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Original Articles

Developing Skype-Based Reference Services

Pages 147-165 | Published online: 11 Oct 2008

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (6)

Sherry M. Mohr, Amanda Ziegler, Tara J. Lehan & John Wengel. (2022) The Road Less Traveled: Assessing the Impact of Virtual Research Consultations on Online Doctoral Student Persistence. Internet Reference Services Quarterly 26:3, pages 169-181.
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Russell Michalak & Monica D. T. Rysavy. (2021) Keeping Library Staff Safe: Using Zoom TVs to Bridge the Gap Between In-Person and Virtual Service Consultations During COVID-19. Journal of Library Administration 61:5, pages 588-596.
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Nestor L. Osorio & Alissa Droog. (2021) Exploring the Impact of the Pandemic on Reference and Research Services: A Literature Review. New Review of Academic Librarianship 27:3, pages 280-300.
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Carmen Cole & Victoria Raish. (2020) Serving the Need: Engaging in Virtual Video Reference with Students. Journal of Library & Information Services in Distance Learning 14:3-4, pages 182-193.
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FredD. Barnhart & JeannetteE. Pierce. (2012) Becoming Mobile: Reference in the Ubiquitous Library. Journal of Library Administration 52:6-7, pages 559-570.
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FredD. Barnhart & JeannetteE. Pierce. (2011) Becoming Mobile: Reference in the Ubiquitous Library. Journal of Library Administration 51:3, pages 279-290.
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Articles from other publishers (5)

Lianda Coetzer & Patrick Mapulanga. (2020) Delivering equitable distance library services to off-campus users at the University of the Free State in South Africa. Global Knowledge, Memory and Communication 70:1/2, pages 94-113.
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Michael Perini. 2016. The Academic Librarian as Blended Professional. The Academic Librarian as Blended Professional 65 91 .
Heather Nicholson & Nicole Eva. (2011) Information literacy instruction for satellite university students. Reference Services Review 39:3, pages 497-513.
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Joe Rubleske, Michelle Kaarst-Brown & Tracy Strobel. (2010) How do public library administrators generate and evaluate ideas for new services? A proposed model based on evidence from Cuyahoga County Public Library. Proceedings of the American Society for Information Science and Technology 47:1, pages 1-6.
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Sarah Faye Cohen & Andy Burkhardt. (2010) Even an ocean away: developing Skype‐based reference for students studying abroad. Reference Services Review 38:2, pages 264-273.
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