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Information Systems Management Volume 26, 2009 - Issue 2
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Themed Articles: ICT Governance, Strategic Alignment and Service Management

Market Potential for ITSM Graduates: A Survey

Sue Conger University of Dallas, USACorrespondence[email protected]
,
Ramesh Venkataraman Indiana University, USA
,
Alex Hernandez Plexent, Inc., USA
&
Jack Probst Pink Elephant, Inc., USA
Pages 176-181 | Published online: 15 Apr 2009

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Manuel Mora, Jorge Marx Gomez, Paola Yuritzy Reyes-Delgado & Olayele Adelakun. (2022) AN INTEGRATIVE AGILE ITSM FRAMEWORK OF TENETS AND PRACTICES – ITS DESIGN AND EXPLORATORY UTILIZATION. Journal of Organizational Computing and Electronic Commerce 32:2, pages 99-129.
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Aileen Cater-Steel, Michael J. Hine & Gerald Grant. (2010) Embedding IT Service Management in the Academic Curriculum: A Cross-national Comparison. Journal of Global Information Technology Management 13:4, pages 64-92.
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Jon Iden & Lars Langeland. (2010) Setting the Stage for a Successful ITIL Adoption: A Delphi Study of IT Experts in the Norwegian Armed Forces. Information Systems Management 27:2, pages 103-112.
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Articles from other publishers (6)

Abba Suganda Girsang, Yohan Kuncoro, Melva Hermayanty Saragih & Ahmad Nurul Fajar. (2018) Implementation helpdesk system using information technology infrastructure library framework on software company. IOP Conference Series: Materials Science and Engineering 420, pages 012106.
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Karin Ana Melendez-Llave & Abraham Eliseo Dávila-Ramón. (2018) Problemas en la adopción de modelos de gestión de servicios de tecnologías de información. Una revisión sistemática de la literatura. DYNA 85:204, pages 215-222.
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G. Chin, Y. Benslimane & Z. Yang. (2017) Examining the application of standards for information technology service management practice: An empirical study. Examining the application of standards for information technology service management practice: An empirical study.
Sue Conger. 2012. Systems Approach Applications for Developments in Information Technology. Systems Approach Applications for Developments in Information Technology 66 90 .
Sue Conger. (2011) Software Development Life Cycles and Methodologies. International Journal of Information Technologies and Systems Approach 4:1, pages 1-22.
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David Bernhard Michelsen Graves. (2010) IT Services Management IT Service Inventory. IT Services Management IT Service Inventory.

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