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Quality Management Journal Volume 21, 2014 - Issue 3
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Articles

Identifying Critical Factors That Predict Quality Management Program Success: Data Mining Analysis of Baldrige Award Data

Mark R. JonesThe Sunyata Group and Saybrook UniversityView further author information
Pages 49-61 | Published online: 21 Nov 2017

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Yuchen Wang, Xianghui Peng & Victor Prybutok. (2022) The importance of information technology to organizational results within the Baldrige award. Quality Management Journal 29:1, pages 3-17.
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Mahour Mellat Parast. (2022) An examination of antecedents and performance outcomes of corporate social responsibility: evidence from the petroleum industry. International Studies of Management & Organization 52:1, pages 63-82.
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Saad Ghafoor, Robin Stephen Mann & Nigel Grigg. (2021) The strengths and opportunities for improvement of the Baldrige Performance Excellence Program. Quality Management Journal 28:3, pages 128-144.
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Louis W. Fry, John R. Latham, Sharon K. Clinebell & Keiko Krahnke. (2017) Spiritual leadership as a model for performance excellence: a study of Baldrige award recipients. Journal of Management, Spirituality & Religion 14:1, pages 22-47.
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Articles from other publishers (12)

Luísa Karam de Mattos, Alexandre Marino Costa, Rafael Pereira OCampo Moré & Leonardo Flach. (2022) Modelo Baldrige aplicado à gestão universitária. Revista de Gestão e Secretariado 13:3, pages 577-592.
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Elif Haktanır. (2020) Interval valued Pythagorean fuzzy aggregation operators based Malcolm Baldrige National Quality Award assessment. Journal of Intelligent & Fuzzy Systems 39:5, pages 6431-6441.
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Alireza Shokri. (2019) Investigating the view of quality management success factors amongst future early career operations leaders. International Journal of Quality and Service Sciences 11:4, pages 487-503.
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Jason Miller & Mahour Mellat Parast. (2019) Learning by Applying: The Case of the Malcolm Baldrige National Quality Award. IEEE Transactions on Engineering Management 66:3, pages 337-353.
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Alireza Shokri & Farhad Nabhani. (2019) Quality management vision of future early career operations managers. International Journal of Quality & Reliability Management 36:2, pages 162-185.
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. 2019. Data Science for Business and Decision Making. Data Science for Business and Decision Making 1195 1214 .
N Matondang, T Alda & H Nasution. (2018) Model development based on baldrige excellence framework criteria in palm oil factory. Journal of Physics: Conference Series 1116, pages 022025.
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Feng Mai, Matthew W. Ford & James R. Evans. (2018) An empirical investigation of the Baldrige framework using applicant scoring data. International Journal of Quality & Reliability Management 35:8, pages 1599-1616.
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Loukas K. Tsironis. (2018) Quality improvement calls data mining: the case of the seven new quality tools. Benchmarking: An International Journal 25:1, pages 47-75.
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André de Waal. (2017) Evaluating High Performance the Evidence-Based Way: The Case of the Swagelok Transformers. SAGE Open 7:4, pages 215824401773680.
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D. H. Stamatis. 2015. Quality Assurance. Quality Assurance 94 105 .
D. H. Stamatis. 2015. Quality Assurance. Quality Assurance 64 71 .

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