Citations (43)
Keep up to date with the latest research on this topic with citation updates for this article.
Read on this site (6)
Guojie Zhang, Fangxuan (Sam) Li & Jiantao Guan. (2023) Crisis Management and the Organisational Learning of Local Travel Agencies: Lessons Learned from the COVID-19 Pandemic. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-22.
Read now
Read now
Ayham A. M. Jaaron, Duong Thuy Pham & Marielyn Espiridion Cogonon. (2023) Systems thinking to facilitate “double loop” learning in tourism industry: a COVID-19 response strategy. Journal of Sustainable Tourism 31:4, pages 1032-1050.
Read now
Read now
Yi Wang & Mimi Li. (2022) Leadership, creativity, and recovery from crisis in rural tourism. Asia Pacific Journal of Tourism Research 27:6, pages 652-670.
Read now
Read now
Wen-Qi Ruan, Ting-Ting Yang & Shu-Ning Zhang. (2022) Restoration path of small tourism enterprise managers’ confidence in the COVID-19 period. Journal of Travel & Tourism Marketing 39:2, pages 137-151.
Read now
Read now
Fatemeh Bagheri & Naser Abdi. (2021) Discovering recovery strategies from COVID-19 pandemic in lodging sector: insights from ecolodges and luxury hotels (the case of Guilan, Iran). International Journal of Spa and Wellness 4:2-3, pages 173-192.
Read now
Read now
Mehmet Ertaş, Zehra Gökçe Sel, Burçin Kırlar-Can & Özkan Tütüncü. (2021) Effects of crisis on crisis management practices: a case from Turkish tourism enterprises. Journal of Sustainable Tourism 29:9, pages 1490-1507.
Read now
Read now
Articles from other publishers (37)
Francisca J. Sánchez-Sánchez & Ana M. Sánchez-Sánchez. (2023) Ecotourism and COVID-19: Impact on the efficiency of the Spanish hospitality industry. Journal of Outdoor Recreation and Tourism 43, pages 100680.
Crossref
Crossref
Alireza Abdollahi, Zahed Ghaderi, Luc Béal & Chris Cooper. (2023) The intersection between knowledge management and organizational learning in tourism and hospitality: A bibliometric analysis. Journal of Hospitality and Tourism Management 55, pages 11-28.
Crossref
Crossref
Putri Rizka Citaningati, Inayah Rahman, Sulistya Rusgianto & Kamaluddin Kamaluddin. (2023) Short-Term and Long-Term Causality of the Tourism Sector on Economic Growth of OIC Member Countries. Ijtimā iyya Journal of Muslim Society Research 8:1, pages 43-62.
Crossref
Crossref
Gde Indra Bhaskara, Viachaslau Filimonau, Ni Made Sofia Wijaya & Ida Ayu Suryasih. (2023) Innovation and creativity in a time of crisis: A perspective of small tourism enterprises from an emerging destination. Tourism Management Perspectives 46, pages 101093.
Crossref
Crossref
Rob Hallak & Craig Lee. 2023. Managing Tourism Enterprises. Managing Tourism Enterprises
184
208
.
Zahed Ghaderi, Matthew Walker & Luc Béal. (2022) Responses and Learning from Covid-19: Integrating Chaos and Complexity Theories in the Event and Tourism Sector in Iran. Event Management 26:8, pages 1671-1687.
Crossref
Crossref
Damien Chaney. (2022) From Learning How to Manage a Pandemic To Learning How to Be More Sustainable: Covid-19 Crisis Management and Double-level Learning. Tourism Analysis 27:3, pages 363-374.
Crossref
Crossref
Maricel Barroga & Noelah Mae D Borbon. (2022) Impact to the operating tourism business during COVID-19 pandemic towards crisis management practices in the province of Quirino. International Journal of Research Studies in Management 10:4.
Crossref
Crossref
Li-Hsin Chen, Kyrie Eleison Munoz & Nandar Aye. (2021) Systematic review of crisis reactions toward major disease outbreaks: application of the triple helix model in the context of tourism. International Journal of Tourism Cities 8:2, pages 327-341.
Crossref
Crossref
Jiahui Duan, Chaowu Xie & Alastair M. Morrison. (2021) Tourism Crises and Impacts on Destinations: A Systematic Review of the Tourism and Hospitality Literature. Journal of Hospitality & Tourism Research 46:4, pages 667-695.
Crossref
Crossref
Yawei Jiang, Brent W. Ritchie & Martie-Louise Verreynne. (2021) A Resource-Based Typology of Dynamic Capability: Managing Tourism in a Turbulent Environment. Journal of Travel Research 61:5, pages 1006-1023.
Crossref
Crossref
Zahed Ghaderi, Brian King & C. Michael Hall. (2021) Crisis preparedness of hospitality managers: evidence from Malaysia. Journal of Hospitality and Tourism Insights 5:2, pages 292-310.
Crossref
Crossref
Made Gaby Permatasari & Luh Putu Mahyuni. (2022) Crisis management practices during the COVID-19 pandemic: The case of a newly-opened hotel in Bali. Journal of General Management 47:3, pages 180-190.
Crossref
Crossref
Anca-Gabriela Turtureanu, Rodica Pripoaie, Carmen-Mihaela Cretu, Carmen-Gabriela Sirbu, Emanuel Ştefan Marinescu, Laurentiu-Gabriel Talaghir & Florentina Chițu. (2022) A Projection Approach of Tourist Circulation under Conditions of Uncertainty. Sustainability 14:4, pages 1964.
Crossref
Crossref
Lina Zhong, Sunny Sun, Rob Law, Xiaonan Li & Liyu Yang. (2022) Perception, Reaction, and Future Development of the Influence of COVID-19 on the Hospitality and Tourism Industry in China. International Journal of Environmental Research and Public Health 19:2, pages 991.
Crossref
Crossref
Addin Maulana, Imam Nur Hakim, Basuki Antariksa, Sri Milawati Asshagab & Fauziah Khoiriyani. 2022. Proceedings of the International Academic Conference on Tourism (INTACT) "Post Pandemic Tourism: Trends and Future Directions" (INTACT 2022). Proceedings of the International Academic Conference on Tourism (INTACT) "Post Pandemic Tourism: Trends and Future Directions" (INTACT 2022)
441
454
.
Justin Kenny & Christopher S Dutt. (2021) The long-term impacts of hotel’s strategic responses to COVID-19: The case of Dubai. Tourism and Hospitality Research 22:1, pages 71-85.
Crossref
Crossref
Huabin WangHuabin Wang. 2022. A Critical Public Relations Approach to Crisis Communication and Management. A Critical Public Relations Approach to Crisis Communication and Management
185
210
.
Frieda Raich & Anita Zehrer. 2022. Resilienz als Strategie in Region, Destination und Unternehmen. Resilienz als Strategie in Region, Destination und Unternehmen
215
239
.
Dung Le, Giang T. Phi & Truc H. Le. (2021) Integrating Chaotic Perspective and Behavioral Learning Theory into a Global Pandemic Crisis Management Framework for Hotel Service Providers. Service Science 13:4, pages 275-293.
Crossref
Crossref
Yawei Jiang, Brent W. Ritchie & Martie-Louise Verreynne. (2021) Developing disaster resilience: A processual and reflective approach. Tourism Management 87, pages 104374.
Crossref
Crossref
Diego R. Toubes, Noelia Araújo-Vila & José A. Fraiz-Brea. (2021) Organizational Learning Capacity and Sustainability Challenges in Times of Crisis: A Study on Tourism SMEs in Galicia (Spain). Sustainability 13:21, pages 11764.
Crossref
Crossref
Brent W. Ritchie & Yawei Jiang. (2021) Risk, crisis and disaster management in hospitality and tourism: a comparative review. International Journal of Contemporary Hospitality Management 33:10, pages 3465-3493.
Crossref
Crossref
Chui-Hua Liu & Bochner Liu. (2021) Using DANP-mV Model to Improve the Paid Training Measures for Travel Agents amid the COVID-19 Pandemic. Mathematics 9:16, pages 1924.
Crossref
Crossref
Tai Ming Wut, Jing (Bill) Xu & Shun-mun Wong. (2021) Crisis management research (1985–2020) in the hospitality and tourism industry: A review and research agenda. Tourism Management 85, pages 104307.
Crossref
Crossref
Dong-Shang Chang & Wei-De Wu. (2021) Impact of the COVID-19 Pandemic on the Tourism Industry: Applying TRIZ and DEMATEL to Construct a Decision-Making Model. Sustainability 13:14, pages 7610.
Crossref
Crossref
Anca Antoaneta Vărzaru, Claudiu George Bocean & Marian Cazacu. (2021) Rethinking Tourism Industry in Pandemic COVID-19 Period. Sustainability 13:12, pages 6956.
Crossref
Crossref
Angelo Bonfanti, Vania Vigolo & Georgia Yfantidou. (2021) The impact of the Covid-19 pandemic on customer experience design: The hotel managers’ perspective. International Journal of Hospitality Management 94, pages 102871.
Crossref
Crossref
Dung Le & Giang Phi. (2021) Strategic responses of the hotel sector to COVID-19: Toward a refined pandemic crisis management framework. International Journal of Hospitality Management 94, pages 102808.
Crossref
Crossref
Ivana Kostadinović & Sunčica Stanković. (2021) Organizational Learning and Innovation in the Tourism Industry as a Basis for Creating Value for Tourists. Economic Themes 59:1, pages 153-172.
Crossref
Crossref
Rafael Robina-Ramírez, Jose-Amelio Medina-Merodio, Libertad Moreno-Luna, Héctor V. Jiménez-Naranjo & Marcelo Sánchez-Oro. (2021) Safety and Health Measures for COVID-19 Transition Period in the Hotel Industry in Spain. International Journal of Environmental Research and Public Health 18:2, pages 718.
Crossref
Crossref
José Miguel Rodríguez-Antón & María del Mar Alonso-Almeida. (2020) COVID-19 Impacts and Recovery Strategies: The Case of the Hospitality Industry in Spain. Sustainability 12:20, pages 8599.
Crossref
Crossref
Bingjie Liu-Lastres, Hany Kim & Tianyu Ying. (2019) Learning from past crises: Evaluating hotels’ online crisis responses to health crises. Tourism and Hospitality Research 20:3, pages 372-378.
Crossref
Crossref
Brent W. Ritchie & Yawei Jiang. (2019) A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management. Annals of Tourism Research 79, pages 102812.
Crossref
Crossref
Yawei Jiang, Brent W. Ritchie & Martie‐Louise Verreynne. (2019) Building tourism organizational resilience to crises and disasters: A dynamic capabilities view. International Journal of Tourism Research 21:6, pages 882-900.
Crossref
Crossref
Malarvizhi Hirudayaraj & Torrence E. Sparkman. (2019) Building leadership capacity: a framework for disruptive events in tourism. Industrial and Commercial Training 51:2, pages 114-124.
Crossref
Crossref
Konstantinos Tomazos. 2017. Tourism. Tourism.