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Information Systems Management Volume 32, 2015 - Issue 3: Business Intelligence
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Themed Articles: Business Intelligence

Seeking Intelligence from Patient Experience Using Text Mining: Analysis of Emergency Department Data

Padmini VaranasiDepartment of Decision and Information Sciences, School of Business Administration, Oakland University, Rochester, Michigan, USAView further author information
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Mohan TanniruDepartment of Decision and Information Sciences, School of Business Administration, Oakland University, Rochester, Michigan, USACorrespondence[email protected]
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Pages 220-228 | Published online: 29 Jun 2015

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Sven Klee, Andreas Janson & Jan Marco Leimeister. (2021) How Data Analytics Competencies Can Foster Business Value– A Systematic Review and Way Forward. Information Systems Management 38:3, pages 200-217.
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Articles from other publishers (6)

A. M. Abirami & A. Askarunisa. 2021. Semantic Web for Effective Healthcare. Semantic Web for Effective Healthcare 1 37 .
Sunil Kumar, Arpan Kumar Kar & P. Vigneswara Ilavarasan. (2021) Applications of text mining in services management: A systematic literature review. International Journal of Information Management Data Insights 1:1, pages 100008.
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Simone A. Cammel, Marit S. De Vos, Daphne van Soest, Kristina M. Hettne, Fred Boer, Ewout W. Steyerberg & Hileen Boosman. (2020) How to automatically turn patient experience free-text responses into actionable insights: a natural language programming (NLP) approach. BMC Medical Informatics and Decision Making 20:1.
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Molly Jacobs, Patrick Briley & Charles Ellis. (2020) Quantifying Experiences with Telepractice for Aphasia Therapy: A Text Mining Analysis of Client Response Data. Seminars in Speech and Language 41:05, pages 414-432.
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Ying Lian, Yijun Liu & Xuefan Dong. (2020) Strategies for controlling false online information during natural disasters: The case of Typhoon Mangkhut in China. Technology in Society 62, pages 101265.
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Doug Finefrock, Sridhar Patel, David Zodda, Themba Nyirenda, Richard Nierenberg, Joseph Feldman & Chinwe Ogedegbe. (2018) Patient-Centered Communication Behaviors That Correlate With Higher Patient Satisfaction Scores. Journal of Patient Experience 5:3, pages 231-235.
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