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International Journal of Listening Volume 35, 2021 - Issue 3
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Articles

Active and Empathic Listening in Social Media: What do Stakeholders Really Expect

Christopher C. GearhartDepartment of Communication Studies, Tarleton State UniversityCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0002-4261-9202
ORCID Icon &
Sarah K. MabenDepartment of Communication Studies, Tarleton State UniversityORCID Iconhttps://orcid.org/0000-0001-5739-4360
ORCID Icon
Pages 166-187 | Published online: 24 Apr 2019

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Read on this site (6)

Marielle Justine C. Sumilong. (2023) Exploring the active-empathic listening behaviors of the Quezon City local government social media at the time of the pandemic. Media Asia 0:0, pages 1-20.
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Taina Erkkila & Vilma Luoma-aho. (2023) Maturity in leaps and bounds – organisational listening for customer engagement. Journal of Marketing Communications 29:2, pages 179-190.
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Phillip Glenn. (2022) ”SO YOU’RE TELLING ME . . . ”: PARAPHRASING (FORMULATING), AFFECTIVE STANCE, AND ACTIVE LISTENING. International Journal of Listening 0:0, pages 1-13.
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Joost W.M. Verhoeven & Vibeke Thøis Madsen. (2022) Active Employee Communication Roles in Organizations: A Framework for Understanding and Discussing Communication Role Expectations. International Journal of Strategic Communication 16:1, pages 91-110.
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Andrea J. Vickery & Sabrina Ventrano. (2021) Listening Goals and Parasocial Relationships: How Listening Styles Impact the Development of Parasocial Relationships with Media Personas. International Journal of Listening 35:3, pages 149-165.
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Laura L. Lemon. (2019) The employee experience: how employees make meaning of employee engagement. Journal of Public Relations Research 31:5-6, pages 176-199.
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Articles from other publishers (3)

Amira Bejerano & Clila Magen. (2023) Just Listen! The importance of listening in foreign correspondents–governments relationships. Journalism, pages 146488492311667.
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Adamu Abbas Adamu, Syed Hassan Raza & Bahtiar Mohamad. (2022) The interactive effect of mindfulness and internal listening on internal crisis management and its outcomes: the moderating role of emotional exhaustion. Corporate Communications: An International Journal 28:1, pages 6-29.
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Christelle Swart, Charmaine du Plessis & Elnerine Greeff. (2021) An integrated social media communication view on content marketing by South African non-profit sectors. SA Journal of Information Management 23:1.
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