı & M. Engin Deniz. (2023) Self-criticism and romantic relationship satisfaction as serial mediators of links between childhood psychological maltreatment and loneliness. Child Abuse & Neglect 139, pages 106112.
Crossref
Khurram Sharif, Mohd. Nishat Faisal, Norizan Kassim & Mohamed Zain. (2022) Evolution of trust in hawala networks – business relationships analysis from inception to maturity. International Journal of Islamic and Middle Eastern Finance and Management 16:1, pages 34-58.
Crossref
Elina Karttunen, Mika Matela, Jukka Hallikas & Mika Immonen. (2022) Public procurement as an attractive customer: a supplier perspective. International Journal of Operations & Production Management 42:13, pages 79-102.
Crossref
Hasan Oudah Abdullah, Krar Muhsin Thajil, Alhamzah Alnoor, Hadi Al-Abrrow, Khai Wah Khaw, XinYing Chew & Abdullah Mohammed Sadaa. (2022) Predicting Determinants of Use Mobile Commerce through Modelling Non-Linear Relationships. Central European Business Review 11:5, pages 23-47.
Crossref
Genevieve G. Shaker & Deanna Nelson. (2021) A Grounded Theory Study of Major Gift Fundraising Relationships in U.S. Higher Education. Nonprofit and Voluntary Sector Quarterly 51:5, pages 1054-1073.
Crossref
Folajimi Ashiru, Emmanuel Adegbite, Franklin Nakpodia & Nikolina Koporcic. (2022) Relational governance mechanisms as enablers of dynamic capabilities in Nigerian SMEs during the COVID-19 crisis. Industrial Marketing Management 105, pages 18-32.
Crossref
Geeta Marmat. (2021) Online brand communication and building brand trust: social information processing theory perspective. Global Knowledge, Memory and Communication 71:6/7, pages 584-604.
Crossref
Yingyu Zhong, Yingying Zhang, Meng Luo, Jiayue Wei, Shiyang Liao, Kim-Lim Tan & Steffi Sze-Nee Yap. (2022) I give discounts, I share information, I interact with viewers: a predictive analysis on factors enhancing college students' purchase intention in a live-streaming shopping environment. Young Consumers 23:3, pages 449-467.
Crossref
Khurram Sharif, Nauman Farooqi, Norizan Kassim & Mohamed Zain. (2021) Analyzing informal value transfer networks through the lens of social exchanges. Society and Business Review 17:3, pages 394-420.
Crossref
Antonio K.W_ Lau & An Zhao. (2021) Roles of supply chain network centralities on firm performance: an explorative study on Tokyo manufacturing industries. Journal of Business & Industrial Marketing 37:5, pages 1078-1090.
Crossref
Arthur Egwuonwu, David Sarpong & Chima Mordi. (2020) Cultural intelligence and managerial relational performance: a resource advantage perspective. Journal of Intellectual Capital 23:3, pages 617-638.
Crossref
Zhaotong Li, Xueqin Wang, Xue Li & Kum Fai Yuen. (2022) Post COVID-19: Health crisis management for the cruise industry. International Journal of Disaster Risk Reduction 71, pages 102792.
Crossref
Fabio Cassia, Sven A. Haugland & Francesca Magno. (2021) Fairness and behavioral intentions in discrete B2B transactions: a study of small business firms. Journal of Business & Industrial Marketing 36:13, pages 129-141.
Crossref
Charles Arosa-Carrera & Juan Carlos Chica-Mesa. (2021) Relaciones comerciales y su impacto en la innovación. Revista Venezolana de Gerencia 26:6 Edición Especial, pages 607-626.
Crossref
Hua Pang. (2021) Identifying associations between mobile social media users’ perceived values, attitude, satisfaction, and eWOM engagement: The moderating role of affective factors. Telematics and Informatics 59, pages 101561.
Crossref
Holger Schiele. (2020) Comparing public and private organisations in their quest to become a preferred customer of suppliers. Journal of Public Procurement 20:2, pages 119-144.
Crossref
Niels J. Pulles, Chris Ellegaard, Holger Schiele & Hanne Kragh. (2019) Mobilising supplier resources by being an attractive customer: Relevance, status and future research directions. Journal of Purchasing and Supply Management, pages 100540.
Crossref
Niels J. Pulles, Chris Ellegaard, Holger Schiele & Hanne Kragh. (2019) Mobilising supplier resources by being an attractive customer: Relevance, status and future research directions. Journal of Purchasing and Supply Management 25:3, pages 100539.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.