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Information Systems Management Volume 26, 2009 - Issue 2
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Themed Articles: ICT Governance, Strategic Alignment and Service Management

Creating Better Governance of Offshore Services

Judith C. Simon University of Memphis, Memphis, TN, USACorrespondence[email protected]
,
Robin S. Poston University of Memphis, Memphis, TN, USA
&
Bill Kettinger University of Memphis, Memphis, TN, USA
Pages 110-122 | Published online: 15 Apr 2009

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Read on this site (3)

Jonathan Whitaker, M.S. Krishnan, Claes Fornell & Forrest Morgeson. (2020) How Does Customer Service Offshoring Impact Customer Satisfaction?. Journal of Computer Information Systems 60:6, pages 569-582.
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Anju Mehta & Nikhil Mehta. (2017) Moving Toward an Integrated Framework of Offshore Information Technology Outsourcing Success. Journal of Global Information Technology Management 20:3, pages 171-194.
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Rajesh Mirani. (2014) In Pursuit of Institutional Legitimation: Structuration of an Offshoring Decision. Journal of Information Technology Case and Application Research 16:2, pages 70-90.
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Articles from other publishers (10)

Aini Aman, Suzana Muhamad Said & Omkar Dastane. (2022) Unraveling Governance Issues in Global Sourcing of Accounting Services. International Journal of Asian Business and Information Management 13:1, pages 1-16.
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Anshul Rani, Deepti Mishra & Aida Omerovic. 2022. Innovations in Smart Cities Applications Volume 5. Innovations in Smart Cities Applications Volume 5 379 391 .
Ingi Runar Edvardsson & Susanne Durst. 2020. Methodologies and Outcomes of Engineering and Technological Pedagogy. Methodologies and Outcomes of Engineering and Technological Pedagogy 28 49 .
Nathalie Mitev & François-Xavier De Vaujany. 2016. Enacting Research Methods in Information Systems: Volume 1. Enacting Research Methods in Information Systems: Volume 1 235 266 .
Yong Un Ban, Hye Mi Woo, Kyung Min Han & Jong In Baek. (2013) Building an Integrated Governance Model and Finding Management Measures for Nonpoint Source Pollution in Watershed Management of Korea. Environmental Engineering Research 18:3, pages 199-208.
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Reyes Gonzalez, Juan Llopis & Jose Gasco. (2013) Information systems offshore outsourcing: managerial conclusions from academic research. International Entrepreneurship and Management Journal 9:2, pages 229-259.
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Nathalie Mitev & François-Xavier De Vaujany. (2012) Seizing the Opportunity: Towards a Historiography of Information Systems. Journal of Information Technology 27:2, pages 110-124.
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Somnath Lahiri, Ben L. Kedia & Debmalya Mukherjee. (2012) The impact of management capability on the resource?performance linkage: Examining Indian outsourcing providers. Journal of World Business 47:1, pages 145-155.
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Senem Guney & Anthony M. Cresswell. (2010) IT Governance As Organizing: Playing the Game. IT Governance As Organizing: Playing the Game.
Jonathan Whitaker, Mayuram S. Krishnan & Claes Fornell. (2008) Does Offshoring Impact Customer Satisfaction?. SSRN Electronic Journal.
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