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Original Articles

In-Flight Service Performance and Passenger Loyalty: A Cross-National (China/Korea) Study of Travelers Using Low-Cost Carriers

Pages 589-609 | Received 29 Jan 2013, Accepted 02 Jun 2013, Published online: 15 Jul 2014

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Ilona Skačkauskienė & Neringa Vilkaitė-Vaitonė. 2017. Paslaugų vartotojų lojalumas. Paslaugų vartotojų lojalumas.
Xin Jin & Ying Wang. (2015) Chinese Outbound Tourism Research. Journal of Travel Research 55:4, pages 440-453.
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Neringa VILKAITĖ-VAITONĖ. 2014. Paslaugų vartotojų lojalumo vertinimas. Paslaugų vartotojų lojalumo vertinimas.

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