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Journal of Travel & Tourism Marketing Volume 29, 2012 - Issue 6
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Original Articles

Uncovering Critical Success Factors for Business-to-Customer Electronic Commerce in Travel Agencies

Sheng-Wei Lin Department of Marketing Management, Takming University of Science and Technology, Taipei, Taiwan, 11451, ROCCorrespondence[email protected]
&
Hsin-Pin Fu Department of Marketing and Distribution Management, National Kaohsiung First University of Science and Technology in Kaohsiung, Taiwan, ROC
Pages 566-584 | Received 09 Aug 2011, Accepted 03 Apr 2012, Published online: 08 Aug 2012

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Rosanna Leung, Norman Au & Rob Law. (2015) The Recent Asian Wave in Tourism Research: The Case of the Journal of Travel & Tourism Marketing. Asia Pacific Journal of Tourism Research 20:1, pages 1-28.
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Articles from other publishers (17)

Sheng-Wei Lin, Hsin-Pin Fu & Arthur J. Lin. (2023) Critical success factors and implementation strategies for B2B electronic procurement systems in the travel industry. Journal of Hospitality and Tourism Technology 14:4, pages 505-522.
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Mohammad Rokibul Hossain, Fahmida Akhter, Anukrati Sharma & Azizul Hassan. 2022. Technology Application in Tourism in Asia. Technology Application in Tourism in Asia 3 36 .
Megi Gogua, Vera Rebiazina & Maria Smirnova. 2022. Digital Transformation and Global Society. Digital Transformation and Global Society 477 490 .
Xingyang Lv, Nian Li, Xiaowei Xu & Yang Yang. (2020) Understanding the emergence and development of online travel agencies: a dynamic evaluation and simulation approach. Internet Research 30:6, pages 1783-1810.
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Suhaib Aamir & Nuray Atsan. (2020) The trend of multisided platforms (MSPs) in the travel industry: reintermediation of travel agencies (TAs) and global distribution systems (GDSs). Journal of Tourism Futures 6:3, pages 271-279.
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Barbara Prus, Karol Król, Krzysztof Gawroński, Edward Sankowski & Józef Hernik. 2020. Digital Cultural Heritage. Digital Cultural Heritage 255 278 .
Himanshu Sharma & Anu G. Aggarwal. (2019) Finding determinants of e-commerce success: a PLS-SEM approach. Journal of Advances in Management Research 16:4, pages 453-471.
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Karol Król. (2019) Forgotten agritourism: abandoned websites in the promotion of rural tourism in Poland. Journal of Hospitality and Tourism Technology 10:3, pages 431-442.
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Karol Król. (2019) Marketing Potential of Websites of Rural Tourism Facilities in Poland. Economic and Regional Studies / Studia Ekonomiczne i Regionalne 12:2, pages 158-172.
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Abhishek Tandon, Himanshu Sharma & Anu Gupta Aggarwal. (2019) Assessing Travel Websites Based on Service Quality Attributes Under Intuitionistic Environment. International Journal of Knowledge-Based Organizations 9:1, pages 66-75.
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Tien-Hsiang Chang, Ling-Jing Kao, Tsung-Yin Ou & Hsin-Pin Fu. (2018) A Hybrid Method to Measure the Operational Performance of Fast Food Chain Stores. International Journal of Information Technology & Decision Making 17:04, pages 1269-1298.
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Elaheh Yadegaridehkordi, Mehrbakhsh Nilashi, Mohd Hairul Nizam Bin Md Nasir & Othman Ibrahim. (2018) Predicting determinants of hotel success and development using Structural Equation Modelling (SEM)-ANFIS method. Tourism Management 66, pages 364-386.
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Milandrie Marais, Engelina du Plessis & Melville Saayman. (2017) A review on critical success factors in tourism. Journal of Hospitality and Tourism Management 31, pages 1-12.
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Sheng-Wei Lin. (2017) Identifying the Critical Success Factors and an Optimal Solution for Mobile Technology Adoption in Travel Agencies. International Journal of Tourism Research 19:2, pages 127-144.
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Milandrie Marais, Engelina Du Plessis & Melville Saayman. (2017) Critical success factors of a business tourism destination: Supply side analysis. Acta Commercii 17:1.
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Sheng-Wei Lin. (2016) The critical success factors for a travel application service provider evaluation and selection by travel intermediaries. Tourism Management 56, pages 126-141.
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J. Alberto Aragon-Correa, Inmaculada Martin-Tapia & Jose de la Torre-Ruiz. (2015) Sustainability issues and hospitality and tourism firms’ strategies. International Journal of Contemporary Hospitality Management 27:3, pages 498-522.
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