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Rui Dantas, Irfan Sabir, José Moleiro Martins, Muhammad Bilal Majid, Muhammad Rafiq, Jéssica Nunes Martins & Kanza Rana. (2023) Role of green and multisensory packaging in environmental sustainability: Evidence from FMCG sector of Pakistan. Cogent Business & Management 10:3.
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Ibrahim Alnawas & Jane Hemsley-Brown. (2019) Examining the key dimensions of customer experience quality in the hotel industry. Journal of Hospitality Marketing & Management 28:7, pages 833-861.
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Sandra Maria Correia Loureiro & Ana Filipa Fialho. (2017) The role of intrinsic in-flight cues in relationship quality and behavioural intentions: segmentation in less mindful and mindful passengers. Journal of Travel & Tourism Marketing 34:7, pages 948-962.
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Mohsen Sadeghi, Dina Zandieh, Mahmoud Mohammadi, Bahram Yaghoubibijarboneh & Simin Nasrolahi Vosta. (2017) Investigating the impact of service climate on intention to revisit a hotel: the mediating role of perceived service quality and relationship quality. International Journal of Management Science and Engineering Management 12:1, pages 12-20.
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Jamie Carlson, Mohammad M. Rahman, Philip J. Rosenberger$suffix/text()$suffix/text() & Hartmut H. Holzmüller. (2016) Understanding communal and individual customer experiences in group-oriented event tourism: an activity theory perspective. Journal of Marketing Management 32:9-10, pages 900-925.
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Mohammad Reza Jalilvand, Leila Nasrolahi Vosta, Rashid Khalilakbar, Javad Khazaei Pool & Reihaneh Alsadat Tabaeeian. (2017) The Effects of Internal Marketing and Entrepreneurial Orientation on Innovation in Family Businesses. Journal of the Knowledge Economy 10:3, pages 1064-1079.
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Haiyan Song, Levent Altinay, Ning Sun & Xuan Lorna Wang. (2018) The influence of social interactions on senior customers’ experiences and loneliness. International Journal of Contemporary Hospitality Management 30:8, pages 2773-2790.
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Dongxiao Gu, Xuejie Yang, Xingguo Li, Hemant Jain & Changyong Liang. (2018) Understanding the Role of Mobile Internet-Based Health Services on Patient Satisfaction and Word-of-Mouth. International Journal of Environmental Research and Public Health 15:9, pages 1972.
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Ainhize Eletxigerra, Jose M. Barrutia & Carmen Echebarria. (2018) Place marketing examined through a service-dominant logic lens: A review. Journal of Destination Marketing & Management 9, pages 72-84.
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Leonidas Hatzithomas, Panagiotis Gkorezis, Athina Y. Zotou & George Tsourvakas. (2018) The impact of atmospherics on WOM about short life-cycle products: the case of motion pictures. Journal of Product & Brand Management 27:5, pages 471-483.
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Ivan Lai, Michael Hitchcock, Dong Lu & Yide Liu. (2018) The Influence of Word of Mouth on Tourism Destination Choice: Tourist–Resident Relationship and Safety Perception among Mainland Chinese Tourists Visiting Macau. Sustainability 10:7, pages 2114.
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Hasliza Hassan, Zahra Pourabedin, Abu Bakar Sade & Jiayi Chai. (2018) Loyalty membership for luxury hotels in Malaysia. International Journal of Tourism Cities 4:2, pages 179-193.
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Mohammad Reza Jalilvand, Leila Nasrolahi Vosta, Hamze Kazemi Mahyari & Javad Khazaei Pool. (2017) Social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth. Tourism Review 72:1, pages 1-14.
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Mohammad Reza Jalilvand. (2017) The effect of innovativeness and customer-oriented systems on performance in the hotel industry of Iran. Journal of Science and Technology Policy Management 8:1, pages 43-61.
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Mohammad Reza Jalilvand, Sirous Salimipour, Mehdi Elyasi & Mehdi Mohammadi. (2017) Factors influencing word of mouth behaviour in the restaurant industry. Marketing Intelligence & Planning 35:1, pages 81-110.
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Carmen Llinares Millán, Dolores Garzon & Susana Navarro. (2016) C2C interactions creating value in the Route of Santiago. Journal of Business Research 69:11, pages 5448-5455.
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