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Information Systems Management Volume 25, 2008 - Issue 2
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Themed Article: Business Intelligence

Critical Success Factors in Business Performance Management—Striving for Success

Thilini R. Ariyachandra Xavier University, Cincinnati, Ohio, USACorrespondence[email protected]
&
Mark N. Frolick Xavier University, Cincinnati, Ohio, USA
Pages 113-120 | Published online: 07 Apr 2008

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Ibrahim Alhassan, David Sammon & Mary Daly. (2019) Critical success factors for data governance: a telecommunications case study. Journal of Decision Systems 28:1, pages 41-61.
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Woon Kian Chong, Ka Lok Man & Mucheol Kim. (2018) The impact of e-marketing orientation on performance in Asian SMEs: a B2B perspective. Enterprise Information Systems 12:1, pages 4-18.
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Ahm Shamsuzzoha, Petri Helo & Maqsood Sandhu. (2017) Virtual enterprise collaborative processes monitoring through a project business approach. International Journal of Computer Integrated Manufacturing 30:10, pages 1093-1111.
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Brina Buh, Andrej Kovačič & Mojca Indihar Štemberger. (2015) Critical success factors for different stages of business process management adoption – a case study. Economic Research-Ekonomska Istraživanja 28:1, pages 243-258.
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Saša Baškarada & Andy Koronios. (2014) A Critical Success Factor Framework for Information Quality Management. Information Systems Management 31:4, pages 276-295.
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William Yeoh, Gregory Richards & Shan Wang. (2014) Benefits and Barriers to Corporate Performance Management Systems. Journal of Computer Information Systems 55:1, pages 105-116.
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Christine Lundberg & Peter Fredman. (2012) Success factors and constraints among nature-based tourism entrepreneurs. Current Issues in Tourism 15:7, pages 649-671.
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Ronaldo Bernardo Junior & Silvia Ines Dallavalle de Padua. (2023) Toward agile Business Process Management: Description of concepts and a proposed definition. Knowledge and Process Management 30:1, pages 14-32.
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Danica Bakotic & Ante Krnic. (2017) Exploring the relationship between business process improvement and employees’ behavior. Journal of Organizational Change Management 30:7, pages 1044-1062.
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Karin Hartl, Olaf Jacob, Friedrich Lien Mbep, Adheesh Budree & Louis Fourie. (2016) The Impact of Business Intelligence on Corporate Performance Management. The Impact of Business Intelligence on Corporate Performance Management.
Riaz Ahmed, Noor Azmi Bin Mohamad & Muhammad Shakil Ahmad. (2014) Effect of multidimensional top management support on project success: an empirical investigation. Quality & Quantity 50:1, pages 151-176.
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Teija Aarnio. (2015) The Strengthened Business Process Matrix - A Novel Approach for Guided Continuous Improvement at Service-Oriented SMEs. Knowledge and Process Management 22:3, pages 180-190.
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Patti Brooks, Omar El-Gayar & Surendra Sarnikar. (2015) A framework for developing a domain specific business intelligence maturity model: Application to healthcare. International Journal of Information Management 35:3, pages 337-345.
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Wai Peng Wong, Noor Hazlina Ahmad, Aizzat Mohd. Nasurdin & Marini Nurbanum Mohamad. (2013) The impact of external environmental on business process management and organizational performance. Service Business 8:4, pages 559-586.
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Arijit Sikdar & Jayashree Payyazhi. (2014) A process model of managing organizational change during business process redesign. Business Process Management Journal 20:6, pages 971-998.
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Jan vom Brocke, Theresa Schmiedel, Jan Recker, Peter Trkman, Willem Mertens & Stijn Viaene. (2014) Ten principles of good business process management. Business Process Management Journal 20:4, pages 530-548.
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Marini Nurbanum, Aizzat Mohd. Nasurdin, Noor Hazlina Ahmad & Wai Peng Wong. (2013) What affects the extent of business process management implementation? An empirical study of Malaysia’s manufacturing organizations. Operations Management Research 6:3-4, pages 91-104.
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Chunguang Bai & Joseph Sarkis. (2013) A grey-based DEMATEL model for evaluating business process management critical success factors. International Journal of Production Economics 146:1, pages 281-292.
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Hakan P. Sundberg. (2013) Process based archival descriptions – organizational and process challenges. Business Process Management Journal 19:5, pages 783-798.
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Josef Blasini & Susanne Leist. (2013) Success factors in process performance management. Business Process Management Journal 19:3, pages 477-495.
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Adam Hill, Thilini Ariyachandra & Mark Frolick. 2013. Principles and Applications of Business Intelligence Research. Principles and Applications of Business Intelligence Research 230 240 .
Josef Blasini & Susanne Leist. (2013) Success Factors in Process Performance Management for Services -- Insights from a Multiple-Case Study. Success Factors in Process Performance Management for Services -- Insights from a Multiple-Case Study.
Angela Perego. 2012. Measuring Organizational Information Systems Success. Measuring Organizational Information Systems Success 385 402 .
Heikki Lempinen. 2012. Nordic Contributions in IS Research. Nordic Contributions in IS Research 109 130 .
Adam Hill, Thilini Ariyachandra & Mark Frolick. (2011) 10 Principles to Ensure Your Data Warehouse Implementation is a Failure. International Journal of Business Intelligence Research 2:2, pages 37-47.
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Ljubica Glavan. (2011) Understanding Process Performance Measurement Systems. BSRJ 2:2, pages 25-38.
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Peter Trkman. (2010) The critical success factors of business process management. International Journal of Information Management 30:2, pages 125-134.
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C.J. (Neels) Kruger & Roy D. Johnson. (2010) Information management as an enabler of knowledge management maturity: A South African perspective. International Journal of Information Management 30:1, pages 57-67.
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Leida Chen. (2010) Business–IT alignment maturity of companies in China. Information & Management 47:1, pages 9-16.
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P. J. HARNETT, N. BOWLES & A. COUGHLAN. (2009) Refocusing acute psychiatry, performance management, standards and accountability, a new context for mental health nursing. Journal of Psychiatric and Mental Health Nursing 16:5, pages 434-439.
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Ayomide Awoyemi. (2022) Rethinking Performance Management Strategies in the New World of Work. SSRN Electronic Journal.
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Arvind Ashta. (2010) MIS Software for the Microfinance Market: An Analysis. SSRN Electronic Journal.
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