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Journal of Travel & Tourism Marketing Volume 35, 2018 - Issue 9
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Article

Language facilitation for outbound Chinese tourists: importance–performance and gap analyses of New Zealand hotels

Tianyu YingDepartment of Tourism and Hotel Management, School of Management, Zhejiang University, 866 Yuhangtang Road, Xihu District, Hangzhou City, Zhejiang Province, ChinaView further author information
,
Jun WenManagement Communication (Tourism), Waikato Management School, University of Waikato, Gate 1 Knighton Road, Private Bag 3105, Hamilton 3240, New ZealandView further author information
&
Liang WangDepartment of Tourism and Hotel Management, School of Management, Zhejiang University, 866 Yuhangtang Road, Xihu District, Hangzhou City, Zhejiang Province, ChinaCorrespondence[email protected]
View further author information
Pages 1222-1233 | Received 01 Jan 2018, Accepted 05 Jun 2018, Published online: 05 Jul 2018

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Yinan Li, Raúl Hernández Martín & Pablo Rodríguez González. (2023) Effects of Destination-Language Proficiency on Tourists’ Behavioral Intentions: The Case of Young Chinese Travelers. Journal of China Tourism Research 19:4, pages 829-854.
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H.M.R.S.S. Gunawardana, Joanna Fountain, David Fisher & Koji Kobayashi. (2023) Service Providing Hosts’ Perceptions and Responses to an Evolving Chinese Tourist Market: Evidence from Sri Lanka. Journal of China Tourism Research 19:3, pages 545-569.
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Tianjian Liu, Sijun Liu & Imran Rahman. (2022) International anime tourists’ experiences: a netnography of popular Japanese anime tourism destinations. Asia Pacific Journal of Tourism Research 27:2, pages 135-156.
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Kokel Melubo & Richard Kisasembe. (2022) We Need Chinese Tourists, but are We Ready? Insights from the Tanzanian Safari Industry. Journal of China Tourism Research 18:1, pages 185-202.
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Jun Wen, Chung-En Yu, Songshan (Sam) Huang & Edmund Goh. (2020) Perceived constraint and negotiation of Chinese outbound senior tourists. Anatolia 31:1, pages 149-153.
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