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Journal of Travel & Tourism Marketing Volume 36, 2019 - Issue 9
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Article

App users’ emotional reactions and festival satisfaction: the mediating role of situational involvement

Xi LiFaculty of International Tourism and Management, City University of Macau, Taipa, Macau, ChinaView further author information
,
Xinwei SuFaculty of International Tourism and Management, City University of Macau, Taipa, Macau, China;School of Tourism, Liming Vocational University, Quanzhou, Fujian, ChinaCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0003-0218-5910View further author information
ORCID Icon,
Xiaoping HuCollege of Economics and Management, Changshu Institute of Technology, Suzhou, Jiangsu, ChinaView further author information
&
Limei YaoSchool of Tourism, Liming Vocational University, Quanzhou, Fujian, ChinaView further author information
Pages 980-997 | Received 07 Jun 2019, Accepted 11 Oct 2019, Published online: 29 Oct 2019

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Wei Quan, Seongseop (Sam) Kim, Tadesse Bekele Hailu, Wisal Ahmad & Heesup Han. (2023) Exploring travelers’ readiness to adopt cryptocurrency payment (vs mobile payment). Current Issues in Tourism 0:0, pages 1-18.
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Payel Das, Sangeetha Gunasekar, Ritesh Kumar Dubey & Santanu Mandal. (2023) Festive Nostalgia in COVID-19: An Empirical Conceptualization. Leisure/Loisir 0:0, pages 1-39.
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Soyeun Lee & Heesup Han. (2022) Advertisements of Food Delivery Mobile Applications and Customer Choices: mobile apps as Emerging Trend of the Contemporary Foodservice Industry. Journal of Quality Assurance in Hospitality & Tourism 0:0, pages 1-24.
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Kaushik Samaddar, Sanjana Mondal & Sujata Sharma. (2022) Reinforcing Responsible Tourism through Cultural Involvement: An Empirical Evidence from India. Journal of Quality Assurance in Hospitality & Tourism 23:2, pages 365-387.
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Izzal Asnira Zolkepli, Sharifah Nadiah Syed Mukhiar & Chekfoung Tan. (2021) Mobile consumer behaviour on apps usage: The effects of perceived values, rating, and cost. Journal of Marketing Communications 27:6, pages 571-593.
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Hyoungeun Gemmy Moon, Heejung Linda Lho & Heesup Han. (2021) Self-check-in kiosk quality and airline non-contact service maximization: how to win air traveler satisfaction and loyalty in the post-pandemic world?. Journal of Travel & Tourism Marketing 38:4, pages 383-398.
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Heesup Han, Bee-Lia Chua, Sanghyeop Lee & Bonhak Koo. (2021) Quality, emotion, price, and social values in building passenger loyalty: Impact of relationship quality (mediator) and in-flight physical environments (moderator). Journal of Travel & Tourism Marketing 38:2, pages 123-138.
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Xi Li, Xinwei Su & YingChuan Wang. (2020) Experiential branded app engagement and brand loyalty: An empirical study in the context of a festival. Journal of Psychology in Africa 30:5, pages 417-426.
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Articles from other publishers (9)

Giulia Gastaldello, Nadia Streletskaya & Luca Rossetto. (2023) Glass half-full? A comprehensive PLS-SEM approach to explore the pandemic’s effect on wine tourism intentions. International Journal of Wine Business Research 35:2, pages 322-345.
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Hsiao-Ting Tseng, Chia-Lun Lo & Chun-Chih Chen. (2023) The Moderation Role of AI-Enabled Service Quality on the Attitude Toward Fitness Apps. Journal of Global Information Management 31:1, pages 1-20.
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Fen Liu, Shan Liu & Guoyin Jiang. (2022) Consumers’ decision-making process in redeeming and sharing behaviors toward app-based mobile coupons in social commerce. International Journal of Information Management 67, pages 102550.
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Jie Min Ho, Fidella Tiew & Adamu Abbas Adamu. (2022) The determinants of festival participants' event loyalty: a focus on millennial participants. International Journal of Event and Festival Management 13:4, pages 422-439.
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Carmen Valor, Paolo Antonetti & Benedetta Crisafulli. (2022) Emotions and consumers’ adoption of innovations: An integrative review and research agenda. Technological Forecasting and Social Change 179, pages 121609.
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Hyungsuk Choo, Duk-Byeong Park & James F. Petrick. (2022) Festival tourists’ loyalty: The role of involvement in local food festivals. Journal of Hospitality and Tourism Management 50, pages 57-66.
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Sana Maidullah, Mohammad Rokibul Hossain, Fahmida Akhter & Azizul Hassan. 2022. Technology Application in Tourism Fairs, Festivals and Events in Asia. Technology Application in Tourism Fairs, Festivals and Events in Asia 3 23 .
Susana Santos & Helena Martins Gonçalves. (2021) Information searching in the mobile environment: Differences in involvement dimensions among product categories✰,✰✰,★,★★. Technological Forecasting and Social Change 162, pages 120379.
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Mangirdas Morkunas & Elzė Rudienė. (2020) The Impact of Social Servicescape Factors on Customers’ Satisfaction and Repurchase Intentions in Mid-Range Restaurants in Baltic States. Journal of Open Innovation: Technology, Market, and Complexity 6:3, pages 77.
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