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Articles

Insights From the Baldrige Award Item-Level Blinded Applicant Scoring Data

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Saad Ghafoor, Nigel P. Grigg, Sanjay Mathrani & Robin Mann. (2022) A bibliometric and thematic review of business excellence journal papers from 1990 to 2020. Total Quality Management & Business Excellence 33:3-4, pages 355-387.
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Amy Kirkegaard, Lana Mitchell, Lauren Ball & Lauren T. Williams. (2022) Developing the EQUIPED approach to quality management using multi‐grounded theory. Nutrition & Dietetics 80:3, pages 273-283.
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Luísa Karam de Mattos, Alexandre Marino Costa, Rafael Pereira OCampo Moré & Leonardo Flach. (2022) Modelo Baldrige aplicado à gestão universitária. Revista de Gestão e Secretariado 13:3, pages 577-592.
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Jason Miller & Mahour Mellat Parast. (2019) Learning by Applying: The Case of the Malcolm Baldrige National Quality Award. IEEE Transactions on Engineering Management 66:3, pages 337-353.
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Feng Mai, Matthew W. Ford & James R. Evans. (2018) An empirical investigation of the Baldrige framework using applicant scoring data. International Journal of Quality & Reliability Management 35:8, pages 1599-1616.
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John R. Griffith. (2015) Understanding High-Reliability Organizations: Are Baldrige Recipients Models?. Journal of Healthcare Management 60:1, pages 44-61.
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Bernhard Hitpass Heyl. (2014) Literature Survey on Business Model-Based Integration of Business and Process Architecture. Literature Survey on Business Model-Based Integration of Business and Process Architecture.

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