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Prehospital Emergency Care Volume 4, 2000 - Issue 3
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FOCUS ON DISPATCH

T HE L AY P UBLIC ' S E XPECTATIONS OF P REARRIVAL I NSTRUCTIONS W HEN D IALING 9-1-1

Anthony J. Billittier Department of Emergency Medicine, School of Medicine and Biomedical Sciences, State University of New York at Buffalo (AJB, BL, WT, JL), Buffalo, New York; and the Center for Transportation Injury Research (AJB, EBL), Buffalo, NY.
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E. Brooke Lerner Department of Emergency Medicine, School of Medicine and Biomedical Sciences, State University of New York at Buffalo (AJB, BL, WT, JL), Buffalo, New York; and the Center for Transportation Injury Research (AJB, EBL), Buffalo, NY.
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William Tucker Department of Emergency Medicine, School of Medicine and Biomedical Sciences, State University of New York at Buffalo (AJB, BL, WT, JL), Buffalo, New York; and the Center for Transportation Injury Research (AJB, EBL), Buffalo, NY.
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Jennifer Lee Department of Emergency Medicine, School of Medicine and Biomedical Sciences, State University of New York at Buffalo (AJB, BL, WT, JL), Buffalo, New York; and the Center for Transportation Injury Research (AJB, EBL), Buffalo, NY.
Pages 234-237 | Published online: 02 Jul 2009

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Stinne Eika Rasmussen, Mette Amalie Nebsbjerg, Katrine Bjørnshave Bomholt, Lise Qvirin Krogh, Kristian Krogh, Jonas Agerlund Povlsen & Bo Løfgren. (2020) Major Differences in the Use of Protocols for Dispatcher-Assisted Cardiopulmonary Resuscitation Among ILCOR Member Countries. Open Access Emergency Medicine 12, pages 67-71.
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Neeraj Badjatia, Nancy Carney, Todd J. Crocco, Mary Elizabeth Fallat, Halim M. A. Hennes, Andrew S. Jagoda, Sarah Jernigan, Peter B. Letarte, E. Brooke Lerner, Thomas M. Moriarty, Peter T. Pons, Scott Sasser, Thomas Scalea, Charles L. Schleien & David W. Wright. (2008) Guidelines for Prehospital Management of Traumatic Brain Injury 2nd Edition. Prehospital Emergency Care 12:sup1, pages S1-S52.
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Bob W. Bailey, Jay M. Scott & Lawrence H. Brown. (2003) P UBLIC S AFETY A NSWERING P OINT R EADINESS FOR W IRELESS E-911 IN N EW Y ORK S TATE. Prehospital Emergency Care 7:2, pages 199-203.
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Articles from other publishers (16)

Alexei A. Birkun. (2022) Dispatcher Telephone Assistance on First Aid: An Important but Unexplored Area for Research. Prehospital and Disaster Medicine, pages 1-2.
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Katie N. Dainty, Brianna Colquitt, Farhan Bhanji, Elizabeth A. Hunt, Tiffany Jefkins, Marion Leary, Joseph P. Ornato, Robert A. Swor & Ashish Panchal. (2022) Understanding the Importance of the Lay Responder Experience in Out-of-Hospital Cardiac Arrest: A Scientific Statement From the American Heart Association. Circulation 145:17.
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Klara Jepsen, Kristina Rooth & Veronica Lindström. (2019) Parents’ experiences of the caring encounter in the ambulance service—A qualitative study. Journal of Clinical Nursing 28:19-20, pages 3660-3668.
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J. Couchot, S. Da Costa Silva, L. Berton, S. Durand, M. Koukabi-Fradelizi & O. Richard. (2018) Modélisation du guidage téléphonique de la réanimation cardiopulmonaire dans l’arrêt cardiorespiratoire extrahospitalier au SAMU 78. Journal Européen des Urgences et de Réanimation 30:1-2, pages 28-33.
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Dan B. Avstreih & Scott D. Weir. 2017. Neurotrauma Management for the Severely Injured Polytrauma Patient. Neurotrauma Management for the Severely Injured Polytrauma Patient 29 44 .
Tonje S. Birkenes, Helge Myklebust, Camilla Hardeland, Jo Kramer-Johansen, Marcus Eng Hock Ong, Sang Do Shin, Micah Panczyk & Bentley J. Bobrow. (2015) HOW to train for telephone-CPR. Trends in Anaesthesia and Critical Care 5:5, pages 124-129.
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Hidetada Fukushima, Masami Imanishi, Taku Iwami, Tadahiko Seki, Yasuyuki Kawai, Kazunobu Norimoto, Yasuyuki Urisono, Michiaki Hata, Kenji Nishio, Keigo Saeki, Norio Kurumatani & Kazuo Okuchi. (2015) Abnormal breathing of sudden cardiac arrest victims described by laypersons and its association with emergency medical service dispatcher-assisted cardiopulmonary resuscitation instruction. Emergency Medicine Journal 32:4, pages 314-317.
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E. Brooke Lerner, Thomas D. Rea, Bentley J. Bobrow, Joe E. AckerIIIIII, Robert A. Berg, Steven C. Brooks, David C. Cone, Marc Gay, Lana M. Gent, Greg Mears, Vinay M. Nadkarni, Robert E. O'Connor, Jerald Potts, Michael R. Sayre, Robert A. Swor & Andrew H. Travers. (2012) Emergency Medical Service Dispatch Cardiopulmonary Resuscitation Prearrival Instructions to Improve Survival From Out-of-Hospital Cardiac Arrest. Circulation 125:4, pages 648-655.
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Fabrice Dami, Vincent Fuchs, Laurent Praz & John-Paul Vader. (2010) Introducing systematic dispatcher-assisted cardiopulmonary resuscitation (telephone-CPR) in a non-Advanced Medical Priority Dispatch System (AMPDS): Implementation process and costs. Resuscitation 81:7, pages 848-852.
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Rishi Ghosh & Paul Pepe. (2009) The critical care cascade: a systems approach. Current Opinion in Critical Care 15:4, pages 279-283.
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Elin Johnsen & Stein Roald Bolle. (2008) TO SEE OR NOT TO SEE—Better dispatcher-assisted CPR with video-calls? A qualitative study based on simulated trials. Resuscitation 78:3, pages 320-326.
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Christian Vaillancourt, Ian G. Stiell & George A. Wells. (2015) Understanding and improving low bystander CPR rates: a systematic review of the literature. CJEM 10:01, pages 51-65.
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Lorenz Ertl & Frank Christ. (2007) Significant improvement of the quality of bystander first aid using an expert system with a mobile multimedia device. Resuscitation 74:2, pages 286-295.
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Lynn P. Roppolo, Paul E. Pepe, Nicole Cimon, Marc Gay, Brett Patterson, Arthur Yancey & Jeff J. Clawson. (2005) Modified cardiopulmonary resuscitation (CPR) instruction protocols for emergency medical dispatchers: rationale and recommendations. Resuscitation 65:2, pages 203-210.
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J.G. Wigginton, L.P. Roppolo & P.E. Pepe. 2005. Yearbook of Intensive Care and Emergency Medicine 2005. Yearbook of Intensive Care and Emergency Medicine 2005 280 289 .
James V. Dunford. (2002) Emergency medical dispatch. Emergency Medicine Clinics of North America 20:4, pages 859-875.
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