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Lassi Rikkonen, Pekka Isotalus & Hiski Haukkala. (2023) Listening in a Masspersonal Context: Examining Professional Diplomats’ Interaction Involvement on Twitter. International Journal of Listening 37:3, pages 185-198.
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Marielle Justine C. Sumilong. (2023) Exploring the active-empathic listening behaviors of the Quezon City local government social media at the time of the pandemic. Media Asia 0:0, pages 1-20.
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Taina Erkkila & Vilma Luoma-aho. (2023) Maturity in leaps and bounds – organisational listening for customer engagement. Journal of Marketing Communications 29:2, pages 179-190.
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Surabhi Sahay. (2023) ORGANIZATIONAL LISTENING DURING ORGANIZATIONAL CHANGE: PERSPECTIVES OF EMPLOYEES AND EXECUTIVES. International Journal of Listening 37:1, pages 12-25.
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Stefania Manca. (2022) Digital Holocaust memory on social media: how Italian Holocaust museums and memorials use digital ecosystems for educational and remembrance practice. International Journal of Heritage Studies 28:10, pages 1152-1179.
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Christopher C. Gearhart & Sarah K. Maben. (2021) Active and Empathic Listening in Social Media: What do Stakeholders Really Expect. International Journal of Listening 35:3, pages 166-187.
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David Randall Brandt. (2020) The Current State of Corporate Voice of the Consumer Programs: A Study of Organizational Listening Practices and Effectiveness. International Journal of Listening 34:3, pages 156-177.
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Laura L. Lemon. (2019) The employee experience: how employees make meaning of employee engagement. Journal of Public Relations Research 31:5-6, pages 176-199.
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