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Original Articles

The Impact of Organizational Structure and Supervisory Listening Indicators on Subordinate Support, Trust, Intrinsic Motivation, and Performance

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Pages 84-105 | Published online: 11 May 2012

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (12)

Patrick D. Thelen. (2021) Leadership and Internal Communication: Linking Servant Leadership, Communication Satisfaction, and Employee Advocacy. International Journal of Strategic Communication 15:5, pages 440-462.
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Yufan Sunny Qin & Linjuan Rita Men. (2021) Why does listening matter inside the organization? The impact of internal listening on employee-organization relationships. Journal of Public Relations Research 33:5, pages 365-386.
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Michelle Kirtley Johnston & Kendra Reed. (2017) Listening Environment and the Bottom Line: How a Positive Environment Can Improve Financial Outcomes. International Journal of Listening 31:2, pages 71-79.
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Karina J. Lloyd, Diana Boer, Avraham N. Kluger & Sven C. Voelpel. (2015) Building Trust and Feeling Well: Examining Intraindividual and Interpersonal Outcomes and Underlying Mechanisms of Listening. International Journal of Listening 29:1, pages 12-29.
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AprilR. Trees, Jeff Kerssen-Griep & JonA. Hess. (2009) Earning Influence by Communicating Respect: Facework's Contributions to Effective Instructional Feedback. Communication Education 58:3, pages 397-416.
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Jan Flynn, Tuula-Riitta Valikoski & Jennie Grau. (2008) Listening in the Business Context: Reviewing the State of Research. International Journal of Listening 22:2, pages 141-151.
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RaymondW. Young & CarlM. Cates. (2004) Emotional and Directive Listening in Peer Mentoring. International Journal of Listening 18:1, pages 21-33.
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Jeff Kerssen‐Griep, JonA. Hess & AprilR. Trees. (2003) Sustaining the desire to learn: Dimensions of perceived instructional facework related to student involvement and motivation to learn. Western Journal of Communication 67:4, pages 357-381.
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LynnO. Cooper & Trey Buchanan. (2003) Taking Aim at Good Targets: Inter-rater Agreement of Listening Competency. International Journal of Listening 17:1, pages 88-114.
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JeanneB. Cobb. (2000) Listening within the Social Contexts of Tutoring: Essential Component of the Mentoring Relationship. International Journal of Listening 14:1, pages 94-108.
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LynnO. Cooper & Trey Buchanan. (1999) Interrater agreement in judgments of listening competency: An item‐based analysis of the organizational listening survey . Communication Research Reports 16:1, pages 48-54.
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LynnO. Cooper, DavidR. Seibold & Robert Suchner. (1997) Listening in organizations: An analysis of error structures in models of listening competency. Communication Research Reports 14:3, pages 312-320.
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Articles from other publishers (11)

Avraham N. Kluger, Michal Lehmann, Herman Aguinis, Guy Itzchakov, Galit Gordoni, Jetmir Zyberaj & Cafer Bakaç. (2023) A Meta-analytic Systematic Review and Theory of the Effects of Perceived Listening on Work Outcomes. Journal of Business and Psychology.
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Chitra Khari & Aneet Bali. (2022) Leader mindfulness and employee innovative work behaviour: a mediated moderation model. European Journal of Innovation Management.
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Avraham N. KlugerGuy Itzchakov. (2022) The Power of Listening at Work. Annual Review of Organizational Psychology and Organizational Behavior 9:1, pages 121-146.
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Daniela Goya-Tocchetto, Aaron C. Kay, Heidi Vuletich, Andrew Vonasch & Keith Payne. (2022) The partisan trade-off bias: When political polarization meets policy trade-offs. Journal of Experimental Social Psychology 98, pages 104231.
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Alisha Gupta & Christopher S. Reina. 2022. Leadership After COVID-19. Leadership After COVID-19 269 285 .
Robert D. Costigan & Kyle E. Brink. (2019) Developing Listening and Oral Expression Skills: Pillars of Influential Oral Communication. Journal of Management Education 44:2, pages 129-164.
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Avraham N. Kluger & Michal Lehmann. (2018) Listening first, feedback later. Management Research: Journal of the Iberoamerican Academy of Management 16:4, pages 343-352.
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Karina J. Lloyd, Diana Boer & Sven C. Voelpel. (2015) From Listening to Leading: Toward an Understanding of Supervisor Listening Within the Framework of Leader-Member Exchange Theory. International Journal of Business Communication 54:4, pages 431-451.
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Karina J. Lloyd, Diana Boer, Joshua W. Keller & Sven Voelpel. (2014) Is My Boss Really Listening to Me? The Impact of Perceived Supervisor Listening on Emotional Exhaustion, Turnover Intention, and Organizational Citizenship Behavior. Journal of Business Ethics 130:3, pages 509-524.
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E.S. Ralston & S.A. Chadwick. (2010) An empirical exploration of the dimensionality of inter‐employee trust in police organizations. Policing: An International Journal of Police Strategies & Management 33:3, pages 431-451.
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Lynn O. Cooper. (2016) Listening Competency in the Workplace: A Model for Training. Business Communication Quarterly 60:4, pages 75-84.
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