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Journal of Organizational Computing and Electronic Commerce Volume 23, 2013 - Issue 4
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Original Articles

Differential Impact of Web and Mobile Interactivity on E-Retailers' Performance

Rui Gu School of Management, Xi'an Jiaotong University, Xi'an, P.R. China
,
Lih-Bin Oh School of Management, Xi'an Jiaotong University, Xi'an, P.R. ChinaCorrespondence[email protected]
&
Kanliang Wang School of Business, Renmin University of China, Beijing, P.R. China
Pages 325-349 | Published online: 28 Oct 2013

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Nour Kilani & Lova Rajaobelina. (2022) Impact of Live Chat Service Quality on Behavioral Intentions and Relationship Quality: A Meta-Analysis. International Journal of Human–Computer Interaction 0:0, pages 1-28.
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Yi-Ru Regina Chen. (2018) Strategic donor engagement on mobile social networking sites for mobile donations: a study of millennial WeChat users in China. Chinese Journal of Communication 11:1, pages 26-44.
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Sujin Yang & Yun Jung Lee. (2017) The Dimensions of M-Interactivity and Their Impacts in the Mobile Commerce Context. International Journal of Electronic Commerce 21:4, pages 548-571.
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Articles from other publishers (16)

Jinyuan Guo & Lei Li. (2022) Exploring the Relationship Between Social Commerce Features and Consumers’ Repurchase Intentions: The Mediating Role of Perceived Value. Frontiers in Psychology 12.
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Ami Fitri Utami, Irwan Adi Ekaputra, Arnold Japutra & Sebastiaan Van Doorn. (2021) The role of interactivity on customer engagement in mobile e-commerce applications. International Journal of Market Research 64:2, pages 269-291.
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Shasha Zhou, Tingting Li, Shuiqing Yang & Yuangao Chen. (2022) What drives consumers’ purchase intention of online paid knowledge? A stimulus-organism-response perspective. Electronic Commerce Research and Applications 52, pages 101126.
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Hussein Lakkis & Helmi Issa. (2022) Continuous Usage Intention Toward Interactive Mixed Reality Technologies. International Journal of Technology and Human Interaction 18:1, pages 1-22.
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Sreejesh S, Justin Paul, Carolyn Strong & Jose Pius. (2020) Consumer response towards social media advertising: Effect of media interactivity, its conditions and the underlying mechanism. International Journal of Information Management 54, pages 102155.
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Abdulla Jaafar Mohamed, Mohd Khalit Bin Othman, Suraya Binti Hamid, Ali Hussein Zolait & Norliya binti Ahmad Kassim. (2019) Exploring interaction’s quality attributes at Mobile Government services. Journal of Physics: Conference Series 1339:1, pages 012094.
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Aulia Fitrul Hadi, Randy Permana & Havid Syafwan. (2019) Decision Support System in Determining Structural Position Mutations Using Simple Additive Weighting (SAW) Method. Journal of Physics: Conference Series 1339:1, pages 012015.
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D. Eric Boyd, P. K. Kannan & Rebecca J. Slotegraaf. (2019) Branded Apps and Their Impact on Firm Value: A Design Perspective. Journal of Marketing Research 56:1, pages 76-88.
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Pramod Iyer, Arezoo Davari & Amaradri Mukherjee. (2018) Investigating the effectiveness of retailers’ mobile applications in determining customer satisfaction and repatronage intentions? A congruency perspective. Journal of Retailing and Consumer Services 44, pages 235-243.
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Fan Yang & Fuyuan Shen. (2017) Effects of Web Interactivity: A Meta-Analysis. Communication Research 45:5, pages 635-658.
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Seeun Kim & Tae Hyun Baek. (2018) Examining the antecedents and consequences of mobile app engagement. Telematics and Informatics 35:1, pages 148-158.
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Yi-Ru Regina Chen. (2017) Perceived values of branded mobile media, consumer engagement, business-consumer relationship quality and purchase intention: A study of WeChat in China. Public Relations Review 43:5, pages 945-954.
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Nadia Jimenez, Sonia San-Martin & Jose Ignacio Azuela. (2016) Trust and satisfaction: the keys to client loyalty in mobile commerce. Academia Revista Latinoamericana de Administración 29:4, pages 486-510.
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Su Jin Yang & Yun Jung Lee. (2016) Determinants of Actual Purchase on m-commerce Sites vs. Determinants of Satisfaction with m-commerce Sites. The Journal of the Korea Contents Association 16:6, pages 236-247.
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Su Jung Kim, Rebecca Jen-Hui Wang & Edward C. Malthouse. (2015) The Effects of Adopting and Using a Brand's Mobile Application on Customers' Subsequent Purchase Behavior. Journal of Interactive Marketing 31, pages 28-41.
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Ju-Young M. Kang, Jung Mee Mun & Kim K.P. Johnson. (2015) In-store mobile usage: Downloading and usage intention toward mobile location-based retail apps. Computers in Human Behavior 46, pages 210-217.
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