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Articles

Reducing Competitive Research Shopping With Cross-Channel Delivery

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Daniel Brylla & Gianfranco Walsh. (2022) When Faster Online Delivery Backfires: Examining the Negative Consequences of Split Deliveries. International Journal of Electronic Commerce 26:4, pages 497-525.
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Bernhard Swoboda & Nils Fränzel. (2022) Links and effects of channel integration in the prepurchase and purchase stages of omnichannel retailers. International Journal of Electronic Commerce 26:3, pages 331-354.
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Chris Lazaris, Panagiotis Sarantopoulos, Adam Vrechopoulos & Georgios Doukidis. (2021) Effects of Increased Omnichannel Integration on Customer Satisfaction and Loyalty Intentions. International Journal of Electronic Commerce 25:4, pages 440-468.
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Fenghua Wang, Mohan Wang, Yujie Zheng, Jia Jin & Yu Pan. (2021) Consumer Vigilance and Choice Overload in Online Shopping. International Journal of Electronic Commerce 25:3, pages 364-390.
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Xueqin Wang, Kum Fai Yuen, Chee-Chong Teo & Yiik Diew Wong. (2021) Online Consumers’ Satisfaction in Self-Collection: Value Co-Creation from the Service Fairness Perspective. International Journal of Electronic Commerce 25:2, pages 230-260.
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Seung Yoon Lee, Yoonseock Son & Wonseok Oh. (2021) Effectiveness of Integrated Offline-and-Online Promotions in Omnichannel Targeting: A Randomized Field Experiment. Journal of Management Information Systems 38:2, pages 484-516.
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Jong Min Kim, Jeongsoo Han & Mina Jun. (2020) Differences in Mobile and Nonmobile Reviews: The Role of Perceived Costs in Review-Posting. International Journal of Electronic Commerce 24:4, pages 450-473.
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