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Journal of Travel & Tourism Marketing Volume 36, 2019 - Issue 7: Future of Tourism Marketing
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Article

Classifying technological innovation attributes for hotels: an application of the Kano model

Chun-Fang ChiangDepartment of Tourism Management, Chinese Culture University, Taipei, TaiwanCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0003-1257-3191
ORCID Icon,
Wen-Yu ChenDepartment of Leisure Management, National Pingtung University, Pingtung, Taiwan
&
Chia-Yuan HsuDepartment of Tourism Management, Chinese Culture University, Taipei, Taiwan
Pages 796-807 | Received 21 Mar 2018, Accepted 21 Jan 2019, Published online: 13 Feb 2019

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