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Original Articles

Tourist Causal Attribution: Does Loyalty Matter?

Pages 1337-1347 | Received 18 Feb 2015, Accepted 23 Nov 2015, Published online: 05 Feb 2016

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (5)

Mahmoud Ibraheam Saleh. (2022) When Do Tourists Defend Tourism Service Providers’ Reputations? Insights from Attribution Theory. International Journal of Hospitality & Tourism Administration 0:0, pages 1-23.
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Habib Alipour, Hossein G. T. Olya, Moh’d Juma Abdalla & Elham Hesaraki. (2022) Edu-tourists’ loyalty to university town: field evidence from North Cyprus. Anatolia 0:0, pages 1-15.
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M. Francisca Blasco López, Nuria Recuero Virto, Joaquín Aldas Manzano & Jesús García-Madariaga. (2020) Archaeological tourism: looking for visitor loyalty drivers. Journal of Heritage Tourism 15:1, pages 60-75.
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Erdogan Koc. (2019) Service failures and recovery in hospitality and tourism: a review of literature and recommendations for future research. Journal of Hospitality Marketing & Management 28:5, pages 513-537.
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Lin Yang, Fandy Tjiptono & Wai Ching Poon. (2018) Will you fly with this airline in the future? An empirical study of airline avoidance after accidents. Journal of Travel & Tourism Marketing 35:9, pages 1145-1159.
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Articles from other publishers (9)

Thowayeb Hassan & Mahmoud Ibraheam Saleh. (2023) Tourism metaverse from the attribution theory lens: a metaverse behavioral map and future directions. Tourism Review.
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Mahmoud Ibraheam Saleh. (2022) Attribution Theory Revisited: Probing the Link Among Locus of Causality Theory, Destination Social Responsibility, Tourism Experience Types, and Tourist Behavior. Journal of Travel Research 62:6, pages 1309-1327.
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Daniel Ruiz-Equihua, Luis V. Casaló & Jaime Romero. (2023) Company size, online reviews and customer responses: implications for SMEs in the hospitality field. Journal of Hospitality and Tourism Technology 14:3, pages 490-502.
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Zakya E. Y. Maki, Thowayeb H. Hassan, Mohamed Y. Helal & Mahmoud I. Saleh. (2023) Sustainability of Leisure Tourism Events from a Destination Social Responsibility Perspective: Do Attribution Theory Dimensions Matter?. International Journal of Environmental Research and Public Health 20:6, pages 4847.
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Di Kuang, Baolong Ma & Hong Wang. (2022) The relative impact of advertising and referral reward programs on the post-consumption evaluations in the context of service failure. Journal of Retailing and Consumer Services 65, pages 102849.
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Yiwei Zhang, Girish Prayag & Hanqun Song. (2021) Attribution theory and negative emotions in tourism experiences. Tourism Management Perspectives 40, pages 100904.
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Daniel Belanche, Luis V. Casaló & Carlos Flavián. (2020) Frontline robots in tourism and hospitality: service enhancement or cost reduction?. Electronic Markets 31:3, pages 477-492.
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YooHee Hwang & Anna S. Mattila. (2018) Spillover Effects of Status Demotion on Customer Reactions to Loyalty Reward Promotions: The Role of Need for Status and Exclusivity. Journal of Travel Research 58:8, pages 1302-1316.
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Mervyn Jackson. (2019) Utilizing attribution theory to develop new insights into tourism experiences. Journal of Hospitality and Tourism Management 38, pages 176-183.
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