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Journal of Health Communication
International Perspectives
Volume 20, 2015 - Issue 7
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ARTICLES

The Relation Between Having a Usual Source of Care and Ratings of Care Quality: Does Patient-Centered Communication Play a Role?

Lila J. Finney RuttenRobert D. and Patricia E. Kern Center for the Science of Healthcare Delivery, Mayo Clinic, Rochester, Minnesota, USACorrespondence[email protected]
,
Amenah A. AgunwambaRobert D. and Patricia E. Kern Center for the Science of Healthcare Delivery, Mayo Clinic, Rochester, Minnesota, USA
,
Ellen BeckjordUniversity of Pittsburgh Medical Center, Health Plan, Insurance Services Division, University of Pittsburgh, Pittsburgh, Pennsylvania, USA
,
Bradford W. HesseDivision of Cancer Control and Population Science, National Cancer Institute, Bethesda, Maryland, USA
,
Richard P. MoserDivision of Cancer Control and Population Science, National Cancer Institute, Bethesda, Maryland, USA
&
Neeraj K. AroraPatient Centered Outcomes Research Institute, Washington, DC, USA
Pages 759-765 | Published online: 26 May 2015

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Safa Elkefi. (2023) Access and usage of mobile health (mHealth) for communication, health monitoring, and decision-making among patients with multiple chronic diseases (comorbidities). IISE Transactions on Healthcare Systems Engineering 0:0, pages 1-14.
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Piper Liping Liu & Shaohai Jiang. (2021) Patient-Centered Communication Mediates the Relationship between Health Information Acquisition and Patient Trust in Physicians: A Five-Year Comparison in China. Health Communication 36:2, pages 207-216.
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A. Bhoomadevi, M. Ganesh & N. Panchanatham. (2021) Improving the healthcare using perception of health professional and patients: Need to develop a patients centered structural equation model. International Journal of Healthcare Management 14:1, pages 42-49.
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Neha Trivedi, Richard P. Moser, Erica S. Breslau & Wen-Ying Sylvia Chou. (2021) Predictors of Patient-Centered Communication among U.S. Adults: Analysis of the 2017-2018 Health Information National Trends Survey (HINTS). Journal of Health Communication 26:1, pages 57-64.
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Hyehyun Hong & Hyun Jee Oh. (2020) The Effects of Patient-Centered Communication: Exploring the Mediating Role of Trust in Healthcare Providers. Health Communication 35:4, pages 502-511.
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Shaohai Jiang. (2019) Pathways Linking Patient-Centered Communication to Health Improvement: A Longitudinal Study in China. Journal of Health Communication 24:2, pages 156-164.
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Asos Mahmood, Kavita Mosalpuria, David K. Wyant & Soumitra S. Bhuyan. (2019) Association between Having a Regular Health Provider and Access to Services Linked to Electronic Health Records. Hospital Topics 97:1, pages 1-10.
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Shaohai Jiang. (2017) Pathway Linking Patient-Centered Communication to Emotional Well-Being: Taking into Account Patient Satisfaction and Emotion Management. Journal of Health Communication 22:3, pages 234-242.
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Iete Schrooten & Menno D. T. de Jong. (2017) If You Could Read My Mind: The Role of Healthcare Providers’ Empathic and Communicative Competencies in Clients’ Satisfaction with Consultations. Health Communication 32:1, pages 111-118.
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Articles from other publishers (28)

Takuya Aoki & Masato Matsushima. (2023) Factors associated with the status of usual source of care during the COVID-19 pandemic: a nationwide survey in Japan. BMC Primary Care 24:1.
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Lisa McKeown, Y.A. Hong, Gary L. Kreps & Hong Xue. (2023) Trends and differences in perceptions of patient-centered communication among adults in the US. Patient Education and Counseling 106, pages 128-134.
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Lukas Glos & Luis M. Pinet-Peralta. (2021) The influence of institutional factors on patient–provider communication and interactions in the U.S. healthcare system. Journal of Public Health 31:1, pages 123-134.
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Helena Tufvesson Stiller, Rasmus Mikiver, Srinivas Uppugunduri & Marcus Schmitt-Egenolf. (2022) Perception of information to Swedish melanoma patients in routine clinical practice – a cross-sectional survey. BMC Cancer 22:1.
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Shuo Wu, Xiaomei Zhang, Pianzhou Chen, Heng Lai, Yingchun Wu, Ben-Chang Shia, Ming-Chih Chen, Linglong Ye & Lei Qin. (2022) Identifying the Predictors of Patient-Centered Communication by Machine Learning Methods. Processes 10:12, pages 2484.
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Sasha A. Fleary, Patrece L. Joseph, Pauline B. Dimaano & Ailish Dougherty. (2022) It’s Just the Fact It’s Against Us: The Role of Social Determinants of Health in Young Children’s Caregivers’ Preventive Health Behaviors. Journal of Prevention and Health Promotion 3:3, pages 300-326.
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Kyle J. Baumann & Tilahun Adera. (2022) Sociodemographic Characteristics and Inadequate Usual Sources of Healthcare in a National Sample of US Refugees. International Journal of Environmental Research and Public Health 19:12, pages 7234.
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Tao Qian. (2022) Evaluation of the Effect of Refined Nursing Intervention on Coronary CT Imaging Microscopy. Scanning 2022, pages 1-6.
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Paige Nong, Alicia Williamson, Denise Anthony, Jodyn Platt & Sharon Kardia. (2022) Discrimination, trust, and withholding information from providers: Implications for missing data and inequity. SSM - Population Health 18, pages 101092.
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Jane L. Snowdon, Sasha E. Ballen, Daniel Gruen, Thomas A. Gagliardi, Judy George, Yoonyoung Park, Issa Sylla, Bedda Rosario, George Kim, Ching-Hua Chen & Marion Ball. 2022. Personal Health Informatics. Personal Health Informatics 25 47 .
María del Carmen Giménez-Espert, Sandra Maldonado, Daniel Pinazo & Vicente Prado-Gascó. (2021) Adaptation and Validation of the Spanish Version of the Instrument to Evaluate Nurses’ Attitudes Toward Communication With the Patient for Nursing Students. Frontiers in Psychology 12.
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Sophia D. Arabadjis & Erin E. Sullivan. (2020) Data and HIT systems in primary care settings: an analysis of perceptions and use. Journal of Health Organization and Management 35:4, pages 425-442.
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Alessandro Stefanini, Davide Aloini, Peter Gloor & Federica Pochiero. (2021) Patient satisfaction in emergency department: Unveiling complex interactions by wearable sensors. Journal of Business Research 129, pages 600-611.
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Lianshan Zhang & Shaohai Jiang. (2021) Linking health information seeking to patient-centered communication and healthy lifestyles: an exploratory study in China. Health Education Research 36:2, pages 248-260.
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Ujin Lee, Heeseung Choi & Yeseul Jeon. (2021) Nursing Students’ Experiences with Computer Simulation-Based Communication Education. International Journal of Environmental Research and Public Health 18:6, pages 3108.
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Tiffany B Kindratt, Folefac Atem, Florence J Dallo, Marlyn Allicock & Bijal A Balasubramanian. (2020) The Influence of Patient–Provider Communication on Cancer Screening. Journal of Patient Experience 7:6, pages 1648-1657.
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Li Zhang, Jinghua Li, Tianjiao Ma, Ruijie Zhang & Qian Zhang. (2020) Usual source of care and experiences with primary care among community health service centre patients in Changchun, China: A cross‐sectional survey. Health & Social Care in the Community 28:6, pages 1979-1988.
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Melanie Sloan, Felix Naughton, Rupert Harwood, Elliott Lever, David D’Cruz, Stephen Sutton, Chanpreet Walia, Paul Howard & Caroline Gordon. (2020) Is it me? The impact of patient–physician interactions on lupus patients’ psychological well-being, cognition and health-care-seeking behaviour. Rheumatology Advances in Practice 4:2.
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Carmen G. Loiselle. (2019) Cancer information-seeking preferences linked to distinct patient experiences and differential satisfaction with cancer care. Patient Education and Counseling 102:6, pages 1187-1193.
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Nak-Jin Sung & Jae-Ho Lee. (2019) Association between Types of Usual Source of Care and User Perception of Overall Health Care Service Quality in Korea. Korean Journal of Family Medicine 40:3, pages 143-150.
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Michelle L. Stransky & Amanda Reichard. (2019) Provider continuity and reasons for not having a provider among persons with and without disabilities. Disability and Health Journal 12:1, pages 131-136.
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Alessandro Stefanini, Davide Aloini, Peter Gloor & Federica Pochiero. 2019. Business Process Management Workshops. Business Process Management Workshops 326 337 .
Megan C. Roberts, Rebecca A. Ferrer, Katharine A. Rendle, Sarah C. Kobrin, Stephen H. Taplin, Bradford W. Hesse & William M.P. Klein. (2018) Lay Beliefs About the Accuracy and Value of Cancer Screening. American Journal of Preventive Medicine 54:5, pages 699-703.
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Michelle L. Stransky. (2017) Two-Year Stability and Change in Access to and Reasons for Lacking a Usual Source of Care Among Working-Age US Adults. Public Health Reports 132:6, pages 660-668.
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Jun Xiang & Samantha J. Stanley. (2017) From online to offline: Exploring the role of e-health consumption, patient involvement, and patient-centered communication on perceptions of health care quality. Computers in Human Behavior 70, pages 446-452.
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Sandi Cleveland Phibbs, Jennifer Faith & Sheryl Thorburn. (2016) Patient-centred communication and provider avoidance: Does body mass index modify the relationship?. Health Education Journal 76:1, pages 120-127.
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Cheryl Rathert, Jessica N. Mittler, Sudeep Banerjee & Jennifer McDaniel. (2017) Patient-centered communication in the era of electronic health records: What does the evidence say?. Patient Education and Counseling 100:1, pages 50-64.
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Danielle Blanch-Hartigan, Neetu Chawla, Richard P. Moser, Lila J. Finney Rutten, Bradford W. Hesse & Neeraj K. Arora. (2016) Trends in cancer survivors’ experience of patient-centered communication: results from the Health Information National Trends Survey (HINTS). Journal of Cancer Survivorship 10:6, pages 1067-1077.
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