Citations (37)
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Sang Yeal Lee & Julia Fraustino. (2023) How to tell the crisis: effects of stealing thunder by self-disclosing corporate violations. Journal of Marketing Communications 0:0, pages 1-21.
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Paolo Antonetti & Carmen Valor. (2021) A theorisation of discrete emotion spillovers: an empirical test for anger. Journal of Marketing Management 37:7-8, pages 599-625.
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Jens Seiffert-Brockmann. (2018) Evolutionary Psychology: A Framework for Strategic Communication Research. International Journal of Strategic Communication 12:4, pages 417-432.
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Giacomo Gistri, Matteo Corciolani & Stefano Pace. (2018) The interaction effect between brand identification and personal crisis relevance on consumers’ emotional reactions to a fashion brand crisis. Journal of Global Fashion Marketing 9:3, pages 252-269.
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Yan Jin, Julia Daisy Fraustino & Brooke Fisher Liu. (2016) The Scared, the Outraged, and the Anxious: How Crisis Emotions, Involvement, and Demographics Predict Publics’ Conative Coping. International Journal of Strategic Communication 10:4, pages 289-308.
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Samantha J. Dodson, Rachael D. Goodwin, Jesse Graham & Kristina A. Diekmann. (2023) Moral Foundations, Himpathy, and Punishment Following Organizational Sexual Misconduct Allegations. Organization Science.
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Lujun Su, Lin Pan & Yinghua Huang. (2023) How does destination crisis event type impact tourist emotion and forgiveness? The moderating role of destination crisis history. Tourism Management 94, pages 104636.
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Shu-Chu Sarrina Li, Shih-Yu Lo, Tai-Yee Wu & Te-Lin Chen. (2022) Information Seeking and Processing during the Outbreak of COVID-19 in Taiwan: Examining the Effects of Emotions and Informational Subjective Norms. International Journal of Environmental Research and Public Health 19:15, pages 9532.
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Michael J. Wynes. (2021) “Just Say You’re Sorry”: Avoidance and Revenge Behavior in Response to Organizations Apologizing for Fraud. Journal of Business Ethics 178:1, pages 129-151.
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Mengqi Monica Zhan & Xinyan Zhao. (2021) How Stakeholders React to Issues with Risk Implications: Extending a Relational Perspective of Issues Management. Journal of Contingencies and Crisis Management 29:4, pages 385-398.
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Audra Diers-Lawson, Amelia Symons & Cheng Zeng. (2021) Building crisis capacity with data breaches: the role of stakeholder relationship management and strategic communication. Corporate Communications: An International Journal 26:4, pages 675-699.
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Paolo Antonetti & Ilaria Baghi. (2019) When Blame-Giving Crisis Communications are Persuasive: A Dual-Influence Model and Its Boundary Conditions. Journal of Business Ethics 172:1, pages 59-78.
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Bich Ngoc Do & Tuan Phong Nham. (2021) BRAND CRISIS RESPONSE STRATEGIES: A TYPOLOGIES CONTINUUM. Business: Theory and Practice 22:1, pages 146-158.
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Engin ÇELEBİ. (2020) Sosyal Medya Ve Krizde İletişim(sizlik): GSM Operatörlerinin Yaşadığı Şebeke Krizi Üzerine Bir AraştırmaSocial Media And (Non)Communication In Crisis: A Research On The Network Crisis Of GSM Operators. Akdeniz Üniversitesi İletişim Fakültesi Dergisi:34, pages 141-158.
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Jaywant Singh, Benedetta Crisafulli, La Toya Quamina & Melanie Tao Xue. (2020) ‘To trust or not to trust’: The impact of social media influencers on the reputation of corporate brands in crisis. Journal of Business Research 119, pages 464-480.
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Yang Cheng, Hongmei Shen & Qiaolei Jiang. (2020) Corporate dialogue in crises of China: Examining dialogic strategies and communicative outcomes in a child abuse scandal. Public Relations Review 46:1, pages 101816.
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Xiaochen Angela Zhang & Ronen Shay. (2018) An Examination of Antecedents to Perceived Community Resilience in Disaster Postcrisis Communication. Journalism & Mass Communication Quarterly 96:1, pages 264-287.
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Yijing Wang & Louisa Wanjek. (2018) How to Fix a Lie? The Formation of Volkswagen’s Post-crisis Reputation Among the German Public. Corporate Reputation Review 21:2, pages 84-100.
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Angie Chung & Hua Jiang. (2017) Handling negative publicity. Journal of Communication Management 21:3, pages 267-286.
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Engin ÇELEBİ. (2017) İLİŞKİSEL MEMNUNİYETİN KRİZ İLETİŞİM STRATEJİLERİ ÜZERİNE ETKİSİ. Erciyes İletişim Dergisi 5:2, pages 348-364.
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Jeesun Kim & Yan Jin. (2016) Understanding emotionally involved publics. Corporate Communications: An International Journal 21:4, pages 465-482.
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Britt Foget Johansen, Winni Johansen & Nina M. Weckesser. (2016) Emotional stakeholders as “crisis communicators” in social media. Corporate Communications: An International Journal 21:3, pages 289-308.
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Sang Yeal Lee. (2016) Weathering the crisis: Effects of stealing thunder in crisis communication. Public Relations Review 42:2, pages 336-344.
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