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Articles

A Framework for Organizational Quality Culture

Pages 7-25 | Published online: 21 Feb 2018

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Kristina Zgodavova, Oto Hudec & Pavol Palfy. (2017) Culture of quality: insight into foreign organisations in Slovakia. Total Quality Management & Business Excellence 28:9-10, pages 1054-1075.
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Luís Pimentel & Maria João Major. (2014) Quality management and a balanced scorecard as supporting frameworks for a new management model and organisational change. Total Quality Management & Business Excellence 25:7-8, pages 763-775.
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Damjan Maletič, Matjaž Maletič & Boštjan Gomišček. (2014) The impact of quality management orientation on maintenance performance. International Journal of Production Research 52:6, pages 1744-1754.
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Jaakko Kujala & Paul Ullrank. (2004) Total Quality Management as a Cultural Phenomenon. Quality Management Journal 11:4, pages 43-55.
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W. Brady Boggs. (2004) TQM and Organizational Culture: A Case Study. Quality Management Journal 11:2, pages 42-52.
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