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Ka-Yin Chau, Songbai Liu & Wai-Hung Ip. (2009) Enhancing enterprise information integration using Six Sigma. Total Quality Management & Business Excellence 20:5, pages 537-546.
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Terry L. Fox, C. Stephen Guynes, Victor R. Prybutok & John Windsor. (1999) Maintaining Quality in Information Systems. Journal of Computer Information Systems 40:1, pages 76-80.
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KL Yung, AWH Ip & DCK Chan. (1998) A mechanism for the integration of TQM and MRPII. Computer Integrated Manufacturing Systems 11:4, pages 291-296.
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Narender K. Ramarapu, Mark N. Frolick, Ronald B. Wilkes & James C. Wetherbe. (2007) The Emergence of Hypertext and Problem Solving: An Experimental Investigation of Accessing and Using Information from Linear versus Nonlinear Systems*. Decision Sciences 28:4, pages 825-849.
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