Advanced search
Publication Cover
Journal of Travel & Tourism Marketing Volume 30, 2013 - Issue 8
Submit an article Journal homepage
4,418
Views
70
CrossRef citations to date
0
Altmetric
Original Articles

Online travel purchasing: A literature review

Suzanne AmaroCorrespondence[email protected]
&
Paulo Duarte
Pages 755-785 | Received 15 May 2012, Accepted 25 Oct 2012, Published online: 12 Nov 2013

Citations (70)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (21)

Suchita Jha, Shiromani Gupta & Rachna Mahajan. (2023) The effect of motivated consumer innovativeness on the intention to use chatbots in the travel and tourism sector. Asia Pacific Journal of Tourism Research 28:7, pages 729-744.
Read now
Fahimeh Hateftabar. (2023) Analyzing the adoption of online tourism purchases: effects of perceived tourism value and personal innovativeness. Current Issues in Tourism 26:11, pages 1861-1877.
Read now
Xue Wu & Yong Yang. (2023) Digital divide and senior travel consumption: an empirical study from China. Asia Pacific Journal of Tourism Research 28:4, pages 306-322.
Read now
Xuechun Wang & Ai Xu. (2022) Chinese consumers’ intention to purchase tourism financial products. Journal of Teaching in Travel & Tourism 22:3, pages 325-336.
Read now
Jana Prodanova, Sonia San-Martín & Nadia Jimenez. (2021) Are you technologically prepared for mobile shopping?. The Service Industries Journal 41:9-10, pages 648-670.
Read now
Yuan Zhou, Woo Gon Kim, Bendegul Okumus & Cihan Cobanoglu. (2021) Understanding online travel communities: a literature review and future research directions in hospitality and tourism. Journal of Travel & Tourism Marketing 38:2, pages 194-212.
Read now
Jana Prodanova, Sonia San-Martín & Nadia Jiménez. (2020) Achieving customers’ repurchase intention through stimuli and site attachment. Journal of Organizational Computing and Electronic Commerce 30:3, pages 187-208.
Read now
Sow Hup Joanne Chan, Simon Wu & Krisee Vipulakom. (2020) Young consumers’ behavioural intention based on hotel websites. Anatolia 31:1, pages 1-18.
Read now
J.M. Múgica & C. Berné. (2019) Analyzing channel choice: Direct and indirect e-Tourism distribution. The International Review of Retail, Distribution and Consumer Research 29:5, pages 537-548.
Read now
Dean Creevey, Etain Kidney & Glenn Mehta. (2019) From dreaming to believing: a review of consumer engagement behaviours with brands’ social media content across the holiday travel process. Journal of Travel & Tourism Marketing 36:6, pages 679-691.
Read now
Chih-Chin Liang & Wen-Lung Shiau. (2018) Moderating effect of privacy concerns and subjective norms between satisfaction and repurchase of airline e-ticket through airline-ticket vendors. Asia Pacific Journal of Tourism Research 23:12, pages 1142-1159.
Read now
Girish Prayag & Lucie K Ozanne. (2018) A systematic review of peer-to-peer (P2P) accommodation sharing research from 2010 to 2016: progress and prospects from the multi-level perspective. Journal of Hospitality Marketing & Management 27:6, pages 649-678.
Read now
Thomas C. Chuang, John S. Liu, Louis Y. Y. Lu, Fang-Mei Tseng, Yachi Lee & Chih-Ting Chang. (2017) The main paths of eTourism: trends of managing tourism through Internet. Asia Pacific Journal of Tourism Research 22:2, pages 213-231.
Read now
Saeideh Sharifi fard, Ezhar Tamam, Md Salleh Hj Hassan, Moniza Waheed & Zeinab Zaremohzzabieh. (2016) Factors affecting Malaysian university students’ purchase intention in social networking sites. Cogent Business & Management 3:1.
Read now
Hsiangting Chen, Kelly Virginia Phelan & Tun-Min (Catherine) Jai. (2016) Gender Differences in Deal Hunting: What Motivates Consumers to Search and Book Hotel Deals?. Journal of Hospitality Marketing & Management 25:5, pages 613-639.
Read now
Wen-Jung Chang & Jerome M. Katrichis. (2016) A literature review of tourism management (1990–2013): a content analysis perspective. Current Issues in Tourism 19:8, pages 791-823.
Read now
Suzanne Amaro & Paulo Duarte. (2016) Travellers’ intention to purchase travel online: integrating trust and risk to the theory of planned behaviour. Anatolia 27:3, pages 389-400.
Read now
Germà Coenders, Berta Ferrer-Rosell & Esther Martínez-Garcia. (2016) Trip Characteristics and Dimensions of Internet Use for Transportation, Accommodation, and Activities Undertaken at Destination. Journal of Hospitality Marketing & Management 25:4, pages 498-511.
Read now
Lorenzo Masiero & Rob Law. (2016) Comparing Reservation Channels for Hotel Rooms: A Behavioral Perspective. Journal of Travel & Tourism Marketing 33:1, pages 1-13.
Read now
Jesús Manuel López-Bonilla & Luis Miguel López-Bonilla. (2015) Self-consciousness profiles in the acceptance of airline e-ticketing services. Anatolia 26:3, pages 447-458.
Read now
Rosanna Leung, Norman Au & Rob Law. (2015) The Recent Asian Wave in Tourism Research: The Case of the Journal of Travel & Tourism Marketing. Asia Pacific Journal of Tourism Research 20:1, pages 1-28.
Read now

Articles from other publishers (49)

María García de Blanes Sebastián, Alberto Azuara Grande & José Ramón Sarmiento Guede. (2023) Understanding the use of travel and restaurant platforms through the UTAUT2 model. British Food Journal.
Crossref
Enrique Bigne & Patricio Maturana. (2022) Does Virtual Reality Trigger Visits and Booking Holiday Travel Packages?. Cornell Hospitality Quarterly 64:2, pages 226-245.
Crossref
Andrzej Dudek, Daria Elżbieta Jaremen & Izabela Michalska-Dudek. (2023) Factors Determining ROPO Behaviors of Travel Agencies Customers during the COVID-19 Pandemic. Sustainability 15:7, pages 6142.
Crossref
Radu Lixăndroiu & Dana Lupșa-Tătaru. (2023) Switzerland? The Best Choice for Accommodation in Europe for Skiing in the 2023 Season. Sustainability 15:5, pages 4032.
Crossref
Andrzej Dudek, Daria Elżbieta Jaremen, Izabela Michalska-Dudek & Marek Walesiak. (2022) The Impact of the Covid-19 Pandemic Threat on Purchase Decisions of Travel Agency Customers in Poland. Polish Journal of Sport and Tourism 29:4, pages 37-45.
Crossref
Milagros Fernández-Herrero, Rosa María Hernández-Maestro & Óscar González-Benito. (2020) Antecedents of tourist trip planning autonomy: The moderating effects of a global economic crisis. Tourism Economics 28:5, pages 1153-1173.
Crossref
Yuting Wang & Chunxiao Li. (2022) Differences between the formation of tourism purchase intention and the formation of actual behavior: A meta-analytic review. Tourism Management 91, pages 104527.
Crossref
Xiangping Wang, Ivan Kai Wai Lai, Huajun Tang & Chuan Pang. (2022) Coordination Analysis of Sustainable Dual-Channel Tourism Supply Chain with the Consideration of the Effect of Service Quality. Sustainability 14:11, pages 6530.
Crossref
Oriol Anguera-Torrell & Claudia Langer. (2021) The impact of positioning on click-through-rates in hotel metasearch engines. Journal of Vacation Marketing 28:2, pages 228-243.
Crossref
Şükran KARACA, Ebru SÖNMEZ KARAPINAR & Serhat ATA. (2022) Çevrimiçi Deneyimin Tatil Satın Alma Niyeti Üzerindeki Etkisinde Marka Farkındalığı ve Marka Çağrışımının Rolü. ODÜ Sosyal Bilimler Araştırmaları Dergisi (ODÜSOBİAD).
Crossref
Jyoti ChandelKumarKumar. (2022) Understanding adventure tourists' profile: A case study from Himachal Pradesh (India). Turizam 26:1, pages 36-56.
Crossref
Shavneet Sharma, Gurmeet Singh, Stephen Pratt & Jashwini Narayan. (2020) Exploring consumer behavior to purchase travel online in Fiji and Solomon Islands? An extension of the UTAUT framework. International Journal of Culture, Tourism and Hospitality Research 15:2, pages 227-247.
Crossref
Marcelo Moll Brandão, Larissa Alves Sincorá & Arthur França Sarcinelli. (2021) A percepção de valor do ambiente eletrônico de agências de turismo e seu impacto na decisão de compra. Revista Brasileira de Pesquisa em Turismo 15:2, pages 1977.
Crossref
Lin-Lin Xue, Ching-Cheng Shen, Alastair M. Morrison & Li-Wen Kuo. (2021) Online Tourist Behavior of the Net Generation: An Empirical Analysis in Taiwan Based on the AISAS Model. Sustainability 13:5, pages 2781.
Crossref
Janire Domínguez-Azcue, Fernando Almeida-García, Gema Pérez-Tapia & Estefanía Cestino-González. (2021) Films and Destinations—Towards a Film Destination: A Review. Information 12:1, pages 39.
Crossref
David Boto-García, Emma Zapico, Marta Escalonilla & José F. Baños Pino. (2021) Tourists’ preferences for hotel booking. International Journal of Hospitality Management 92, pages 102726.
Crossref
Jun-Hwa Cheah, Mumtaz Ali Memon, James E Richard, Hiram Ting & Tat-Huei Cham. (2021) CB-SEM Latent Interaction: Unconstrained and Orthogonalized Approaches. Australasian Marketing Journal 28:4, pages 218-234.
Crossref
Andrzej Dudek, Daria Elżbieta Jaremen & Izabela Michalska-Dudek. (2019) Socio-economic factors determining the ROPO trend in the travel industry. Tourism Economics 26:6, pages 873-907.
Crossref
Fatih ERCAN, Hasan KÖŞKER & Nalan ALBUZ. (2020) Çevrimiçi Seyahat Rezervasyonuna Yönelik Algılanan Riskin Kullanma Eğilimi Üzerine Etkisi. Journal of Yaşar University 15:59, pages 624-641.
Crossref
Dahlia El-Manstrly, Faizan Ali & Chris Steedman. (2020) Virtual travel community members’ stickiness behaviour: How and when it develops. International Journal of Hospitality Management 88, pages 102535.
Crossref
Shalini Talwar, Amandeep Dhir, Puneet Kaur & Matti Mäntymäki. (2020) Why do people purchase from online travel agencies (OTAs)? A consumption values perspective. International Journal of Hospitality Management 88, pages 102534.
Crossref
Dimitrios Buhalis, Eduardo Parra López & Jose Alberto Martinez-Gonzalez. (2020) Influence of young consumers’ external and internal variables on their e-loyalty to tourism sites. Journal of Destination Marketing & Management 15, pages 100409.
Crossref
Ummeh Habiba Faria Benteh Rahman & Muhammad Khubaib Zafar. (2020) Factors Influencing Uber Adoption In Bangladesh And Pakistan. Open Economics 3:1, pages 86-97.
Crossref
Shih-Shuo Yeh, Anestis K. Fotiadis, Tai-Ying Chiang, Juei-Ling Ho & Tzung-Cheng T.C. Huan. (2020) Exploring the value co-destruction model for on-line deviant behaviors of hotel customers. Tourism Management Perspectives 33, pages 100622.
Crossref
Davide Quaglione, Alessandro Crociata, Massimiliano Agovino & Lea Iaia. (2020) Cultural capital and online purchase of tourism services. Annals of Tourism Research 80, pages 102797.
Crossref
Singha Chaveesuk, Prachuab Vanitchatchavan, Phayat Wutthirong, Parisgawin Nakwari, Mathin Jaikua & Wornchanok Chaiyasoonthorn. (2019) The Acceptance Model toward Cashless Society in Thailand. The Acceptance Model toward Cashless Society in Thailand.
Soey Sut Ieng Lei, Juan L. Nicolau & Dan Wang. (2019) The impact of distribution channels on budget hotel performance. International Journal of Hospitality Management 81, pages 141-149.
Crossref
Sangwon Park, Yizhen Yin & Byung-Gak Son. (2018) Understanding of online hotel booking process: A multiple method approach. Journal of Vacation Marketing 25:3, pages 334-348.
Crossref
Laura Cervi. (2019) Comunidades virtuales de viajeros: un caso de éxito. Universitas:30, pages 97-125.
Crossref
Marcello Mariani, Maria Ek Styven & Julian K. Ayeh. (2019) Using Facebook for travel decision-making: an international study of antecedents. International Journal of Contemporary Hospitality Management 31:2, pages 1021-1044.
Crossref
Szczepan Kościółek, Karolina Nessel, Ewa Wszendybył-Skulska & Sebastian Kopera. (2018) Who Are the Tourists Booking Their Accommodations Online? A Segmentation Study of the Cracow Market. Barometr Regionalny. Analizy i Prognozy 16:3, pages 91-100.
Crossref
Luis Manuel Ruiz-Gómez, Julio Navío-Marco & Luisa Fernanda Rodríguez-Hevía. (2018) Dynamics of digital tourism’s consumers in the EU. Information Technology & Tourism 20:1-4, pages 59-81.
Crossref
Cristian Morosan & John T. Bowen. (2018) Analytic perspectives on online purchasing in hotels: a review of literature and research directions. International Journal of Contemporary Hospitality Management 30:1, pages 557-580.
Crossref
Joonhyeong Joseph Kim, Young-joo Ahn & Insin Kim. (2017) The effect of older adults’ age identity on attitude toward online travel websites and e-loyalty. International Journal of Contemporary Hospitality Management 29:11, pages 2921-2940.
Crossref
Anil Gupta & Nikita Dogra. (2017) TOURIST ADOPTION OF MAPPING APPS: A UTAUT2 PERSPECTIVE OF SMART TRAVELLERS. Tourism and hospitality management 23:2, pages 145-161.
Crossref
Dogan GursoyBlake H. Bai, Chloe S. Kim, Peter B. Kim & Simon Milne. 2017. The Routledge Handbook of Hospitality Marketing. The Routledge Handbook of Hospitality Marketing 467 476 .
Ka Yin Poon & Wei-Jue Huang. (2017) Past experience, traveler personality and tripographics on intention to use Airbnb. International Journal of Contemporary Hospitality Management 29:9, pages 2425-2443.
Crossref
R. Curras-Perez, C. Ruiz, I. Sanchez-Garcia & S. Sanz. (2017) Determinants of customer retention in virtual environments. The role of perceived risk in a tourism services context. Spanish Journal of Marketing - ESIC 21:2, pages 131-145.
Crossref
Wang Min & Li Lu. (2017) Who Wants to Live Like a Local?: An Analysis of Determinants of Consumers' Intention to Choose AirBNB. Who Wants to Live Like a Local?: An Analysis of Determinants of Consumers' Intention to Choose AirBNB.
Berta Ferrer-Rosell, Germa Coenders & Estela Marine-Roig. (2017) Is planning through the Internet (un)related to trip satisfaction?. Information Technology & Tourism 17:2, pages 229-244.
Crossref
Gomaa M. Agag & Ahmed A. El-Masry. (2016) Why Do Consumers Trust Online Travel Websites? Drivers and Outcomes of Consumer Trust toward Online Travel Websites. Journal of Travel Research 56:3, pages 347-369.
Crossref
Mei Hsiu-Ching Ho, John S. Liu & Kerr C.-T. Chang. (2016) To include or not: the role of review papers in citation-based analysis. Scientometrics 110:1, pages 65-76.
Crossref
Maria Madlberger. 2017. Internetworked World. Internetworked World 139 149 .
Cristian Morosan & Agnes DeFranco. 2017. Information and Communication Technologies in Tourism 2017. Information and Communication Technologies in Tourism 2017 475 487 .
Esther Konijn, Nienke Sluimer & Ondrej Mitas. (2016) Click to Share: Patterns in Tourist Photography and Sharing. International Journal of Tourism Research 18:6, pages 525-535.
Crossref
Gomaa Agag & Ahmed A. El-Masry. (2016) Understanding the determinants of hotel booking intentions and moderating role of habit. International Journal of Hospitality Management 54, pages 52-67.
Crossref
Ping Wang. (2015) Exploring the influence of electronic word-of-mouth on tourists’ visit intention. Journal of Systems and Information Technology 17:4, pages 381-395.
Crossref
Suzanne Amaro & Paulo Duarte. (2015) An integrative model of consumers' intentions to purchase travel online. Tourism Management 46, pages 64-79.
Crossref
Ping Wang. 2014. Digital Services and Information Intelligence. Digital Services and Information Intelligence 33 45 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.